HOW TO BOOK A RETURN SHIPMENT ON USHIP
1. Create Your Return Shipment Listing: Create a free listing on uShip using a product’s full dimensions and weight. Carriers then provide all-inclusive shipping quotes. To help carriers provide accurate pricing, include item photos, information on item condition, and special pickup/dropoff conditions (e.g. 3rd-floor bedroom, gated community, Certificates of Insurance). The pickup zip code will be that of your customer and the delivery zip code will be your shop or warehouse location.
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2. Select the Right Carrier for the Job: Each provider on uShip has a profile page with a performance rating, service history, customer reviews, vehicle type and more. As you receive quotes from carriers, review their pages so you can make an informed choice based on availability, budget, experience, and truck type.
3. Communicate With All Parties: Once you’ve booked with a provider, uShip will release contact information. Reach out to them directly with any questions, concerns, or additional details. To ensure your return shipment goes smoothly, we recommend contacting your customer to make them aware of the pickup details.
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Get Instant QuotesThe LATEST ON REVERSE LOGISTICS
From the initial costs to logistical complications, it’s easy to see why many sellers have adopted a “no return” policy. But the truth is those without a reverse logistics strategy could be leaving money on the table.
Reverse logistics – also known as return shipping – can make or break a business. Does your business have a plan in place to retain customers, even through the returns process?
Regardless of current logistical woes, there are still plenty of steps a business can take to protect its brand reputation and prevent unnecessary revenue loss. Here we take a look at 5 common shipping mistakes that deter buyers.