brookneal (37)

Company Snapshot *

Company: brookneal farm horse transport
Business Type: Specialty Hauler
Carrier Operation: Interstate

Payment Methods: Cash
Payment Accepted: At delivery

Categories Served: Pets & Livestock

Number of Trucks: 1
Number of Drivers: 1

Insurance: Full Value Protection – no additional charge up to $2,000.00

View Terms & Conditions

Brookneal Farm Horse Transport. All 48 States. Racetrack and sales moves, broodmare and foal. 6-horse head to head or 3 box stalls. Roomy 8 ft. wide trailer. 30 years racetrack experience, 10 years tractor/trailer experience. Liscensed racehorse trainer, insured. Dedicated to the best job done, no exceptions!

Pictures & Videos (1)

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Member Information

Member Since:5/15/2008
Feedback Score:37
Positive Feedback:93%

uShip Sales Rank: #724 of 165,770 overall
#31 in Horses
#46 in Pets & Livestock
See all rankings

History	Total	1 mo.	6 mo.	12 mo.
Positive	40	0	8	19
Neutral	1	0	0	1
Negative	3	1	1	1
Matches	68	0	15	31
Cancellations	10	0	2	6

Detailed Feedback	Avg. Rating (last yr.)
Communication	4.6/5
Care of Goods	4.7/5
Punctuality	4.3/5
Services as Described	4.6/5
Average	4.5/5

Feedback Received (54)

Feedback Left (57)

Rating:

Negative

Left by: Luminosity (0)

On: 10/29/2009

For: JAZZELLE-PA

No Detailed Feedback Available

Denise is extremely unprofessional. She took the full payment for my shipment and then refused to go get the horse. On a bid of over $800 she only offered to refund $200 claiming that she needed to use my money to pay for her gas even though she did pick up other horses during he trip. This is fraud and I will be prosecuting her to the full extent possible. For any additional information [phone number removed] . I can't believe UShip will allow this.
Response from brookneal:
unfortunatly not everyone is happy when a load needs to be canceled. this statement is a lie told by a very immature person! i now can sue her for slander. i went all the way to pennsylvania fron tx. to pick up her horse because it was needed ASAP. when i get there she says that shes not shipping the horse now because it needs a flu shot. you better believe im charging for all those miles! im not FREE! NO other horses, empty! ASAP for what???? there is NO fraud involved here. only lies by carol

Rating: Cancellation

Left by: readbythestream (1)

On: 10/20/2009

For: Thoroughbred mare maryland to

No Detailed Feedback Available

Service Provider was no longer able to accommodate this shipment

Rating: Cancellation

Left by: Seafrost (0)

On: 10/20/2009

For: Rebel

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved

Rating:

Positive

Left by: bashcurl (1)

On: 9/17/2009

For: Lucky wants to come home!

Communication:
Care Of Goods:
Punctuality:
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Denise was great. She took wonderful care of my horse and was very flexible with her schedule to get me the best price and the most direct trip for my horse. I highly recommend her and will use her again if possible!
Response from brookneal:
very nice people at both ends. wendy was understanding when it was necessary to put her transport a little later so that the trip was more direct for all. great communication and prompt payment. would haul for again!

Rating:

Positive

Left by: rcorline (0)

On: 9/17/2009

For: 5 horses for transport

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Great experience! Keep in mind this was 2 Mares (One - of course- in heat) 2 Geldings and our Dutch stud travelling 2,200 miles across the US in mid summer. This is not an enviable task for any horse transporter! They were rested and calm when they arrived at our farm on time. What else could we ask for? Thank you so much!
Response from brookneal:
a very nice couple. gwenyth was especially helpful with loading and even cleaning the trl after delivery:) communication was constant and good. payment prompt. the horses were no trouble at all. good luck in cali!

Rating:

Positive

Left by: ALYMON (1)

On: 9/17/2009

For: HORSE ONLY

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EVERYTHING WORKED OUT AS SCHEDULED. SERVICE PROVIDER KEPT IN CONTACT AT ALL TIMES.
Response from brookneal:
max was very understanding when i had fallen behind on pickup time. the mare was a pleasure to haul. payment was prompt. would transport for again.

Rating:

Positive

Left by: wmirvin (32

)

On: 9/15/2009

For: Flat bed goose neck trailer

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Great job, easy to work with, kept me informed. Thanks for all your help.
Response from brookneal:
everyone involved were extremely nice and helpful. i definately was treated like family at both ends. great communication and prompt payment. i would help out any of you anytime. thnx for the opportunity!

