uShip > The UPS Store 4988 > Freight Transport Services in Manassas, Virginia

mbe4988 (11)
is closed on Sunday | 10/25/2009 at 6:49 AM EST
is in Manassas, VA | 10/17/2009 at 8:06 PM EST
is at The UPS Store taking care of customers. | 7/3/2009 at 1:25 PM EST

Company Snapshot *

Company: The UPS Store 4988
Business Type: Freight Forwarder/Broker
Carrier Operation: Interstate, Intrastate Only (Non-Hazardous Material)

Payment Methods: Credit Card
Payment Accepted: At pickup
Additional Payment Terms: Credit card at time of pick-up.

Locations Served: US Regional, US Local, US National, Canada, International

View Terms & Conditions

Other Authority: UPS Company

Insurance: Full Value Protection – no additional charge up to $100.00

Categories Served: Household Goods, Household Moves, Special Care, Commercial Freight, Motorcycles, Heavy Equipment

My name is Hiram Andrades and I am the owner of a UPS Store in the Northern Virginia area (Washington, DC metro area). I have been in business since June 2006. On June 1, 2009, I will have been in business for three years. I love taking care of my customers and helping them with their shipping and packaging needs. My store front serves approximately 1200 customers a month. I provide personalized service and want to assist you with your shipping and freight needs. I enjoy taking care of my U-Ship customers. I specialize and prefer multiple individual parcels or boxes with a total weight of over 100 lbs. So don't you worry about a thing! We are The UPS Store 4988 providing "World Class Customer Service" to our customers. We will make sure that all of your shipping and freight needs are taken care of.

Pictures & Videos (3)

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Member Information

Member Since:8/30/2007
Feedback Score:11
Positive Feedback:82%

History	Total	6 mo.	12 mo.
Positive	14	1	2
Neutral	1	0	0
Negative	3	0	1
Matches	35	3	5
Cancellations	1	0	0

Detailed Feedback	Avg. Rating (last yr.)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed
Average	10 Ratings Needed

Feedback Received (19)

Feedback Left (35)

Rating:

Positive

Left by: auctioncause (7)

On: 6/9/2009

For: Wooden Bench - not heavy just

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Rating:

Positive

Left by: TimV (2)

On: 2/6/2009

For: Car fender needs shipped

No Detailed Feedback Available

Great shipper in every way!
Response from mbe4988:
Thank you TimV. I appreciate your business and your feedback. Thanks!

Rating:

Negative

Left by: tonitahall (-1)

On: 1/21/2009

For: Loads of clothes

No Detailed Feedback Available

This was the worse experience ever. Never provided a bill of lading, changed the price once we agreed although I needed more items shipped and lied about the payment I made to him. Headed for civil court!
Response from mbe4988:
Ms. Hall you are incorrect. The price changed because your shipping requirements changed. You originally had 425 pounds when we packaged everything, you had 1100 pounds. How you do not expect the price to change when I advised you of the freight price on 01/03/09 via email and you agreed is beyond me. I also indicated that I would pass through the packaging price. You refused to pay the balance after your shipment was enroute and put forth twisted arguments. You are a very dishonest person.

Rating:

Positive

Left by: ndngirl (1)

On: 11/13/2008

For: twenty one 18 gallon totes pac

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Everything arrived on time. some of the totes were damaged, but only two things were badly damaged inside.

Rating:

Positive

Left by: christopherthant (1)

On: 10/27/2008

For: 3 Baggages + 1 small scanner

Read Story

Communication:
Care Of Goods:
Punctuality:
Services As Described:

my shipment was bid by mbe4988 just before I was going to give up uShip after unsuccessful arrangement with another service provier who didn't show up. I am pleased with mb44988's service and would have to recommend others. they picked up and delivered, as they promised, at the right date.
Response from mbe4988:
Thank you for your feedback. I appreciate your comments. Thanks again, Hiram

Rating:

Positive

Left by: hacca75 (31

)

On: 8/21/2008

For: ship 3 boxes

Communication:
Care Of Goods:
Punctuality:
Services As Described:

a few small problem during pick up, but very easy to work with and was customers fault not his
Response from mbe4988:
Thanks for your feedback. If there is anything else that we can help you with, please let us know. Thanks, Hiram

