grol (18)

Company Snapshot *

Company: GROL ENTERPRISE LLC
Business Type: Freight Forwarder/Broker
Carrier Operation: Interstate

DOT Number: 1893052
MC Number: 681307
Other Authority: Freight Forwarder, packaging etc

Insurance: Released Value – $0.60/lb. for no charge
Full Value Protection – additional charge
"Released Value"; of 0.10 per pound for no additional charge to the shipper. Third party ins. coverage available for $ 1.75 per each $ 100 , limited up to $ 1500 with minimum $ 20 and $ 200 deduct.

Categories Served: Household Goods, Household Moves, Special Care, Commercial Freight, Heavy Equipment

Number of Trucks: 1000
Number of Drivers: 1000

Payment Methods: Cash, Credit Card, Check, Money Order
Payment Accepted: Before pickup, At pickup, At delivery
Additional Payment Terms: at delivery COD ( additional surcharge )

Locations Served: US Regional, US Local, US National, Canada, International

View Terms & Conditions

Shipping company- located in Eastern Pennsylvania -offering services for LTL Freight shipments by Yellow Transportation,UPS Freight ,R&L,FedEx, Sea Freight LCL and FCL or we can ship your smaller items by DHL , FedEx, UPS, ground or air express , domestic or international.We offer sames day delivery service by Grol Courier as well - please ask us for a free quote. All states , any shipment. Reliable, on time services . Truly low prices. We are accepting all major credit cards.Your shipment - delivered or money back gaurantee ! Thank you, Grol Enterprise LLC

Pictures & Videos (2)

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Member Information

Member Since:8/21/2006
Feedback Score:18
Positive Feedback:95%
Excessive Cancellations:1

uShip Sales Rank: #835 of 165,693 overall
#1 in Sporting Equipment
#33 in Other Household & Office Moves
#122 in Household Goods
See all rankings

History	Total	1 mo.	6 mo.	12 mo.
Positive	19	0	0	0
Neutral	1	1	1	1
Negative	1	0	0	0
Matches	30	2	4	4
Cancellations	4	0	0	0

Detailed Feedback	Avg. Rating (last yr.)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed
Average	10 Ratings Needed

Feedback Received (25)

Feedback Left (20)

Rating:

Neutral

Left by: jtsbabygirl1 (1)

On: 11/19/2009

For: Strong

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Communication was great from the start, however, when the shipment was trasferred to another shipper, no contact was made. I was not contacted when my shipment arrived and it was just left at the business I was to pick up from. I did not receive a call until 12 hours after the item was left. I realize this was not the fault of the original contracted shipper and that the lack of communication was not on his part. Thank you for your great communication from the start.

Rating: Cancellation

Left by: newlife15 (1)

On: 7/18/2008

For: 5 X 10 storage space only part

No Detailed Feedback Available

There was a change to the shipping price or terms that could not be resolved The shipping price with the trucking company is $1200.00 as opposed to the $450.00 accepted UShip bid price.
Response from grol:
I asked customer to cancel this match for the reason of : exceeding weight - 1489 lb ( 89 pc ) which draw a shipping price up to $ 1200 . Original bid match was for $ 450 - given based on description in the listing. Please see the listing on U-ship.

Rating:

Positive

Left by: dsundertaker (0)

On: 7/14/2008

For: 1 Bedroom Apartment: 30 items

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Oleg was very friendly and professional. I found UShip about 2 weeks before my move and was concerned about getting offers that quickly. Oleg offered the best price and shipped my stuff door-to-door. He provided a tracking number and called with any updates. Great transaction...thanks, Oleg.

Rating:

Positive

Left by: erjagadeesh (0)

On: 7/9/2008

For: Furniture shipping to Minneapo

Read Story

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Great customer service. The provider is professional, on time and well communicative. Also flexible to serve customer better. Yellow fright also done good job and people are very cooperative. I prefer to use Oleg services in future. He is very responsive with great customer orientation.
Response from grol:
Thank you very much for your business. Looking forward to serve your shipping needs in the future. Grol Enterprise LLC

Rating:

Positive

Left by: julieneill (0)

On: 4/23/2008

For: chairs

Communication:
Care Of Goods:
Punctuality:
Services As Described:

great delivery service
Response from grol:
Thank you very much for your business ! Grol Enterprise LLC

