Jade Auto Services

jadeauto (425) picking up in yakima for trip to calif/az | 5/16/2013 at 9:09 AM CST
prepping for next run | 4/27/2013 at 1:48 AM CST
heading to idaho | 4/25/2013 at 10:38 AM CST

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Company Snapshot*

Company:

Jade Auto Services

Entity type: Carrier

Business Type: Trucking Company

Carrier Operation: Interstate

CDL#: wa state lic

Other Authority: wa lic 8464

Insurance: liability insurance as required by DOT, uship offers free insurance up to $2500.00 currently

Tracking Options: uShip Status Updates with Location

Trailer Type: Auto Carrier, Other

Number of Trucks: 3

Number of Drivers: 3

Locations Served: US: Nationwide

Categories Served: Boats, Full Truckload Freight, LTL, Motorcycles, Vehicles

View Terms & Conditions

We are a family owned operation and have over 15 years experience transporting auto's. We are a small company that offers door to door service. We operate under the name of Jade Auto Services, and we are licensed Auto Transporters from the state of Washington.I am also retired from the US Army, We currently have three trailers, a open one car tilt bed, a open two car and a 20ft enclosed which is set up for bikes. We have the ability to load non running vehicles that some of the bigger companies won't touch. We also have the ability to haul car parts,We will cover the lower 48 but have been mainly in the seven western states. Our goal is to give the customer the best possible service available, Our weakest point is communication, we do not have someone at the office all the time,Which we are working on to improve.

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Member Information

Member Since:	12/17/05
Feedback Score:	425
Positive Feedback:	100%
Star Rating:	5.0/5 based on 447 reviews
Excessive Cancellations:
uShip Sales Rank: #512 of 449,551 overall #52 in Motorcycles & Mopeds #62 in Motorcycles & Power Sports #79 in Sail Boats See all rankings

Feedback History

	Total	1 mo	6 mo	12 mo
Positive:	443	5	44	122
Neutral:	3	0	1	1
Negative:	1	0	0	1
Total Matches:	638	13	59	146
Cancellations:	12	0	0	3

Detailed Feedback

	Average Rating (last yr)
Communication	4.6/5
Care of Goods	4.9/5
Punctuality	4.8/5
Services as Described	4.9/5

Feedback Received (447)

Feedback Left (610)

Cancellations (12)

Rating:	Positive
Company:	Jade Auto Services
Left by:	George Y.
On:	5/17/2013
For:	Small Sailboat on Trailer

Communication:
Care of Goods:
Punctuality:
Services as Described:

These guys were GREAT. On time, super professional and very effective. I paid a bit extra compared to other bids based on their amazing feedback, and I was very very happy I did. Probably the best uShipper I've used so far. Very pleased.

Rating:	Positive
Company:	Jade Auto Services
Left by:	Mark D.
On:	5/12/2013
For:	2007 KTM 990 Adventure

Communication:
Care of Goods:
Punctuality:
Services as Described:

Great communications worked well with schedule for delivery, very friendly and would be happy to do business again. Takes really good care of equipment while being transported. Arrived ahead of schedule which was very nice. 10 out of 10 rating Thanks :0)

Rating:	Positive
Company:	Jade Auto Services
Left by:	Craig T.
On:	5/10/2013
For:	1947 harley

Communication:
Care of Goods:
Punctuality:
Services as Described:

I am very happy with the service provided by Dave from jade auto. the bike was well taken care of & the shipment was early. my first time using U ship & all went well,Thank You.

Rating:	Positive
Company:	Jade Auto Services
Left by:	Chuck S.
On:	4/29/2013
For:	2009 Yamaha Zuma 125

Communication:
Care of Goods:
Punctuality:
Services as Described:

Good communications and timing. Constant contact was initiated by provider and schedule was right on the dot. I like the care taken with the bike when moved.

Rating:	Positive
Company:	Jade Auto Services
Left by:	Guy D.
On:	4/27/2013
For:	2008 Buell 1125 R

Communication:
Care of Goods:
Punctuality:
Services as Described:

Was impressed with Dave and his wife from thr get go! They were great with updates, delivered on time and in great condition, and flexible with drop off location so we could meet them!! Will definitely use their servivces again and highly recommend them!!! Thanks again Dave!

Rating:	Positive
Company:	Jade Auto Services
Left by:	Fernando R.
On:	4/20/2013
For:	64 Datsun 320 Truck

Communication:
Care of Goods:
Punctuality:
Services as Described:

Great Service

Rating:	Positive
Company:	Jade Auto Services
Left by:	Roger P.
On:	4/16/2013
For:	2 motorcycles for transport...

Communication:
Care of Goods:
Punctuality:
Services as Described:

PERFECT!! Thanks!!

Rating:	Positive
Company:	Jade Auto Services
Left by:	Ken M.
On:	4/15/2013
For:	Kawasaki : Other

No Detailed Feedback Available

Rating:	Positive
Company:	Jade Auto Services
Left by:	Dustin F.
On:	4/14/2013
For:	Harley, and scooter

Communication:
Care of Goods:
Punctuality:
Services as Described:

Rating:	Positive
Company:	Jade Auto Services
Left by:	David S.
On:	4/13/2013
For:	2010 Honda Fury Base

Communication:
Care of Goods:
Punctuality:
Services as Described:

Dave Smetzler did a great job! He delivered my bike promptly and in pristine condition.

