M&K AUTO SALES INC

spmullis (121121+ Positive Feedback)
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Company Snapshot*
Company: 

M&K AUTO SALES INC

Entity type: Carrier
Business Type: Trucking Company
Carrier Operation: Interstate
CDL#: Upon Request
Insurance: Full Value Protection – no additional charge up to $1,000,000.00; We carry 1 million liabilty and 50k cargo insurance.
Trailer Type: Auto Carrier
Number of Trucks: 15
Number of Drivers: 15
Locations Served: US: Nationwide
Categories Served: Full Truckload Freight, LTL, Motorcycles, Special Care, Vehicles
Based in Hazlehurst, GA we specialize in transporting motor vehicles and equipment. We can also move wrecked or inoperable vehicles.

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Member Information
Member Since: 07/24/07
Feedback Score: 121
Positive Feedback: 100%
Star Rating:
5.0/5
based on 122 reviews
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive: 0 0 0
  Neutral: 0 0 0
  Negative: 0 0 0
  Total Matches:
220
0 0 0
  Cancellations:
21
0 0 0
Detailed Feedback
Average Rating (last yr)
Communication
10 Ratings Needed
Care of Goods
10 Ratings Needed
Punctuality
10 Ratings Needed
Services as Described
10 Ratings Needed
Feedback Received (122)
Feedback Left (185)
Cancellations (21)
Items: 1 - 10 of 122 Page: 1 2 3 4 5 6 Next > >>
Rating: Positive
Company: M&K AUTO SALES INC
Left by: Jason H.
On: 5/21/2012
For: 1998 Porsche Boxster
Communication:
Care of Goods:
Punctuality:
Services as Described:
Very Professional. Great service.
Rating: Positive
Company: M&K AUTO SALES INC
Left by: Ken R.
On: 1/5/2012
For: 1973 Chevrolet Corvette
Communication:
Care of Goods:
Punctuality:
Services as Described:
Thanks...no issues
Rating: Positive
Company: M&K AUTO SALES INC
Left by: Frank B.
On: 10/11/2011
For: 2002 BMW 745li
No Detailed Feedback Available Excellent!!!!
Rating: Positive
Company: M&K AUTO SALES INC
Left by: Alfred W.
On: 9/30/2011
For: 1997 Ford Mustang
Communication:
Care of Goods:
Punctuality:
Services as Described:
Every thing was great,paper work,driver was very courteous,thank you very much!A C
Rating: Positive
Company: M&K AUTO SALES INC
Left by: Aaron E.
On: 9/27/2011
For: Mercedes-Benz : 190-Series
Communication:
Care of Goods:
Punctuality:
Services as Described:
Great communication. Thanks tons!
Rating: Positive
Company: M&K AUTO SALES INC
Left by: Pat C.
On: 9/22/2011
For: 2009 Toyota Venza
Communication:
Care of Goods:
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Services as Described:
Great service and would do business with them again without question. I requested a tight deadline for the shipment and they ensured the vehicle arrived on time (at no extra cost)and in good condition. Communication could have been a little better but overall, I can't really complain.
Rating: Positive
Company: M&K AUTO SALES INC
Left by: Ron F.
On: 9/17/2011
For: 1966 Chevrolet : Corvair
Communication:
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Punctuality:
Services as Described:
this waqs the frist time i ever had a car shipped.all went perfect. was delivered on time by a real pro.a pleasure to do bussiness with.i will use this service again.i rate them 5 stars. thanks
Rating: Positive
Company: M&K AUTO SALES INC
Left by: Scott W.
On: 9/12/2011
For: 2002 Volkswagen Jetta Sedan
Communication:
Care of Goods:
Punctuality:
Services as Described:
fast shipping; great job!
Rating: Positive
Company: M&K AUTO SALES INC
Left by: Sam R.
On: 9/9/2011
For: 2005 Pontiac Vibe
Communication:
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Services as Described:
Rating: Positive
Company: M&K AUTO SALES INC
Left by: Jude D.
On: 9/9/2011
For: 2004 Toyota Camry
No Detailed Feedback Available Very reliable people, and would work with him at all time.
Items: 1 - 10 of 185 Page: 1 2 3 4 5 6 Next > >>
Rating: Cancellation
Left for: Emerson P.
