Big Dog Delivery

  • bigdogdelivery (3131+ Positive Feedback) TerraPass Certified Provider uShip Tracking: Status Updates with Location   Do to an unfortunate turn of events transporting services will not be offered at this time. Thank you! | 9/4/2012 at 7:00 PM CST
  • is taking the day off today!!! | 7/10/2012 at 1:02 PM CST
  • is leaving pa heading to va beach for a boat pick up then on to Greensboro to drop an SUV then on to fl!!! | 7/8/2012 at 11:17 AM CST
Read Feedback
Report a Violation
Company Snapshot*
Company: 

Big Dog Delivery

Entity type: Carrier
Business Type: Independent (with pickup truck/van)
Carrier Operation: Interstate, Intrastate Only (Non-Hazardous Material)
CDL#: Upon Request
Other Authority: Big Dog Delivery employees and owner/operator Mark Benjamin carry a valid FL Class E drivers license. Number to be provided upon request.
Insurance: Full Value Protection – no additional charge up to $100,000.00; Cargo coverage for any damage to your item we are shipping covered at $100,000 and personal liability insurance covered at $300,000.
Tracking Options: uShip Status Updates with Location, Personal Account Executive will give you updates via email, call, and/or text
Number of Trucks: 2
Number of Drivers: 2
Locations Served: US: Nationwide
Categories Served: Boats, Household Goods, Motorcycles, Pets & Livestock, Vehicles
View Terms & Conditions
Big Dog Delivery is a small FL based shipping company centrally located in the heart of the state. This small company was founded & is operated by Mark & April Benjamin, a husband/wife team with 15yrs experience between them. Big Dog transports various products such as personal & recreational vehicles, small equipment, boats, animals & livestock, antiques, furniture, electronics, household objects, & other movable items. Big Dog’s goal has been to help our clientele not only save time but also money while shipping their important items safely from your location to its final destination. We strive to create a complete, individualized, shipping solution for our customers that includes a hands on personal touch. Unlike other companies who outsource your shipments, Big Dog handles everything personally from pick-up to drop-of while maintaining a high level of professionalism that leaves your overall experience an enjoyable one. After all, we’re the shipping company that works for you!

