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5 Things Freight Carriers Wish You Knew

Freight carriers are the vessels of our world – because freight is the lifeblood of our economy. It affects so many aspects of our lives, keeps the doors of stores open everywhere, and enables millions of transactions every single day. In the US, freight represents around 8 percent of the total GDP, right behind wholesale and retail trade. In other words, it’s huge.

While the hardworking professionals in the freight world work to keep the wheels turning, there are a few aspects of their trade that are kept close to the vest.

Here are some points to keep in mind when booking your next less-than-truckload (LTL) shipment on uShip:

  1. Precision for the win – Exact weights matter when it comes to freight. Shipments with weights ending in 0 or 5 have likely been rounded, giving carriers reason to double check for accuracy.
  2. Freight waits for no one – If a loading dock is occupied by another truck, the carrier won’t wait to unload; they’ll unload using a liftgate, and you’ll get the charge. Avoid this by having docks cleared, or setting an appointment time if you’ve got a busy dock.
  3. They’re laser-powered – Eyeballing your shipment’s dimensions isn’t good enough these days, and could land you with a costly rebill. Freight carriers are equipped with lasers to ensure your guestimate doesn’t come back to haunt them. They’ll simply set your shipment between lasers and size the shipment to exact measurement, within half-inch on all sides.
  4. Look before you sign – Every charge that will be invoiced will be on the delivery receipt. A carrier may be moving quickly and ask you for a quick signature, but you should take a minute to look over the weight, dimensions and accessorials outlined, as this will determine what ends up on the invoice.
  5. Embrace the paper trail – If your shipment ends up damaged or short, it must be notated on the delivery receipt. If not, the carrier can deny damage or loss claims based on a clear delivery receipt.

At the end of the day, freight carriers aren’t much different than you – they’re in business to make money – and doing so requires efficiency. They’re not trying to squeeze every last dollar out of their customers, but they do need to be paid for their services. It’s not inexpensive to operate a fleet and overhead is only rising. But the closer you can get to the hearts and minds of carriers, the better your freight experience will be.

Here’s what our customers are saying: