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Customer could not reach me in a reasonable period of time I have no idea why, but this shipper won't respond to my phone calls or my emails. The bid was accepted in mid-December, 2015. Here it is February, 2016 and I have attempted to reach out to this shipper too many times to count. I can't wait any longer. I can't see how this shipper has such a high rating. I would like to know why he treated me this way. We never even talked. He just accepted and then left me hanging for two months. Unbelievable. .
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A scheduling conflict arose that could not be resolved Not sure what happened, but miscommunication played a part and this shipper arrived too late in the day to pick up this item on the day scheduled, and will not be back in the area again for some time.
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Wow! John is the best of the best. He communicated with me every step of the way and he didn't do that by text. He did that by phone. That's the personal way to do business. When he arrived at my home, in record time by the way, I watched him unload my item by carefully unhooking it from the safety straps that held it, pulling off the double set of blankets and hand carrying it into my home. I just love the way this guy does business and so will you. Like I said, he's the best.
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What a WONDERFUL delivery. Everything about this service provider was first rate. Price was super reasonable, service and communication were top notch. Items were handled with great care, blanket wrapped and then shrink wrapped. Overall great experience. I have no negative feedback about this shipper and I absolutely recommend!
Response from ERMR1207:
Many, many thanks for being one of my best clients, working around our busy schedules to get this done went as planned, I appreciate your immediate feedback and all your help at destination point, I look forward to working with you many times more, enjoy your items, Merry Christmas!!...=)
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What a wonderful, carefree experience with this shipper! Friendly, accommodating and super careful with my antique item(rocking horse). I am completely satisfied and would gladly use this shipper again without hesitation. Just awesome!
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This could not have been a more perfect transaction. From the time I accepted the bid, Mike was fabulous. He runs a first rate business and is an absolute pleasure to deal with. Although my job prevented me from meeting Mike in person at the actual delivery time, my husband was equally impressed. We absolutely recommend Mike and Mountain Transport. You will NOT be disappointed. Lisa Porter
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