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Service Provider canceled after communicating directly – did not feel comfortable moving forward Several things Changed after booking from pickup location to Total Items for shipping. I went to the new location about 50 miles away from the orignal pickup location and did not feel confortable taking the furniture after I pointed out the discrepancy as the customer became agitated.
Response from Renj R.:
I gave 2 options for pick up location. He chose to pick up at my house. He complained there were 6 items instead of 5. A tiny fold up ottoman was mentioned & pictured but not listed as an item. I told the shipper I would pull the ottoman and mail it. He still refused saying it was 'the chair'. All chairs were listed with dimensions + pics. He still refused. I was shocked. I definitely was not happy (agitated). He was searching for excuses not to do the shipment. Complaint filed.
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Thanks again for accepting my bid it worked out well good luck!
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Great communication, fast pay. Thanks
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Once again, Renj was a pleasure to work with. Helpful and professional. Looking forward to working with him again!
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Renj was very helpful with getting the chairs loaded. He was easy to work for and posted the payment promptly. I hope to work for him again. Thank you for using Freeman Hauling
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Would happily work for again. Great people
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I am no longer able to accommodate this shipment .
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