Military families relocate every 2–3 years, making household goods shipping a critical yet complex part of service life. These frequent moves affect everything from logistics to family stability, requiring a solid understanding of military moving procedures.
The system has evolved with technology and policy changes, but it still presents unique challenges—from weight allowances to coordinating cross-country or international moves. Service members must navigate a maze of acronyms, systems, and regulations.
Families can choose between government-arranged shipping (under the GHC program) or a Personally Procured Move (PPM, formerly DITY), which offers more control and financial flexibility.
At uShip, we make it easier for military families to find competitive rates from professional movers nationwide—so you can focus more on the journey and less on the stress.
Understanding Military Household Goods Shipping
Military household goods shipping refers to moving personal belongings during an official relocation—whether that’s a Permanent Change of Station (PCS), separation from service, retirement, or other approved transfers. This includes furniture, clothing, appliances, and other essentials needed to re-establish a home.
Official orders from the Department of Defense (DoD) are required. Active-duty service members with PCS orders, certain reservists, eligible retirees, and some DoD civilian employees (especially those going overseas) all qualify for government-assisted shipping.
Key Agencies That Manage Military Moves
Several organizations help facilitate military moves:
- Transportation Office (TO) or Personal Property Shipping Office (PPSO): Your go-to for local move planning and support.
- Defense Personal Property Program (DP3): Sets policy and structure for military relocations.
- Military Surface Deployment and Distribution Command (SDDC): Oversees contracted moving companies.
- Joint Personal Property Shipping Office (JPPSO): Coordinates moves across service branches.
- Defense Personal Property System (DPS): Online portal for move paperwork and logistics.
Types of Military Moves and Entitlements
Military shipping options include:
- Government-arranged household goods (HHG) shipping: Movers are assigned by the government and handle the full service.
- Personally Procured Move (PPM): You arrange and execute your own move (with potential reimbursement up to 100% of government cost). Many military families use uShip to compare rates and hire trusted carriers.
- Unaccompanied baggage shipments: Smaller, faster shipments of essentials—commonly used for overseas assignments.
- Storage in transit (SIT): Short-term storage during a move.
- Non-temporary storage (NTS): Long-term storage for items not needed at the new station.
Military Household Goods Shipping Process
Start planning your move 3–6 months out. As soon as you receive orders, schedule a counseling session with your installation’s Transportation Office—especially if you’re moving during peak season (May–August).
Your timeline should include:
- 3–4 months out: Secure housing at your new duty station.
- 2–3 months out: Schedule your move in DPS.
- 4–6 weeks out: Conduct a pre-move inventory.
- 1–2 weeks out: Prep your home for packers.
Step-by-Step: How to Arrange Your Shipping
- Receive official orders
Register on the DPS portal (via Move.mil). - Complete counseling
Self-counsel or meet with your local TO/PPSO. - Submit your shipping application
Include destination, dates, estimated weight, and any specialty items. - Get assigned a Transportation Service Provider (TSP)
Assigned based on availability and past performance. - Pre-move survey
The TSP will assess your home and plan logistics.
Documentation Tips
Accurate, complete documentation smooths the process and protects your belongings. Key items include:
- Official orders (+ amendments if applicable)
- Valid ID for all adults
- Inventory of high-value items
- For overseas moves: passports, visas, and customs forms
Take photos of valuable items, document serial numbers, and save digital copies of all records in an easily accessible folder.
Prepping Your Household for Shipping
Declutter before movers arrive—weight limits make this a smart time to lighten the load. Prep with:
- Room-by-room inventory
- Labels matching your new floor plan
- Essential “first day” boxes for each family member
- Secure items that movers shouldn’t pack (important docs, meds, valuables)
Consider childcare arrangements for packing days to stay focused.
Working with Movers
Clear communication goes a long way. Be available during packing and loading to guide movers, point out fragile items, and flag anything that shouldn’t be packed.
- Provide basic amenities like restroom access and water
- Label items by category or destination room
- Review inventory sheets carefully before signing
- Request extra protection for delicate pieces
At uShip, we work with feedback-rated carriers so you can choose movers that care about quality and professionalism.