Rating:

Positive

Left by: cutems97 (0)

On: 3/26/2008

For: Serpentine Mahogany Dresser

No Detailed Feedback Available

Fast & dependable
Response from grol:
Thank you very much for your business. Grol Enterprise LLC

Rating:

Positive

Left by: asprilla (0)

On: 2/27/2008

For: Leather Sofa

No Detailed Feedback Available

Sofa arrived as expected, well packaged. Great communication throughout the process. Cost was as agreed. Many thanks Oleg!
Response from grol:
I would like to thank you for your business and I wish you all the best. Thank you very much for choosing Grol Enterprise LLC

Rating:

Positive

Left by: owwson (1)

On: 1/19/2008

For: Small motorcycle trailer

No Detailed Feedback Available

The provider was very helpful and professional, he shipped through Yellow Freight and they were terrible, the freight was damaged although Grol had packed it correctly. I would ship through Grol again but would be very hesitant to use Yellow Freight.
Response from grol:
Odis , thank you for your business !!! Grol Enterprise LLC

Rating:

Positive

Left by: Alpherjo (1)

On: 1/14/2008

For: 1 Pallet of boxes w/a few misc

No Detailed Feedback Available

Great service and excellent communication! This shipper was incredibly helpful and went out of their way for my last minute requests. Thank you!
Response from grol:
Matt , thank you for being our customer. Best Regards, Grol Enterprise LLC

Rating:

Positive

Left by: medulla240 (1)

On: 1/14/2008

For: Washer-Dryer Combo

Read Story

No Detailed Feedback Available

It was a pleasure to work with Grol Enterprises. They were very accomodating and were the only company that was willing to pack and ship my item for a very low cost. The packing was great and my item arrived quickly and safely. I would use them again and recommend them to others.
Response from grol:
Thank you very much for your business.Wish you the best. Grol Enterprise LLC

Rating: Positive Left for: jtsbabygirl1 (1) On: 11/19/2009 For: Strong	Dear Mrs Strong,my apolozies for another shipper false job. However, I did sent you e-mail with a tracking number on it with instructions. I am not sure why they did not do a scheduling call . I put all my affort to deliver your items ontime and safe. Thank you,Grol
Rating: Cancellation Left for: newlife15 (1) On: 7/18/2008 For: 5 X 10 storage space only part	The customer misrepresented their shipment and I cannot service it I asked customer to cancel this match because it is misrepresent original shipment description. As of right now there is 89 pieces and total weight is 1489 lb including 57 lb pallet. As a result of this new price was given to the customer - $ 1200 . Thank you
Rating: Positive Left for: owwson (1) On: 1/10/2008 For: Small motorcycle trailer	Thank you for your business and all your help during this shipping transaction. Grol Enterprise LLC
Rating: Neutral Left for: tonyhomer (2) On: 1/10/2008 For: 3 fiberglass hunting blinds	Class and liability were stated in electronic binding contract,please see bid details.Shipper has been acknowledge and accept a bid before shipping action took a place.I urged shipper to pack his items properly and even sent a packaging materials,however he refused- claiming: "you sending me a bomb...?".Some ammount of $ 816.55 has been recovered and paid for this damage. I understand shipper frustration but nothing else I can do about. Thank you. Grol Enterprise LLC DBA Goin'Postal
Rating: Positive Left for: Alpherjo (1) On: 1/10/2008 For: 1 Pallet of boxes w/a few misc	Flexible shipper, good to have deal with. Thank you very much for your business with Grol Enterprise LLC.
Rating: Positive Left for: medulla240 (1) On: 1/10/2008 For: Washer-Dryer Combo Read Story	Thank you very much for your business.Grol Enterprise LLC
Rating: Positive Left for: mahoganyandmore (16 ) On: 1/10/2008 For: chipTable	Thank you for your business . Grol Enterprise LLC
Rating: Positive Left for: betzpsu (1) On: 11/14/2007 For: Couch and Loveseat	Thank for your business! Grol Enterprise LLC
Rating: Positive Left for: karilynn0511 (5) On: 10/24/2007 For: bench	Thank you very much for your business with Grol Enterprise LLC !
Rating: Positive Left for: zoelinda (1) On: 10/24/2007 For: mattress ship	Thank you very much for your business ! Grol Enterprise LLC

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