Rating:	Positive
Left for:	Robin Y.
On:	5/20/2013
For:	1972 Suzuki

couldnt ask for an easier shipment, very friendly and helpful at both ends of the shipment, would ship for again if the need arises, thanks again and look forward to working with you in the future

Rating:	Positive
Left for:	Mike C.
On:	5/20/2013
For:	1989 Harley-Davidson XLH Sp...

very easy shipment ,great to work with, would ship for again if the need arises, thanks again for allowing us to be of service to you

Rating:	Positive
Left for:	Daniel W.
On:	5/20/2013
For:	1985 Suzuki GV 1200 GLF Madura

great to work with ,would ship for again if the need arises, thanks for allowing us to be of service to you

Rating:	Positive
Left for:	George Y.
On:	5/11/2013
For:	Small Sailboat on Trailer

easy shipment, great to work with, would ship for again if the need arises, thanks again for allowing us to be of service to you

Rating:	Positive
Left for:	Jordan O.
On:	5/11/2013
For:	2006 Yamaha TW 200

great to ship for , would ship for again if the need arises, very nice on both ends of the shipment

Rating:	Positive
Left for:	Mark D.
On:	5/11/2013
For:	2007 KTM 990 Adventure

great to work with, would ship for again if the need arises.Thanks again for allowing us to be of service to you

Rating:	Positive
Left for:	Craig T.
On:	5/11/2013
For:	1947 harley

very nice to work with, great info and friendly on both ends of the shipment, will ship for again if the need arises

Rating:	Positive
Left for:	Chuck S.
On:	4/27/2013
For:	2009 Yamaha Zuma 125

great to work with on both ends of the shipment, would ship for again if the need arises

Rating:	Positive
Left for:	Guy D.
On:	4/27/2013
For:	2008 Buell 1125 R

very nice and easy to work with, would ship for again if the need arises, thanks again for allowing us to be of service to you

Rating:	Positive
Left for:	Gary H.
On:	4/25/2013
For:	1971 GMC standard cab 3/4 t...

great to work with, gave a big timeframe window, allowing us to coordinate other items, would ship for again if the need arises, thanks again

Rating:	Cancellation
Company:	Jade Auto Services
Left by:	Mark H.
On:	11/13/2012
For:	tiderunner pt special

No Detailed Feedback Available

I no longer need my item(s) shipped storage facilty will not be able to accept the boat when shipped to Nv, so I must cancel, due to change of travel plans
Response from jadeauto:
If things change,we would be glad to help,thanks again

Rating:	Cancellation
Company:	Jade Auto Services
Left by:	Andrew G.
On:	8/5/2012
For:	Honda : CB175

No Detailed Feedback Available

The Service Provider misrepresented themselves, their business or their services The service provider was unable to load my motorcycle. My motorcycle was almost dropped while they were trying to load it. The previous owner had to step in and assist. I have video of the failed attempt if necessary. I wish to be credited back in full.

Rating:	Cancellation
Company:	Jade Auto Services
Left by:	Matt P.
On:	6/5/2012
For:	2008 Yamaha FZ6 Fazer

No Detailed Feedback Available

I no longer need my item(s) shipped The motorcycle was listed for sale and ended up selling before the shipment. Jade Auto was great to speak to over the phone and I would have shipped through them had the bike not sold.

Rating:	Cancellation
Company:	Jade Auto Services
Left by:	Alan L.
On:	1/9/2012
For:	1998 BMW 3-Series

No Detailed Feedback Available

I no longer need my item(s) shipped Funding fell through from the buyers end and retracted at the last minute. I apologize for the inconvenience.

Rating:	Cancellation
Company:	Jade Auto Services
Left by:	James L.
On:	9/23/2011
For:	Chevrolet : Camaro

No Detailed Feedback Available

The Service Provider is not able to accommodate this shipment

Rating:	Cancellation
Company:	Jade Auto Services
Left by:	Bruce M.
On:	4/25/2011
For:	Sea Ray 260 Sundancer

No Detailed Feedback Available

After communicating directly, I am not comfortable with this Service Provider I was unable to obtain valid proof if insurance from this transport company.

Rating:	Cancellation
Company:	Jade Auto Services
Left by:	Roy R.
On:	3/17/2011
For:	1970 Honda

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved Having trouble with the Seller of the Bike with Shipping and Payment Conditions. Need to take care of it personnally. I apoligize for the inconvenience.

Rating:	Cancellation
Company:	Jade Auto Services
Left by:	Stewart F.
On:	8/25/2010
For:	2001 Ford Super Duty F-250

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved We could not meet up on shipping dates, not the provider's fault...

Rating:	Cancellation
Company:	Jade Auto Services
Left by:	Joe W.
On:	2/11/2010
For:	2002 Mercedes-Benz S Class

No Detailed Feedback Available

I no longer needed the item(s) shipped

Rating:	Cancellation
Company:	Jade Auto Services
Left by:	Steve T.
On:	10/28/2009
For:	2002 Land Rover Range Rover

No Detailed Feedback Available

The Service Provider is not able to accommodate this shipment

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