On: 10/25/2011
For: 2006 Acura TL
The customer did not list the vehicle going to the port, and because of this I had to change the equipment that was scheduled to get the load. I agreed to get it, even though the price was lower than a port delivery, and then a small delay occurred with the second truck. I tried to contact the customer to explain and reschedule, and this is the first time I've heard anything in 3 weeks.
Rating: Positive
Left for: Gladys R.
On: 10/20/2011
For: 2008 Nissan Frontier
Great shipper! Everything went off without a hitch!
Rating: Positive
Left for: Aaron E.
On: 9/30/2011
For: Mercedes-Benz : 190-Series
Great shipper! Paperwork and payment were prompt, and great communication throughout.
Rating: Positive
Left for: Stephanie L.
On: 9/30/2011
For: Dodge : Sprinter
Great shipper! Very patient and understanding. Helped to work through a couple of problems, and very thorough communication throughout.
Rating: Positive
Left for: Alfred W.
On: 9/26/2011
For: 1997 Ford Mustang
Great shipper! Paperwork and payment were prompt, and communication was smooth throughout.
Rating: Positive
Left for: Jude D.
On: 9/20/2011
For: 2004 Toyota Camry
Great shipper! Shipment went great, communication was excellent, and I'd haul for him anytime.
Rating: Positive
Left for: Ron F.
On: 9/20/2011
For: 1966 Chevrolet : Corvair
Great shipper! Communication was great from start to finish, and shipment went smoothly.
Rating: Positive
Left for: Pat C.
On: 9/20/2011
For: 2009 Toyota Venza
Great shipper! Communication was swift and thorough, and shipment went off without a hitch.
Rating: Positive
Left for: William F.
On: 9/12/2011
For: 2002 Ford Windstar
Excellent shipper. Vehicle was delivered as promised, but it took a significant amount of extra time to get the paperwork finalized. Willy was very understanding, and I would gladly haul for him anytime.
Response from William F.:
Great service & was worth the wait. Vehicle arrived final destination intact. Will most definitely use service again.
Rating: Positive
Left for: Elva A.
On: 8/12/2011
For: Jeep truck
Great shipper! Super fast transaction with great communication from start to finish.
Items: 1 - 10 of 21 Page: 1 2 3 Next > >>
Rating: Cancellation
Company: M&K AUTO SALES INC
Left by: Emerson P.
On: 10/25/2011
For: 2006 Acura TL
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period Dear Sir/Madam, The following was posted here on October 5th but does not seem to have been received by you. "The service provider, M&K Auto Sales Inc., has not yet picked up the car after 10 days, has not properly communicated, and has not given an estimated or confirmed time that he will pick up the car. I have emailed and called the contact person, Max Brewer, at least five times but have only received voicemail responses and one email - none of which contained useful information as to
Rating: Cancellation
Company: M&K AUTO SALES INC
Left by: Andrew W.
On: 8/8/2011
For: Volkswagen : Beetle - Classic
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time provider had a ten day pick up window and was unable to meet obligation. The agreement was made on the 20th of July and it is now the 2nd of August with no progress made for transport. The broker repersentitive had reported on the 22nd that "my truck" was going to pick up the car but had a mechanical issue that was to have resolution by the 24th or 25th with tarnsport on that weekend. On the 29th Max, the broker, had reported that his truck was still out and he had no idea if and or when the
Response from spmullis:
This problem was completely our fault, and I accept full responsibility for not picking it up within the agreed upon time frame. Our truck was stuck in Maryland with a blown head gasket, so I was trying to find another carrier to get it, and was simply unable to outsource it. I am extremely sorry for the delay, this was not the only vehicle or customer that suffered as a result of our equipment issues.
Rating: Cancellation
Company: M&K AUTO SALES INC
Left by: Sunbo L.
On: 7/7/2011
For: 1999 Nissan Pathfinder
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment We chatted(check my questions and anwers) and he agreed to 7th only for him to claim that the time on Uship is 11th.He can go ahead and pick it up by 8th and deliver by 11th as promised
Response from spmullis:
The customer changed the delivery time after accepting the bid. I frequently haul from auctions/to ports, and am very familiar with time-sensitive shipments, however, there was no mention in the listing of a deadline bc of port cutoff. The customer listed this vehicle with delivery by Monday 7/11, but accepted the vehicle over July 4th weekend and told me it must be delivered by Thursday 7/7. I would not have placed this bid had I known the dates were incorrectly listed, because my truck was go
Rating: Cancellation
Company: M&K AUTO SALES INC
Left by: Curtis K.
