Guardian Dispatch LLC

bkguardians (6868+ Positive Feedback)
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Company Snapshot*
Company: 

Guardian Dispatch LLC

Entity type: Carrier
Business Type: Trucking Company
Carrier Operation: Interstate
CDL#: Upon Request
Other Authority: Agents: Mason Dixon & Dallas Mavis
Insurance: Standard Cargo $100,000 and Liability of $1 million. If additional insurance is required let us know and we can figure out if any additional cost is needed.
View Terms & Conditions
Number of Trucks: 5000
Number of Drivers: 5000
Locations Served: US: Nationwide
Categories Served: Full Truckload Freight, LTL, Motorcycles, Special Care, Vehicles
Trailer Type: Dry Van, Flatbed, Lowboy, Step Deck, Power Only, Air Ride Van, Flatbed Double, Removable Gooseneck, Other
My name is Kari. I'm located in Caledonia, WI and have over 15 years in the Transportation Industry. My office currently runs 150 trucks and I'm a multiple agent - my carriers include Dallas Mavis and Mason Dixon. I have access to several thousand trucks with these Carriers available all over the continental US, Canada and Mexico including Flats, Steps, Hotshot Trailers, Conestogas, RGN's, Vans as well as extendable trailers for those over sized loads! No matter what your freight shipping needs - LTL, Full or Oversized - I'll will help you out in any way possible! I strive to keep both customers and drivers happy to fulfill the needs of all. I'm available 24/7 so that you can contact me at anytime! Let me help you with your transportation needs and show you how dependable and professional my office and drivers are. I look forward to working with you!!

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Member Information
Member Since: 08/01/08
Feedback Score: 68
Positive Feedback: 99%
Star Rating:
5.0/5
based on 72 reviews
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive:
71
 0 0 0
  Neutral:
0
 0 0 0
  Negative:
1
 0 0 0
  Total Matches:
93
 0 0 0
  Cancellations:
12
 0 0 0
Detailed Feedback
Average Rating (last yr)
Communication
10 Ratings Needed
Care of Goods
10 Ratings Needed
Punctuality
10 Ratings Needed
Services as Described
10 Ratings Needed
Feedback Received (72)
Feedback Left (93)
Cancellations (12)
Items: 1 - 10 of 72 Page: 1 2 3 4 5 6 Next > >>
Rating: Positive
Company: Guardian Dispatch LLC
Left by: Ken S.
On: 10/28/2010
For: 4 heavy equipment items for...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Quick service,good price, good communication, all items delivered on time.
Response from bkguardians:
Thanks Ken for the kind words.
Rating: Positive
Company: Guardian Dispatch LLC
Left by: Al V.
On: 10/11/2010
For: 2 heavy equipment items for...
No Detailed Feedback Available great service..
Response from bkguardians:
Thanks Al. We hope we can be there for you next time.
Rating: Positive
Company: Guardian Dispatch LLC
Left by: Doug C.
On: 9/8/2010
For: 12 Pallets (48" x 40") arch...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Excellent communication between dispatch & drivers. Very competitive price. Went extra mile to get us delivered ASAP. Would use again without reservation.
Response from bkguardians:
Thanks Doug for the kind words. We hope we can be there for you again in the future.
Rating: Positive
Company: Guardian Dispatch LLC
Left by: John K.
On: 7/29/2010
For: John Deere 1810E Scraper
Communication:
Care of Goods:
Punctuality:
Services as Described:
It was ok. I think bk did what they could, no problems. John
Response from bkguardians:
This did take a couple of days longer to get picked up than we would have liked but we got it taken care of. Hope we can be there for you in the future. It was a pleasure working with you!
Rating: Positive
Company: Guardian Dispatch LLC
Left by: Don S.
On: 7/1/2010
For: Heritage
Communication:
Care of Goods:
Punctuality:
Services as Described:
Thank you Bo for another great experience!
Response from bkguardians:
No, Thanks you Jill. Feed back from the drivers concerning your company has been off the charts. Wish they all could be so easy to work with. Thanks again. And we hope we can be there for you again in the future.
Rating: Positive
Company: Guardian Dispatch LLC
Left by: Don S.
On: 6/25/2010
For: Tulsa
Communication:
Care of Goods:
Punctuality:
Services as Described:
Bo & Kari were excellent, professional & very friendly. They kept us updated the entire time. It was a pleasure to work with them!
Response from bkguardians:
Thanks for the kind words Jill. Hope we can be a service for you again.
Rating: Positive
Company: Guardian Dispatch LLC
Left by: Keith A.