Managing Family Needs in Transition
Military moves disrupt routines. To ease the shift:
- Keep comfort items, devices, and bedding accessible
- Use a “moving binder” for documents, travel plans, and contact lists
- Research temporary housing and essential services near your new base
- Plan ahead for pets, including boarding if needed on moving day
People Also Ask (FAQs)
How do I start the military moving process?
Once you get your orders, log into DPS and complete self-counseling or meet with your Transportation Office. After that, submit your move application with preferred dates and shipment details.
For extra help, Military OneSource provides 24/7 relocation support by phone and online.
What items can’t be shipped?
Prohibited items include:
- Hazardous materials (aerosols, propane tanks, paint)
- Perishables (food, plants)
- High-value or irreplaceable items (cash, legal documents, jewelry)
Some international moves have specific restrictions—always check with your TO.
How are weight limits determined?
They’re based on rank and dependency status:
- Junior enlisted without dependents: ~5,000 lbs.
- Senior officers with dependents: up to 18,000+ lbs.
Exceeding your weight limit means out-of-pocket costs, so weigh carefully—use calculators from Military OneSource or your TO.
What’s the timeline for delivery?
For domestic moves:
- Packing: 1–3 days
- Transit: 5–15 days
- Delivery scheduling: 2–7 days
For overseas moves:
- Transit: 2–3 months (due to customs and logistics)
Peak season may slow things down. Unaccompanied baggage can fill gaps.
How do I file for damaged items?
Document any damage on the delivery inventory. Use DPS to file a claim:
- Within 75 days for full value
- Up to 9 months for depreciated value
Include photos, inventory details, and receipts. If needed, escalate to your Military Claims Office.
How do I track my shipment?
Track progress via DPS and directly through your TSP. International shipments include air/ocean tracking numbers.
Use apps like Move.mil for mobile alerts and updates.
What to Do If Things Go Sideways
If delays occur, contact your TSP. Keep records of every conversation. If needed, escalate to your Transportation Office or the 24/7 DPS helpline.
You may be eligible for:
- Extended lodging expenses
- Essential item reimbursements
- Command support for hardship scenarios
Government vs. PPM: Which Move Is Right for You?
Government-Arranged Moves
Pros:
- No lifting or logistics stress
- Full Replacement Value protection
- No upfront costs
Cons:
- Less control over schedules and packing quality
- Required availability during assigned dates
Personally Procured Moves (PPM)
Pros:
- Full control over timing, packing, and transportation
- Potential profit (often 20–30%) if done efficiently
- Ideal for families with heirlooms or privacy concerns
Cons:
- Requires planning, physical effort, and paperwork
- Upfront payment before reimbursement
Many families use a hybrid approach, combining a PPM for flexibility with government shipping for bulk items.
With uShip, you can compare quotes, read carrier reviews, and book trusted transporters on your own terms—making PPMs more accessible and less overwhelming.
Final Thoughts
Military moves are demanding, but with the right preparation, you can minimize stress. Start early, document everything, and use available tools to stay organized.
Let technology and community support carry some of the load—apps, moving binders, and peer groups are your best allies. And remember: challenges are part of the journey, but you don’t have to face them alone.
With resources like uShip, finding a professional mover at a fair rate is easier than ever—so you can focus on what matters most: getting settled and moving forward.
Resources for Military Household Goods Shipping
- Military OneSource: 24/7 relocation support (800-342-9647)
- Plan My Move: Create a custom calendar for your move
- uShip: Compare carrier quotes, read reviews, and ship with confidence
- Military Family Advisory Network: Read mover reviews from other military families
- Social groups and forums: Get real-time advice from others in the PCS process
TL;DR
Military shipping is more than packing boxes—it’s about managing timelines, costs, and family needs. Start early, document thoroughly, and choose the move option that fits your life.
Key Takeaways:
- Start prepping 3–6 months ahead, especially for peak season
- Government and PPM moves each have benefits—hybrids work too
- Weight limits and timing vary by rank and destination
- Track shipments and file any damage claims promptly
- Use uShip to find vetted, affordable pros for your PPM move
