Booking LTL shipping for the first time can feel overwhelming. Between measuring freight, understanding pricing, and avoiding hidden fees, there’s a lot to manage. One misstep (like using the wrong freight class or misjudging dimensions) can lead to delays, extra charges, or even shipment refusal.
That’s why it’s essential to start with the right information. LTL, or Less-than-Truckload shipping, is one of the most efficient and affordable ways to move freight that’s too big for parcel carriers but doesn’t require a full truck. With the right setup, it’s a flexible, cost-effective solution. With the wrong setup, it can get expensive and frustrating.
This guide breaks down the most common LTL shipping mistakes and how to avoid them — so your shipment arrives on time and on budget.
What Is LTL Shipping?
LTL stands for Less-than-Truckload. Instead of reserving an entire truck for one shipment, LTL shipping allows multiple shippers to share trailer space and split the cost. It’s ideal for shipments weighing between 150 and 15,000 pounds, or shipments that are too heavy for parcel, but not enough to fill a full truck.
With LTL shipping, you only pay for the space you use. That makes it a great option for smaller shipments, irregular freight, or businesses that don’t ship full truckloads regularly.
Using uShip makes LTL shipping even easier. You can compare instant quotes from top LTL freight carriers, book online, and track your shipment in real time. Plus, uShip helps first-time shippers avoid common mistakes by guiding you through every step, from accurate measurements and freight class to choosing the right services.
Mistake 1: Choosing the Wrong Freight Class
The National Motor Freight Classification (NMFC) system assigns freight classes based on density, handling, size, and liability risk. Classes range from 50 (heavy and compact) to 500 (light, bulky, or fragile).
If you select the wrong class:
- Your shipment could be remeasured or reclassified
- You might get hit with unexpected charges
- Your delivery could be delayed
To avoid that, always weigh and measure your fully packed shipment. Then refer to NMFC guidelines or use a carrier’s calculator.
Pro Tip: uShip automatically calculates your freight class during booking based on the weight and dimensions you provide. That means fewer errors, smoother bookings, and more accurate pricing right from the start.
Mistake 2: Reporting Inaccurate Dimensions or Weight
Carriers rely on your dimensions to plan trailer space. If your shipment is larger or heavier than reported, you may face:
- Re-weigh or re-class fees
- Pickup refusal
- Delays at the terminal
Measure your freight at its longest, widest, and tallest points, including the pallet and any wrapping or strapping. Round up to the nearest inch or pound, and always use calibrated scales if possible. Being precise up front helps you avoid costly corrections later.
Mistake 3: Skimping on Packaging and Palletizing
LTL freight is transferred multiple times at terminals and on trucks. Poor packaging increases the risk of damage at every touchpoint.
Protect your shipment with:
- Strong pallets in good condition
- Shrink wrap and straps to keep items secure
- Corner protectors for fragile goods
- Clear labeling with handling instructions and delivery address
Proper packaging not only keeps your freight safe, it also shows carriers you’ve done your part to reduce risk.
Mistake 4: Overlooking Accessorial Charges
Accessorials are extra fees for services that go beyond standard dock-to-dock freight. The most common include:
- Liftgate service (for locations without a dock or forklift)
- Residential pickup or delivery
- Limited access locations (schools, farms, construction sites, military bases)
- Inside delivery or appointment scheduling
The key is to identify these needs upfront. Describe your pickup and delivery locations clearly when booking. Using uShip’s quote process, you can select accessorial services ahead of time so they’re included in your rate — not added later as a surprise.
Mistake 5: Booking at the Last Minute
LTL shipping requires planning, especially during peak seasons or around holidays. Booking too late can limit your carrier options and lead to higher rates.
Whenever possible, book your shipment:
- At least 2 to 3 business days in advance
- A week ahead during peak periods
- With flexible pickup windows to improve availability
If your shipment is time-sensitive, choose guaranteed delivery options to lock in your delivery window. And always confirm dock hours and pickup cutoff times.
Mistake 6: Ignoring Carrier Restrictions
Not all carriers handle all types of freight. Some won’t transport hazardous materials, oversize items, or deliver to certain areas. Booking with a carrier that doesn’t support your freight needs can lead to cancellation or delays.
Avoid this by:
- Reviewing the carrier’s service restrictions
- Using uShip filters to match your freight type and location
- Asking questions before booking if your shipment is unusual in any way
Mistake 7: Skipping Insurance Coverage
Standard carrier liability is limited and often only pays a few cents per pound if your freight is lost or damaged. That may not come close to covering your actual losses.
If you’re shipping valuable, fragile, or irreplaceable items, add cargo insurance to protect the full value of your shipment.
On uShip, you can add protection during booking and understand your liability limits before your freight hits the road. Peace of mind is just a click away.
How uShip Simplifies LTL Shipping
Whether you’re shipping freight for the first time or the fiftieth, uShip makes the process easier with:
- Instant quotes from the nation’s top LTL carriers
- Smart booking tools that help you calculate freight class automatically
- Carrier reviews and ratings so you can book with confidence
- Shipment tracking and communication in one place
- Protection plans and support for claims, rescheduling, or questions
You don’t need to be an expert. uShip gives you the tools and confidence to ship smarter every time.
LTL Shipping: FAQs
What is the most common mistake in LTL shipping?
Choosing the wrong freight class is a top mistake. It can lead to reclassification fees and delays. Measure your shipment after it’s fully packed and confirm the class with NMFC guidelines.
Do I need to palletize my freight?
Yes, most LTL shipments require a pallet. Pallets help secure items and make loading more efficient. Use stretch wrap and straps to keep everything stable.
Can I ship residential-to-residential via LTL?
Yes, but it comes with a residential service fee. Be sure to add liftgate service if either location lacks loading equipment.
What’s the difference between LTL and FTL?
LTL shares space with other shippers. It’s cost-effective for smaller loads but includes more handling. FTL gives you the entire truck, which is faster and better for fragile or high-value freight.
How do I determine the right freight class?
Freight class is based on density, size, handling difficulty, and liability risk. Use NMFC tools or carrier calculators to get it right.
What happens if my freight is heavier or larger than reported?
Your carrier will remeasure it and you’ll be billed for the difference. This can also delay delivery. Always measure carefully and round up.
Is insurance included?
Only limited liability is included by default. For full protection, add supplemental cargo protection, especially for expensive or delicate shipments.
When should I book my LTL shipment?
Book at least two to three business days ahead. Plan earlier around holidays or busy periods. For urgent shipments, select guaranteed delivery.
Can I track my LTL shipment through uShip?
Yes. Most LTL carriers on uShip support real-time tracking. You can check updates and ETAs in your dashboard.
What paperwork do I need?
You’ll need a Bill of Lading (or eBOL). It includes addresses, freight class, and services. Keep it with your quote and any special instructions.
Ready to ship smarter?
Avoid first-time mistakes and get your freight on the move with uShip. From instant quotes to built-in guidance, uShip is the easiest way to book reliable LTL freight shipping.