On: 5/31/2010
For: 3 heavy equipment items for...
No Detailed Feedback Available Very good shipper,kept me posted with all shipping details,will do business with again and would recommend to others
Response from bkguardians:
Hello Keith, Thank you for the kind words. we hope we can be there again for you in the future.
Rating: Positive
Company: Guardian Dispatch LLC
Left by: Marc C.
On: 5/4/2010
For: 6 heavy equipment items for...
Communication:
Care of Goods:
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Services as Described:
"they were excellent to deal with, great prices, prompt service and very nice people. i will be using them again and i would recommend them to anyone!!! thanks for your service. canucksfreak
Response from bkguardians:
Thank you so much for your kind words. It was our pleasure working with you and look forward to being able to help you again in the future! Kind Regards, Bo and Kari
Rating: Positive
Company: Guardian Dispatch LLC
Left by: Devin W.
On: 4/20/2010
For: AXLES
Communication:
Care of Goods:
Punctuality:
Services as Described:
Excellant fast service....Will use again!! Thanks Bo
Response from bkguardians:
Thank you Devin! It was a pleasure working with you and we hope we can help you again in the future! Kind Regards, Bo & Kari
Rating: Positive
Company: Guardian Dispatch LLC
Left by: Sean P.
On: 4/16/2010
For: dynalift
Communication:
Care of Goods:
Punctuality:
Services as Described:
GREAT TO DEAL WITH. GREAT COMMUNICATION. WILL USE THEM AGAIN! THANKS
Response from bkguardians:
Thanks Sean. You were great to work with. You were very understanding and your communication was great. We hope we can be there for you again in the future. Kari/Bo.
Items: 1 - 10 of 93 Page: 1 2 3 4 5 6 Next > >>
Rating: Positive
Left for: Ken S.
On: 10/27/2010
For: 4 heavy equipment items for...
Hello Ken. It was my pleasure to help help with your move. You were great to work with and we hope we can be there for you again in the future. Take care.
Rating: Positive
Left for: Al V.
On: 10/11/2010
For: 2 heavy equipment items for...
Hello. Al thanks for a great experience. You were very flexible and understandable when we found out your piece was actually bigger than what you listed it at. Hope we can be there again for you in the future. Kari & Bo.
Rating: Cancellation
Left for: Jim L.
On: 9/27/2010
For: John Deere 7130 Premium Cab...
I am no longer able to accommodate this shipment We apologize but we are not able to help Jim with his tractor shipment. I could not find any trucks with ramps looking to go to Kansas. I felt it was unfair to Jim to keep waiting so I suggested to him to look at different avenues. He agreed. Jim was great through the whole process. Very understanding. Again, I apologize.
Rating: Positive
Left for: Doug C.
On: 9/8/2010
For: 12 Pallets (48" x 40") arch...
Doug and his wife were awesome people to work with. Our driver couldn't say enough about his experience with Doug's wife at unloading. Great people.
Rating: Positive
Left for: John K.
On: 7/15/2010
For: John Deere 1810E Scraper
Hello John & Michael. Thanks for being a great customer. Took a couple of days longer to get picked up than I liked but we got it taken care of. Hope we can be there for you in the future.
Rating: Positive
Left for: Don S.
On: 7/1/2010
For: Heritage
Jill. I wish every customer was as easy and nice to work with like you. Hope we can be there for you again in the future.
Rating: Positive
Left for: Don S.
On: 6/25/2010
For: Tulsa
Hello Don & Jill. It was our pleasure working with you to get your shipment of concrete forms to Tulsa. Hope we can be there for you in the future.
Rating: Cancellation
Left for: Betty M.
On: 5/12/2010
For: HYSTER H210
I am no longer able to accommodate this shipment We are giving this shipment back to the customer. We have been trying for days to find a step deck with ramps in the Arizona area. We had this covered with 3 different trucks on Friday the 7th but all 3 carriers had terrible safety ratings and we could not take the chance with Betty's forklift. Betty was very understanding through it all. We greatly apologize.
Rating: Cancellation
Left for: Larry G.
On: 5/5/2010
For: virbromax 1105
I am no longer able to accommodate this shipment We have initiated this cancellation. We have not been able secure a truck for Larry in a timely manner. It was my fault, I bid to low for the amount of weight. We had trucks interested but for the money available it was not enough. I was getting concerned about the length of time that had passed since he accepted our bid. I know he needed his machine in Oklahoma City soon and I wanted him to try other means. Larry agreed.
Rating: Positive
Left for: Keith A.
On: 5/5/2010
For: 3 heavy equipment items for...
