| 9/30/2008 | Service Provider | Negative
| cowgirl103 (-1) |
My horse arrived in good condition,however Denise was not professional at all. Her scheduling was not good and Rocket ended up on the trailer an additional 15 hours longer than arranged. I was alarmed when I called to check on Rocket,and she came unraveled when I said I was not thrilled about my horse being on the trailer so long,but whatever it took to be safe.(she did the trip alone,another concern)She went off about having problems dealing with women,and that my horse was out of her way.
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| 9/29/2008 | Service Provider | Cancellation
| sjvaccaro (0) |
I no longer needed the item(s) shipped.
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| 9/19/2008 | Service Provider | Positive
| MR2012 (1) |
Took awesome care of Jasmine (especially considering she drove through a HURRICANE)! Would recommend Denise to anyone and everyone! Nice, personable woman. she treated my horse like it was her own. A+++
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| 9/18/2008 | Service Provider | Cancellation
| geezepez (0) |
After communicating directly, I am not comfortable with this Service Provider.
My husband had a heart attack. I was overwhelmed. Messages from shipper were unpleasant and unkind. I do not want such people dealing with my horses.
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Response from brookneal:
i have NEVER been able to contact this shipper. after phone calls and e-mails for 2 weeks there was NO answer or return msgs i asked that she cancel the load so that i would know her intentions, still no answer. i was as nice as could be under the circumstances, and she was appearing rude and immature by ignoring me altogether. if she would of sent me an e-mail stating her problems, I would of understood. strange enough she answred this cancellation request immediately without ignorance.
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| 9/17/2008 | Service Provider | Positive
| billnaria (2) |
Awesome and knowledgeable horseman. I was kept informed the whole trip and my horse was treated like a king. I would recommend this shipper to anyone wanting to get a horse shipped safe and sound!
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| 9/13/2008 | Service Provider | Positive
| debwt915 (1) |
I would highly recommend Denise and Brookneal Farm Horse Transport! She hauled my mare, which I consider a member of the family, to my neice in PA. This mare needed extra care due to health related issues and Denise stepped in to take care of those needs. Sierra rode in box stall comfort with fans and a view of the outside world arriving safely at her destination. I have already recommended Denise to horsey folk in my area and elsewhere. Kudos!!
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| 9/9/2008 | Service Provider | Cancellation
| janedoe32182 (0) |
I no longer needed the item(s) shipped.
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| 9/8/2008 | Service Provider | Cancellation
| levalverde78 (0) |
Service Provider was unable to reach customer after a reasonable period of time.
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| 9/8/2008 | Service Provider | Positive
| c3speedhorses (1) |
I was very pleased with the shipment of my mare and foal. Denise took great care of them and she was true to her word on everything she said and did. I will definitely use her for hauling again and would recommend her to anyone that needs a horse hauled.
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| 8/22/2008 | Service Provider | Positive
| kyderbyteller (2) |
Denise did an excellent job as my mare arrived safe and sound! Sorry I wasn't there, Denise, for COD but my check is good! I would defintely use your services again and thanks for being so fair regarding the pricing!
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