Click to zoom

 Previous | Next 
Member Information
Member Since: 02/10/12
Feedback Score: 31
Positive Feedback: 94%
Star Rating:
4.7/5
based on 35 reviews
Excessive Cancellations: 4
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive:
33
 0 1 8
  Neutral:
0
 0 0 0
  Negative:
2
 0 0 0
  Total Matches:
67
 0 0 19
  Cancellations:
16
 0 0 6
Detailed Feedback
Average Rating (last yr)
Communication
10 Ratings Needed
Care of Goods
10 Ratings Needed
Punctuality
10 Ratings Needed
Services as Described
10 Ratings Needed
Feedback Received (35)
Feedback Left (42)
Cancellations (16)
Items: 1 - 10 of 35 Page: 1 2 3 4 Next > >>
Rating: Positive
Company: Big Dog Delivery
Left by: Victor F.
On: 3/26/2013
For: NEW 7x16 7 x 16 V-Nose Encl...
Communication:
Care of Goods:
Punctuality:
Services as Described:
ALL OK
Rating: Positive
Company: Big Dog Delivery
Left by: John T.
On: 8/22/2012
For: 2003 SMOKER CRAFT SUN CHASE...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Very happy with the price. There was good communication and very friendly driver. I would absolutely use them again.
Rating: Positive
Company: Big Dog Delivery
Left by: James S.
On: 8/3/2012
For: 2003 Fleetwood Camper
Communication:
Care of Goods:
Punctuality:
Services as Described:
Rating: Positive
Company: Big Dog Delivery
Left by: Keven S.
On: 8/2/2012
For: 2 HONDA R12X TURBOS WITH TR...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Verry easy to deal with Thanks again for a fast and easy shipping Kev
Rating: Positive
Company: Big Dog Delivery
Left by: Juliana C.
On: 7/24/2012
For: 3 dogs to Pa
Communication:
Care of Goods:
Punctuality:
Services as Described:
On time, great with the dogs! He was very caring. Transport was on time! All went very smoothly! I will recommend his servies! Thank you Mark!
Rating: Positive
Company: Big Dog Delivery
Left by: Ted H.
On: 7/17/2012
For: Moving My Dog To Florida
Communication:
Care of Goods:
Punctuality:
Services as Described:
Rating: Positive
Company: Big Dog Delivery
Left by: Jose C.
On: 7/9/2012
For: 1999 Ford Explorer
No Detailed Feedback Available Thanks for the great expirience, and great communication thrue out the process..
Rating: Positive
Company: Big Dog Delivery
Left by: Karl S.
On: 7/8/2012
For: 2007 crownline 220 ex
Communication:
Care of Goods:
Punctuality:
Services as Described:
Really enjoyed working with Mark and April. They took good care of my boat and did their best to respect my schedule. I will definitely use them again in the future and recommend them to my friends.
Rating: Positive
Company: Big Dog Delivery
Left by: Mikey V.
On: 6/15/2012
For: calypso- only the most amaz...
Communication:
Care of Goods:
Punctuality:
Services as Described:
our experience was awesome!!! they were courteous and proffesional
Rating: Positive
Company: Big Dog Delivery
Left by: Greg S.
On: 6/14/2012
For: 16H Mare Mule
Communication:
Care of Goods:
Punctuality:
Services as Described:
Mark was very flexible with the pick up date as I was waiting on a health certificate. They provided updates along the way and delivered the mule on schedule. I am looking to use them again in the near future. Thanks Big Dog!
Response from bigdogdelivery:
Another perfect example of a great uShip shipper! Thanks Greg for the kind words & the opportunity to move Julie, it was a pleasure to move her for you. We appreciate that you cared more about us so that we could make sure Julie was cared for correctly. We look forward to working for you in the near future!
Items: 1 - 10 of 42 Page: 1 2 3 4 5 Next > >>
Rating: Cancellation
Left for: Mark K.
On: 9/10/2012
For: 22ft car trailer pickup at...
Customer could not reach me in a reasonable period of time
Rating: Cancellation
Left for: skidoomikey (4)
On: 9/9/2012
For: NEW 8.5x24 cargo trailer
I did not show up at agreed upon date and time
Rating: Cancellation
Left for: Alexander L.
On: 9/7/2012
For: 18 foot V-nose Trailer
Customer cancelled after communicating directly – did not feel comfortable moving forward
Response from Alexander L.:
No I cancelled because you where no where to be found!
Rating: Cancellation
Left for: Yasser A.
On: 9/4/2012
For: SEA RAY 240 SD from Cape Co...
I did not show up at agreed upon date and time
Rating: Negative
Left for: G. clarke T.
On: 8/10/2012
For: Chevy Malibu Door from Titu...
This guy is unreal we delivered his door as he requested on Wed to the port and he has yet to pay us the measly $63 he owes us. He's made the promise over & over again do not ship for this one he will screw you!!
Rating: Cancellation
Left for: Marius M.
On: 7/30/2012
For: Sumo
The customer no longer needed the item(s) shipped
Rating: Cancellation
Left for: Rich H.
On: 7/26/2012
For: 1998 Nissan Maxima
I am no longer able to accommodate this shipment
Rating: Cancellation
Left for: Nabil A.
On: 6/27/2012
For: 2007 Acura MDX
I did not show up at agreed upon date and time
Rating: Cancellation
Left for: Malcolm M.
On: 6/25/2012
For: 23ft Chapparal 230SSi on ta...
After communicating directly, I am not comfortable with this customer Right after Malcolm accepted our bid our truck caught on fire 900 miles from our home with us in it. We notified all of our shippers immediately by phone & email of our situation, including Malcolm. We borrowed a friend’s truck & delivered the animals we had on board & instead of canceling Malcolm we attempted to reschedule. An unsuccessful one as we did not receive the insurance check in time to replace our truck. As for the number uShip provided him that & he contacted us we never withheld it.
Rating: Cancellation
Left for: Joseph R.
On: 6/17/2012
For: Young Bull
The customer no longer needed the item(s) shipped
Items: 1 - 10 of 16 Page: 1 2 Next > >>
Rating: Cancellation
Company: Big Dog Delivery
Left by: Mark K.
On: 9/10/2012
For: 22ft car trailer pickup at...
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period I cannot reach service provider.Ive called and sent emails,but no response all week.
Rating: Cancellation
Company: Big Dog Delivery
Left by: skidoomikey (4)
On: 9/9/2012
For: NEW 8.5x24 cargo trailer
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time The service provider is not answering emails or phone calls since Friday! It was supposed to be picked up 2 weeks ago. I`m fed up with him! Need it cancelled! I have already relisted it! Thanks
Rating: Cancellation
Company: Big Dog Delivery
Left by: Alexander L.
On: 9/7/2012
For: 18 foot V-nose Trailer
No Detailed Feedback Available After communicating directly, I am not comfortable with this Service Provider I found out that this carrier is in jail and will not be able complete my shipment.
Rating: Cancellation
Company: Big Dog Delivery
Left by: Yasser A.
On: 9/4/2012
For: SEA RAY 240 SD from Cape Co...
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time Also the service provider is not responding to phone calls and emails, does not have insurace for boat coverage as he previously said.
Rating: Cancellation
Company: Big Dog Delivery
Left by: Marius M.
On: 7/30/2012
For: Sumo
No Detailed Feedback Available I no longer need my item(s) shipped I will put my dog into a kennel, I don't need to ship it anymore. Thanks
Rating: Cancellation
Company: Big Dog Delivery
Left by: Rich H.
On: 7/26/2012
For: 1998 Nissan Maxima
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment Wrong shipping method
Rating: Cancellation
Company: Big Dog Delivery
Left by: Nabil A.
On: 6/27/2012
For: 2007 Acura MDX
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time The bigdogdelivery supposed to take the car on the 20th and they have up to the 26th to deliver it but they have to take the car at 20th from thet location. also asked me to put full tank of gas.
Rating: Cancellation
Company: Big Dog Delivery
Left by: Malcolm M.
On: 6/25/2012
For: 23ft Chapparal 230SSi on ta...
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time This has been a horrible experience. The shipper had 3 weeks to get things taken care of - kept stringing me along - with sporadic communications - in spite of my daily attempts to contact - and then tells uShip it's cancelled - but doesn't bother telling me. I'm out 3 weeks - a vacation day taken specifically for this - and now I have to start all over again. It appears that if its convenient - the shipper comes through - if not - he'll keep moving the date, will not reply to e-mails until h
Rating: Cancellation
Company: Big Dog Delivery
Left by: Joseph R.
On: 6/17/2012
For: Young Bull
No Detailed Feedback Available I no longer need my item(s) shipped I no longer need my item shipped.
Rating: Cancellation
Company: Big Dog Delivery
Left by: Stephanie B.
On: 6/12/2012
For: The Main Man's Gold (M&M)
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time I requested that the horse be shipped no later than Thursday. This was one of the stipulations of the bid request. I received communication that the horse would be picked up between 12-4pm on Thursday June 7th. I was then contacted by BigDogDelivery stating that their truck caught on fire and that they would be delayed till Friday night. I then was contacted on Friday that another issue arose and that they would be delayed till Saturday, between 12-2. I had to make arrangements with the ship
* Profile information provided by member. Please verify all credentials.