|
|
The service provider did not show up at agreed upon date and time Driver missed picked up and was in a different part of the country when we needed him.
|
|
|
I no longer need my item(s) shipped Item was requested to ship from the wrong location, but we already have this shipment booked from the correct one. Completely our mistake - sorry!
|
|
|
|
|
|
The Service Provider is not able to accommodate this shipment
|
|
|
Delivery was courteous, but customer was irritated that there was no communication prior to the delivery day. The customer should be called ahead of time, since she had to work around the driver's schedule.
Response from Jaajaa10:
Thanks for the input. To avoid this type of situations in the future I just hired 2 new dispatchers to boot the communication. We continue provide excellent delivery experience a reasonable price. Regards
|
|
|
I no longer need my item(s) shipped Wrong pickup address was entered and is actually in SF
|
|
|
Recipient said that the carrier called the day before but didn't leave any messages, so she didn't know to call back, and then the next day called and said he had to deliver that same day. Thankfully she was able to make it work, but she wished the communication had been better. There was only one person for two large and heavy items, so her husband had to help. Not the greatest experience for our customer, unfortunately.
|
|
|
The service provider did not show up at agreed upon date and time We were unable to get a response by calling this carrier, and the pickup date has passed, so we needed to select a different carrier.
|
|
|
The service provider is not able to accommodate this shipment Carrier called to cancel shipment
|
|
|
A scheduling conflict arose that could not be resolved
|