Heavenlyhands

rob19851 (140) At home in Bakersfield | 1/23/2013 at 1:37 PM CST
Kentucky headed to Houston | 11/18/2012 at 1:03 PM CST
2 hours from drop off in rhode island | 11/13/2012 at 8:02 AM CST

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Company Snapshot*

Company:

Heavenlyhands

Entity type: Carrier

Business Type: Independent (with pickup truck/van)

Carrier Operation: Interstate

CDL#: Upon Request

Insurance: Released Value – $0.60/lb. for no charge

Tracking Options: uShip Status Updates with Location

Trailer Type: Other

Number of Trucks: 1

Number of Drivers: 1

Locations Served: US: Nationwide

Categories Served: Boats, Household Goods, Household Moves, Motorcycles, Pets & Livestock, Special Care, Vehicles

View Terms & Conditions

] I am not a Broker,I am the person who will be personally moving your items.Your things will not be off loaded and reloaded to someone else.It will just be me and my pickup with and enclosed trailer.Sometimes i bring a helper or hire one where ever im at.I pad wrap all furniture and all items are always pad locked in my trailer.I dont like to charge people extra money for items that they have that they didnt list,So please make sure your Inventory is correct! I HAVE "NO HIDDEN FEES" AS LONG AS THE INVENTORY YOU GIVE ME IS CORRECT,THEN YOU ONLY PAY WHAT I PUT IN THE BID..IF YOU START ADDING THINGS THAN I HAVE TO CHARGE.IF YOU GET RID OF A TABLE AND WANT TO ADD 20 BOXES IT DOESNT WORK LIKE THAT.PLEASE PEOPLE BE HONEST..GOD WILL BLESS YOU IN THE LONG RUN.I HAVE OVER 19 YEARS EXPERIENCE.I HAVE EVERYTHING A BIG COMPANY HAS.PADS,DOLLIES,ETC.YOU WILL BE GETTING A PROFESSIONAL MOVE.I provide basic liability insurance.

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Member Information

Member Since:	07/12/07
Feedback Score:	140
Positive Feedback:	99%
Star Rating:	5.0/5 based on 145 reviews
Excessive Cancellations:
uShip Sales Rank: #428 of 459,714 overall #5 in Antiques #22 in All Terrain Vehicles #34 in 2 BR Apt See all rankings

Feedback History

	Total	1 mo	6 mo	12 mo
Positive:	142	4	11	28
Neutral:	2	0	1	1
Negative:	1	0	0	0
Total Matches:	250	6	11	38
Cancellations:	21	0	1	1

Detailed Feedback

	Average Rating (last yr)
Communication	4.8/5
Care of Goods	4.9/5
Punctuality	4.8/5
Services as Described	4.9/5

Feedback Received (145)

Feedback Left (187)

Cancellations (21)

Rating:	Positive
Company:	Heavenlyhands
Left by:	Bing C.
On:	6/9/2013
For:	Antique Chinese Rosewood Di...

No Detailed Feedback Available

package arrived before expected, fast shipping and carefully packaged.

Rating:	Positive
Company:	Heavenlyhands
Left by:	Rabih S.
On:	6/8/2013
For:	Chippendale Sofa

Communication:
Care of Goods:
Punctuality:
Services as Described:

Rating:	Positive
Company:	Heavenlyhands
Left by:	Greg M.
On:	6/3/2013
For:	Danish Modern Teak CADO ROY...

Communication:
Care of Goods:
Punctuality:
Services as Described:

Rob's great! He was able to get some furniture I bought on eBay from Michigan to California in 4 days at a reasonable rate. Would definitely use him again!

Rating:	Positive
Company:	Heavenlyhands
Left by:	Bill M.
On:	5/24/2013
For:	5 Items for transport

Communication:
Care of Goods:
Punctuality:
Services as Described:

Best of the best. Would use again. And again.