On: 5/19/2011
For: 2004 Honda Accord
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period After we called the provided phone number after deposit was paid, provider told us it was too far ahead of the shipment date to discuss details and they would contact us. We never heard back. When we got within 3 or 4 days of the shipment pickup date (my daughter's car at NCSU) we started calling, leaving messages, emailing and faxing provider. We never reached anyone nor received any contact. Since my wife and daughter have now flown back to Houston (due to a family commitment here), I am now
Rating: Cancellation
Company: M&K AUTO SALES INC
Left by: Robert D.
On: 5/16/2011
For: 2010 Cadillac SRX
No Detailed Feedback Available I am unable to reach this Service Provider after a reasonable time period I booked this shipment after i informed the Service provider that this was a priority shipment and he thought that he could accomodate the request. I contacted the provider by both telephone and email, spoke with him and have yet to recieve a shipping date. I needed the vehicle over a week ago. This week I have tried numerous times to contact the provider by both email and telephone. Last week I was assured that he would try to pick up the vehicle last weekend. I have not heard from him sin
Rating: Cancellation
Company: M&K AUTO SALES INC
Left by: Steve R.
On: 4/27/2011
For: 2007 Chevrolet Tahoe from F...
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Rating: Cancellation
Company: M&K AUTO SALES INC
Left by: Stephen C.
On: 4/9/2011
For: 2003 Jeep Wrangler
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment Spmullis, the service provider was paid immediately thru Safepay and their representative, Max told me car would be picked up in a few days. Listing stated they would pick up within 9 days. They never confirmed date and Max told me he would get back to me with exact date. He never did confirm date and did not return many of my calls promptly. I also spoke with Steve of M & K Logistics and told him of the situation. He assured me he would also get back to me but never did. My son has had to rent
Response from spmullis:
I apologize for the delay in the shipping of this vehicle, however, the circumstances were simply out of our control. The tremendous spike in the price of diesel fuel has forced us to adjust our rates, and our business has suffered. I apologize for any inconvenience that this has caused our customers, but a complete re-tooling of our operation should prevent these problems in the future. We are a large operation, and this overhaul has caused us to slack on the punctuality of our customer service
Rating: Cancellation
Company: M&K AUTO SALES INC
Left by: Chris C.
On: 3/18/2011
For: 2000 Toyota Sienna
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment I would like to cancel this service because the service never got back with me with a time to pick up and deliver after I accepted the bid. I called the provider and left him a voicemail immediately I accepted the bid. He called back the next day and left a voicemail that he will call later the same day with a time to pick up. I never heard back for 2 days. The van was supposed to be checked in on this day so it can sail on the next departing vessel. I told the service provider on March 13 that
Response from spmullis:
I told the customer I had 2 trucks ready to load on Thursday. He didn't accept the bid until Friday afternoon. When I called with a 3rd truck on Saturday morning, he didn't call me back until Sunday. When I finally reached him on Monday with a 4th truck, he was already driving to deliver it himself. The entire situation could have been avoided if he hadn't waited until the last minute to accept, and had responded promptly when I had trucks waiting.
Rating: Cancellation
Company: M&K AUTO SALES INC
Left by: Tullie J.
On: 3/11/2011
For: 2009 Ford F-150
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment trucker could not get my vehicle to me because of several truck problems
Response from spmullis:
Tullie was very patient and understanding throughout this situation. Our first truck had already left the area when his vehicle was cleared to ship. The next truck I got up there was shut down by the DOT for 24hrs for electrical problems on the trailer, and took almost a week just to diagnose the problem. I tried to work out several solutions just to get his truck picked up, but luckily he was able to find another transporter to get it out quicker. Sorry for the delay, just glad he got his F150.
Rating: Cancellation
Company: M&K AUTO SALES INC
Left by: Bilal A.
On: 12/17/2010
For: 2005 Hyundai Sonata
No Detailed Feedback Available I no longer need my item(s) shipped had someone picked up and drove the car for me
Response from spmullis:
After the customer accepted our bid, our truck showed up to get the car, and it wasn't there. I really did not appreciate dispatching a truck to a vehicle that the customer had forgotten that he had already shipped.
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