Rating:

Negative

Left by: wcleary00 (-1)

On: 4/6/2008

For: 15 Large Hard Plastic Boxes

Communication:
Care Of Goods:
Punctuality:
Services As Described:

The handlers must have put the crates under a herd of elephants. Three were broken and missing things that had been packed in them, while ten came through without a scratch. Despite all the bubble wrap and peanuts... two must have been used to play football, as approximately 50% of the curios were smashed and broken beyond compare. The handlers must really work in a zoo. This is an experience with UPS that I would never , ever do again........ Sincerely, Bill Cleary
Response from mbe4988:
This is the first time that I am hearing that there was damage to your shipment via your feedback. You did not call us there was any damage. The contents of these plastic containers were clothes, junk and supplies, according to your listing. I apologize for the inconvenience. I can understand if you are not satisfied and there was damage to your shipment. Please contact me so that we can submit a damage claim to UPS on your behalf. Sincerely, Hiram Andrades

Rating:

Positive

Left by: maryspies (1)

On: 1/28/2008

For: Several boxes for moving! (sma

No Detailed Feedback Available

Hiram was extremely helpful throughout the entire process. Great communication. He made everything very simple. I would definitely use him again!
Response from mbe4988:
Thanks for your feedback! I really appreciate it.

Rating:

Positive

Left by: lollyp248 (1)

On: 12/19/2007

For: 8- 18 gallon plastic container

No Detailed Feedback Available

I was very pleased with my delivery service provided and the communication I received. There was one issue with a box arriving late but everything was taken care of in a timely matter and I received my box in no time at all. I would use this service again.
Response from mbe4988:
I apologize for the late delivery of the one box. I am happy that you were pleased with our overall service. Thanks for your feedback!

Rating:

Positive

Left by: slabash (1)

On: 11/4/2007

For: Wooden Chest

No Detailed Feedback Available

Hiram, Did a great job! Was patient with some delays I had coordinating pick-up, was in constant contact, and easy to work with. Strongly recommend working with Hiram. Thanks!
Response from mbe4988:
Thanks Steve! I appreciate the kind words and the fact you were happy with the service. Thanks again, Hiram

Rating: Positive Left for: avillin1 (1) On: 10/18/2009 For: 2 medium boxes
Rating: Positive Left for: ddmayes (1) On: 9/26/2009 For: Box of assorted items - ship t	good customer
Rating: Positive Left for: vjones8 (1) On: 7/19/2009 For: Ian's personal items	Good customer. No problems reported.
Rating: Positive Left for: auctioncause (7) On: 2/16/2009 For: Wooden Bench - not heavy just	Eric was very easy to work with and good customer. I would do business with him again. Thanks, Hiram
Rating: Positive Left for: TimV (2) On: 2/15/2009 For: Car fender needs shipped	Good customer. I would do business with him again. Thanks, Hiram
Rating: Negative Left for: tonitahall (-1) On: 2/2/2009 For: Loads of clothes	****WARNING VERY BAD CUSTOMER******** Customer failed to provide accurate information related to shipment. Customer refused to pay properly and customer refused to workout problems. What a nightmare!!!?? Her shipping needs kept changing and did not want to pay for additional services. I believe she is a con-artist. Watch out!!
Rating: Positive Left for: ndngirl (1) On: 11/12/2008 For: twenty one 18 gallon totes pac	Good customer. I would not hesitate to do business with her again. Thank you for your business.
Rating: Positive Left for: christopherthant (1) On: 11/1/2008 For: 3 Baggages + 1 small scanner Read Story	The customer was very good and paid promptly. I would definitely do business with this customer again. Thanks, Hiram
Rating: Positive Left for: hacca75 (31 ) On: 9/1/2008 For: ship 3 boxes	Good customer. I would do business with them again. Thanks, Hiram
Rating: Neutral Left for: dancerboy (0) On: 7/30/2008 For: 1 large package

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mbe4988 (11)

Company Snapshot *

Pictures & Videos (3)

Member Information

Feedback Received (19)

Feedback Left (35)

uShip Tracking