Rating:	Positive
Company:	Heavenlyhands
Left by:	Richard S.
On:	3/2/2013
For:	3 Bedroom House/Basement items

Communication:
Care of Goods:
Punctuality:
Services as Described:

This man is fantastic, he went way above and beyond what he was hired to do. He not only did more than he was hired to do, he didn't charge a dime more than contracted, he certainly earned more and we didn't hesitate to pay him more than the deal was. Will use him again for next move, that is if we didn't scare him away the first time! Good Job Rob...sorry this took so long, I did this way back in January but I don't see it anywhere so I am posting again!!

Rating:	Positive
Company:	Heavenlyhands
Left by:	Eugene W.
On:	2/27/2013
For:	1 Bedroom Apartment, very l...

No Detailed Feedback Available

Rating:	Neutral
Company:	Heavenlyhands
Left by:	Heidi M.
On:	2/22/2013
For:	I need a ride from FL to NY..

Communication:
Care of Goods:
Punctuality:
Services as Described:

Rating:	Positive
Company:	Heavenlyhands
Left by:	Lia T.
On:	1/17/2013
For:	2 Items for transport

Communication:
Care of Goods:
Punctuality:
Services as Described:

Shipment communication was excellent! Super happy to have worked with Rob on this. I'll def. book again. Thank you!!

Rating:	Positive
Company:	Heavenlyhands
Left by:	Jason T.
On:	1/6/2013
For:	4 Bedroom House

Communication:
Care of Goods:
Punctuality:
Services as Described:

Robert did a great job of organizing the truck and moving our household across the country. He was easy to work with and took care to do the best job he could. I would strongly recommend him to anyone. In fact, we hope to have him move our sister later this year. After a bad experience with a previous mover, Robert was a pleasure to work with and is very trustworthy. Thank you Robert! Jason
Response from rob19851:
For people who are scared to pay in advance to for discount you can click on this job as well as some others and not be worried. Jason paid 7000 in advance after accepting bid. Well before his move date. I've been on Uship for since July 2007. So you have nothing to worry about. I am one of the most honest and reliable persons you will find

Rating:	Positive
Company:	Heavenlyhands
Left by:	Daphany P.
On:	12/23/2012
For:	2 Bedroom House

Communication:
Care of Goods:
Punctuality:
Services as Described:

Great service, Heavenly Hands Moving showed up on time and had the shipment delivered in the time promised. A very pleasant experience.

Rating:	Positive
Left for:	Bing C.
On:	6/8/2013
For:	Antique Chinese Rosewood Di...

Smooth transaction. Good guy to work for

Rating:	Positive
Left for:	Rabih S.
On:	6/8/2013
For:	Chippendale Sofa

Great guy to work for

Rating:	Positive
Left for:	Greg M.
On:	6/3/2013
For:	Danish Modern Teak CADO ROY...

Greg was a great guy to work for. Thanks for the tip

Rating:	Positive
Left for:	Michael A.
On:	6/2/2013
For:	2 Bedroom Apartment

Mike was a cool guy to work for

Rating:	Positive
Left for:	Bill M.
On:	5/24/2013
For:	5 Items for transport

Class act. I was caught in the "Ring of Fire" getting couple of pieces upstairs. But just like Johnny Cash. Bill took care of me at the end

Rating:	Cancellation
Left for:	Davidandjennie C.
On:	2/7/2013
For:	Storage locker

I am no longer able to accommodate this shipment

Rating:	Positive
Left for:	Jason T.
On:	1/5/2013
For:	4 Bedroom House

Jason and his family was wonderful people to help out with the move

Rating:	Positive
Left for:	Richard S.
On:	1/5/2013
For:	3 Bedroom House/Basement items

Two Great people to work for

Rating:	Positive
Left for:	Brendan E.
On:	11/22/2012
For:	3 Items for transport

Great guy to work for

Rating:	Positive
Left for:	John T.
On:	11/19/2012
For:	1 table game

Nice guy to work for

Rating:	Cancellation
Company:	Heavenlyhands
Left by:	Davidandjennie C.
On:	2/7/2013
For:	Storage locker

No Detailed Feedback Available

The Service Provider is not able to accommodate this shipment Robert was wonderful and very accomidating, however our shipment ended up being too heavy/big to be shipped in his trailer.
Response from rob19851:
They were told and told me weight was about 4500 pounds turned out to be at least triple that weight