Rating:

Positive

Left by: laureltam (1)

On: 9/13/2009

For: 6 horses for transport

Read Story

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awesome job! tough to move 5 adult horses and a foal, but Denise handled it amazingly! All horses arrived promptly and safely.Would highly reccommend her.
Response from brookneal:
laurel and tam were very helpful in pulling this transport off successfully. a couple of the horses were difficult loaders. wonderful teamwork by all. great communication, prompt payment. good luck in AZ!

Rating:

Positive

Left by: azjulz (0)

On: 8/20/2009

For: 2 yearlings for transport

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Denise was very nice, and an excellent communicator, pick up and drop off was on time, my colts arrived in fine condition, was surprised at how calm they were after the long trip. She even gave me a bale of bermuda she had, as that's what they have been eating since weaning, when I could not get picked up till later that day!
Response from brookneal:
juli was very nice. the colts were very well behaved. i would of loved to stay a little longer but i had a long way to go to the next delivery. payment was prompt. juli, lots of luck with your boys!

Rating:

Positive

Left by: Heidi09 (1)

On: 8/19/2009

For: Reece needs a ride!

Communication:
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Denise was AMAZING!!! I could not hav asked for a better situation for my mare to be in for a haul. She kept the trailer VERY clean and had fresh water and hay for her before leaving. She made sure that she was extra comfortable before the haul as well! Her communication skills were excellent also. THANKS DENISE!!!!:)
Response from brookneal:
heidi and her mother were wonderful. they helped load most the extra items. thank-you for the very generous tip! payment was prompt. i also had alot of assistance on the delivery end. nice people i would haul for again.

Rating: Negative Left for: Luminosity (0) On: 10/30/2009 For: JAZZELLE-PA	this shipper is a serious liar and trouble maker. she refuses to take responsibility for her actions. she has gotten herself into a deep hole with the acussations she has made against me. i bent over backwards to pickup her horse and after driving 1 1/2 days to get there she cancels the pickup. she thinks im not suppose to be paid for this but i put time and fuel into it and i am being paid. no judge will deny this. she thinks that is fraud? im honest and shes immature and obviously arrogant! Response from Luminosity: Orig p/u was sched for 10/1. Brookneal had just crossed into PA, contacted party who refused to release the horse, and called me--which was the 1st I knew of the problem (what happened to other horses sched on this trip?). Brookneal (frantic) spoke with my boss pleading for $ to get home . My boss wired her advance paymnt in full if she would p/u horse in 2-3 wks. Resched p/u for 10/20 (reconfirmed on 10/15). Called on 10/20 in pm & cancelled--hadn't even left LA yet!! Now refuses to refund $.
Rating: Cancellation Left for: readbythestream (1) On: 10/20/2009 For: Thoroughbred mare maryland to	I am no longer able to accommodate this customer’s shipment several shippers on this load had scheduling conflicts and canceled thier plans for transport. with great regret i have to cancel the load altogether because it could not leave by the intended date to accomadate this shipper.
Rating: Cancellation Left for: Seafrost (0) On: 10/20/2009 For: Rebel	A scheduling conflict arose that could not be resolved after trying to accomadate some of the shippers on the load with thier desired dates, the time frame was no longer good for this shipper. health papers were also about to expire if she waited any longer for transport.
Rating: Positive Left for: ALYMON (1) On: 9/17/2009 For: HORSE ONLY	shipper was very accomadating when schedule changed. very helpful with loading and getting directions. prompt payment. would transport for again.
Rating: Positive Left for: laureltam (1) On: 9/13/2009 For: 6 horses for transport Read Story	laurel and tam were extremly helpful in the preparation for the move. without the extra help it would not of went as smooth as it did. it was a real pleasure to work with you. payment was prompt and communication good. good luck at your new place.
Rating: Positive Left for: Heidi09 (1) On: 9/2/2009 For: Reece needs a ride!	beautiful horse. heidi and her mother went beyond helping at all points of the transport. very friendly, good communication and prompt payment.
Rating: Positive Left for: qhorseracer (1) On: 9/2/2009 For: Add A Wynn	professional horseman, flexible on time and prompt payment. good communication before and during transport.
Rating: Positive Left for: rpatalano (2) On: 8/15/2009 For: patalano2 horses for transport Read Story	regina was wonderful to transport for. she stayed up late to wait for her horses arrival, had help lined up for unloading the very large and heavy wagon. pay was prompt. i would definatly transport again for rgina. she was very pleasant to work with.
Rating: Positive Left for: division4thor (1) On: 3/14/2009 For: quad	Steve was very nice and helpful with loading and unloading, payment was prompt. I would transport for him again. thanks!
Rating: Positive Left for: whoizzy4 (3) On: 3/14/2009 For: 3horse slant load	Keith and his parents were really nice, wonderful people. They were very helpful and payment was prompt. i would love to ship for them anytime. thanks!

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