Hello Keith. It was our pleasure to move your generators for you. Communication was great and everything went off without a hitch. Take care. Kari/Bo.
Items: 1 - 10 of 12 Page: 1 2 Next > >>
Rating: Cancellation
Company: Guardian Dispatch LLC
Left by: Jim L.
On: 9/27/2010
For: John Deere 7130 Premium Cab...
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Response from bkguardians:
I just could not find a truck with ramps looking for a LTL going to Kansas. I didn't think it was fair to hold this up any longer so I called Jim and suggested he try another route. He agreed. Jim was very cool through out. I apologize Jim.
Rating: Cancellation
Company: Guardian Dispatch LLC
Left by: Betty M.
On: 5/12/2010
For: HYSTER H210
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Response from bkguardians:
Betty we can't apologize enough. We would of had this taken care of Friday 3 different times. Unfortunately all 3 carriers had terrible safety ratings. We were not going to take the risk of something happening to your forklift just to get it picked up. You were so understanding through it all. Again, we apologize.
Rating: Cancellation
Company: Guardian Dispatch LLC
Left by: Larry G.
On: 5/5/2010
For: virbromax 1105
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Response from bkguardians:
Larry, this is all on me. I put in a bad bid for the amount of weight. You were awesome through it all and was understanding at the end. I apologize and will make sure I don't make the same mistake again. Take care. Bo.
Rating: Cancellation
Company: Guardian Dispatch LLC
Left by: Leo T.
On: 4/12/2010
For: Fiber Optic Reel
No Detailed Feedback Available I no longer need my item(s) shipped We were low bidder on a job and will be using the material now instead of returning it.
Response from bkguardians:
Hey Leo, I'm glad you got the job. Hope we can be there for you in the future.
Rating: Cancellation
Company: Guardian Dispatch LLC
Left by: Steve K.
On: 3/31/2010
For: 2 No packaging required
No Detailed Feedback Available I no longer need my item(s) shipped Receiving Party Cancelled order/
Response from bkguardians:
Steve, It was a pleasure talking with you. We apologize that you ran into issues with legally shipping this piece. We hope that if you ever need anything in the future you will let us know. Thank you! Kind Regards, Bo and Kari
Rating: Cancellation
Company: Guardian Dispatch LLC
Left by: John D.
On: 3/23/2010
For: bigjohn loader mounted tree...
No Detailed Feedback Available I no longer need my item(s) shipped The owner of the treespade sold it before the carrier could get there this was not the fault of the carrier but the fault of the owner who did not honor our verble agreement.
Response from bkguardians:
John, we are sorry that this was sold on you. It's a shame when people don't keep their word. We enjoyed speaking with you and if you need anything at all in the future, please don't hesitate to let us know. Kind Regards, Kari & Bo
Rating: Cancellation
Company: Guardian Dispatch LLC
Left by: Jim S.
On: 11/24/2009
For: 2 concrete mixer trucks for...
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Response from bkguardians:
This was completely our fault and we apologize for any inconvenience this has caused. When reviewing the shipment we calculated our bid and unintentionally bid for one truck and not two trucks. After speaking with the customer, we explained our error and since our price was higher than he anticipated and we were unable to meet his price range, we told him we would initiate this cancellation so he could find someone else to haul his shipments. Again, this was our error and we apologize and wish y
Rating: Cancellation
Company: Guardian Dispatch LLC
Left by: silme4ever (4)
On: 8/3/2009
For: Caterpillar D7F Dozer
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment He wasn't able to accommoadte my shipment.
Response from bkguardians:
Sylvia gave us dimensions that were given to her, however they were not correct and due to it being heavier and wider we could not move it for the rate agreed because it will now need to be permitted as well as needing an escort in KY.
Rating: Cancellation
Company: Guardian Dispatch LLC
Left by: Roger P.
On: 7/28/2009
For: Mack CV713
No Detailed Feedback Available There was a change to the shipping price or terms that could not be resolved Price chage due to height and width.
Response from bkguardians:
Roger, we enjoyed working with you and wish we could have helped you out with your shipment. Please let us know if there is anything we can help you with in the future!! Kind Regards, Bo & Kari
Rating: Cancellation
Company: Guardian Dispatch LLC
Left by: Rolquide P.
On: 7/8/2009
For: SUPREME INTL Model 500 PT
No Detailed Feedback Available There was a change to the shipping price or terms that could not be resolved
Response from bkguardians:
DJ, we apologize that we were unable to help you with this shipment. Please let us know if there is anything we can do for you in the future! Thanks!
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