Rating:	Cancellation
Company:	Heavenlyhands
Left by:	Rajiv V.
On:	5/15/2012
For:	2 Bedroom Apartment

No Detailed Feedback Available

The Service Provider is not able to accommodate this shipment There was a misunderstanding regarding inventory and hence we came to an agreement to cancel this deal. Thanks, Rajiv
Response from rob19851:
There was a lot more things not listed on inventory. Wouldnt have had the room

Rating:	Cancellation
Company:	Heavenlyhands
Left by:	Kelly G.
On:	1/25/2012
For:	Hutch

No Detailed Feedback Available

The Service Provider is not able to accommodate this shipment He is not coming to california after all, not quite sure what happened here.
Response from rob19851:
Plain and simple. I live in California. I don't know if lady mistook what I said but I was willing to do the job.

Rating:	Cancellation
Company:	Heavenlyhands
Left by:	Tom D.
On:	12/24/2011
For:	1950 mercury

No Detailed Feedback Available

The Service Provider is not able to accommodate this shipment Rob did try, he was sick and the car was longer than he had room.
Response from rob19851:
Cutomer told me the car was 12ft. Turned out to be 16.8. And didn't have room unless I repacked trailer and move part of load to other section of trailer

Rating:	Cancellation
Company:	Heavenlyhands
Left by:	Hope P.
On:	11/1/2011
For:	3 Bedroom House, small car

No Detailed Feedback Available

The Service Provider misrepresented themselves, their business or their services The transporter upon arriving to the pick up location announced that the shipment was too heavy and he was not qualified to handle the weight. In our correspondence no weight limit was ever mentioned.
Response from rob19851:
I move households. If anyone has a work shop let me know. Couldn't do the job. I thought it was household move. They had motorcycle. Boxes of nails lots of power tools big commercial wood lathe. Basically a whole work shop. I would have been over weight limit on truck and trailer. They were very nice people., wish I could have moved them.

Rating:	Cancellation
Company:	Heavenlyhands
Left by:	Shaun S.
On:	10/30/2011
For:	5 Items for transport

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved I have been having trouble getting in touch with the seller of the items that I wish to have shipped. The service provider has a very short time frame-- I am unable to provide enough information in order to complete this task.
Response from rob19851:
customer couldnt get in contact with seller

Rating:	Cancellation
Company:	Heavenlyhands
Left by:	Emily C.
On:	10/26/2011
For:	1 No packaging required

No Detailed Feedback Available

There was a change to the shipping price or terms that could not be resolved Rob is nice but I got cold feet about paying the total upfront. We need to cancel out. Renegotiation is possible. I may be paying more but not all upfront which is what he is asking for the price. I misunderstood.
Response from rob19851:
gave them a discounted price for paying in full and they accepted bid but i guess misunderstood terms..anyway please click on my name and check jobs ive done .over 80% pay up front for discounted price.if for any reason i cant do job i refund money in full..also if you check on one of my jobs from california to georgia you will see that customer paid 6400 in advance in full 2 months before move..i am the most trustworthy person you will find

Rating:	Cancellation
Company:	Heavenlyhands
Left by:	Tara M.
On:	10/4/2011
For:	5 Items for transport

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved Service provider has been very accomodating of my request to cancel.
Response from rob19851:
They couldn't move on dates we agreed on

Rating:	Cancellation
Company:	Heavenlyhands
Left by:	Amy P.
On:	10/2/2011
For:	7 Items for transport

No Detailed Feedback Available

There was a change to the shipping price or terms that could not be resolved Wrong payment method.
Response from rob19851:
they paid in wrong payment methond so we cancelled the bid and i put in another bid and i did the job for them

Rating:	Cancellation
Company:	Heavenlyhands
Left by:	Catherine F.
On:	8/12/2011
For:	Apartment Move boxes, bed, ...

No Detailed Feedback Available

A scheduling conflict arose that could not be resolved We could not find an agreed upon schedule for shipment. The service provider was very responsive and accommodating to our busy schedule.

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