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SMB Decision Makers Reveal Shipping Spend Plans for 2020

There’s no time like the beginning of a new decade to start planning for how you’re going to grow your business in 2020 and beyond. If you’re a small or mid-sized business (SMB), chances are you’re taking a look back at 2019 and rethinking how you’ll invest your dollars in your shipping strategy this new year. You’re not the only one.

Our 2020 SMB Shipping Strategy Report uncovered what many small and mid-sized business decision-makers will prioritize this year and it all boils down to two key findings: increased shipping spend and big box influence.

Of the SMBs we surveyed:

  • 47% plan to increase their shipping spend in 2020 compared to 2019.
  • 25% said the logistics strategies of Amazon and Walmart are influencing how they think about shipping.

In addition to allocating more dollars toward shipping, these SMBs are also making the push to invest in better technology and new shipping solutions. According to the survey, 30 percent stated they plan to make new technology a priority in 2020, and 17 percent said they’ll invest in alternatives to traditional logistics options, like UPS or FedEx.

But even with innovative tech solutions at play, many small and mid-sized businesses are struggling to ship their large and bulky items. Many cite the fear of potential damages and unreliable carriers as a cause for concern, with 15 percent saying they can’t find a reliable carrier to ship oversized and bulky items.

Explore the full report here and see how your shipping strategy might be changing in this new decade.

Still not sure where to take your 2020 shipping strategy? We can help.