| 6/10/2008 | Service Provider | Negative
| rahshonda2004 (0) |
DO NOT DO BUSINESS WITH THIS COMPANY! I CALLED AND CALLED NO ONE RETURNS CALLS I HAD TO CALL THEM TO FIND OUT IF THEY WERE PICKING UP AND THEY DIDNT. THEY TOOK 498.00 FROM ME AND IT TOOK THEM A MONTH AND A HALF TO GIVE IT BACK THEY ARE ON A BLACK LIST DO NOT USE THEM THEY ARE A BROKER NOT A MOVER THEY WILL NOT DO AS THEY SAY DO NOT I REPEAT DO NOT USE THEM UNLESS YOU ARE LOOKING FOR A HEADACHE I HAD TO PAY AN ADDITIONAL 800.00 FOR MY ITEMS TO SIT FOR ANOTHER MONTH UNTIL I COULD FIND A MOVER
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Response from jumpingjim:
I no longer work fo that compnay.. I told you to go with me on my own and you would be fine but you insisted on using them anyways..I work asa self hauler now with 3 other employees ..Its much less headaches that way..I do apologize but you left me under no further control of your move
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| 5/28/2008 | Service Provider | Cancellation
| PMc321 (0) |
After communicating directly, I am not comfortable with this Service Provider.
Terms for down payment or having to get credit card number to reserve were not outlined in bid.
Old information in bid information. (phone number, email etc.)
Immediately after receiving bid, received invoice (4) from someone with no reflection as to who they were. No idea it was "winning bidder."
Looked up name of company and had been blacklisted on some information from consumers. Even the name of the person I spoke with was mentioned. Was explained that it was old information I fo
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Response from jumpingjim:
You cancelled for no reason..I mentioned we would not accept any money until pickup..Evidentally customer found better rate cause was very cheap
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| 5/26/2008 | Service Provider | Negative
| sechorst (0) |
they basically charged $750 to make a phone call to hire another company and charged us their rate which was $600 more. and on top of it "jason", our contact, changed his number the day our stuff was picked up. how conveniant!!
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Response from jumpingjim:
Jason did not change number Jason quit working for Us Vanlines of Texas because I simply did not approve of the way business was being ran..I am now beginning my own journey and I excel at customer service and the custoemr will always be treated fairly.However I am familar with your move and as far as what you paid you stil paid only exactly what the bid was for which was very cheap
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| 5/2/2008 | Shipper | Positive
| ALsuperstore (291 )  |
Nice person to work for indeed. Professional, courteous. Everything was great. Thank you very much. Alsuperstore.
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Response from jumpingjim:
Thanks..ditto
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| 5/1/2008 | Service Provider | Cancellation
| mls1953 (2) |
There was a change to the shipping price or terms that could not be resolved.
My furniture is all over-sized and very heavy dark wood. They are much heavier than normal and I can understand the bidder's increase in cost after seeing the actual photos. I have decided to just rent a truck and drive the load myself.
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Response from jumpingjim:
Thank you as we and Michael both agreed it should cost more once he showed me pictures of the items.No money accepted and both parties no harm no foul..
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| 10/26/2007 | Service Provider | Cancellation
| pduf55 (0) |
The Service Provider is not able to accommodate my shipment.
Move was scheduled for 10/23. On 10/22 after many phone calls and emails, shipper advised that their facility caught fire and trucks were destroyed, and unable to move me.
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Response from jumpingjim:
yes it is just unfortunate that uship allows cancellations to affect my feedback...especially when customers cancel and do not want to move anymore as well.In this case our offices suffered a tragedy and we could not move anyone.I have all sucessful moves on here besides haberhi in which she told us it was 3 bedroom and then tried to have us move a 5 bedroom and a 2 bedroom in which we still made accomodations..I cannot belive uship allows if a customer cancels on me to affect feedback.
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| 9/18/2007 | Service Provider | Negative
| haberhi (1) |
DO NOT HIRE THIS COMPANY to ship anything. I contacted for a Freightliner Truck. They never showed up on moving day. Never called. 5hrs late, they sent a UHAUL truck to move a 5 bedroom house plus a 2 bedroom house from NH to TX. They royally screwed us and have never even tried to make it right. Half of the stuff never fit in the small Uhaul and is still in NH. They took all our money, never completed the move and will not offer any compensation to us.
Dishonest + Unreliable!
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Response from jumpingjim:
PLEASE... OTHER CUSTOMERS PLEASE VIEW THIS LISTING AND REALIZE HOW MOVERS CAN BE DONE WRONG AS WELL. THE LISTING SHOWS A 3 BEDROOM WITH EVEN A PICTURE OF IT..NOT A 5 BEDROOM WITH A 2 BEDROOM AS WELL..YOU TRIED TO GET ONE OVER ON US. SAY WE DIDNT SHOW UP ON MOVING DAY BUT WE DID.WE MIGHT HAVE BEEN LATE BEING YOUR PLACE WAS DIFFICULT TO GET TO AND WE HAD TO GO THROUGH ONE WAY AND ONE WAY ONLY NOT WHAT WE ORIGINALLY HAD PLANNED.WE TOOK ALL THE MONEY.WE LOST MONEY.CUSTOMERS PLEASE VIEW THIS LISTING.
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| 9/12/2007 | Service Provider | Positive
| akontsas (1) |
grear job, came on time, del. same, movers great.was over charged by 185.00, had to pay 2/3 more than bid amount even though stated the amount of space my boxes took up.not too happy about that. but final price was on low end of estametes. $2500. got est of 2800-4000. over all happy with move not happy having hard time getting refund from over charge(fuel surcharge and $100 not deducted from uship deposit)
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| 9/5/2007 | Service Provider | Cancellation
| nukewife (1) |
The Service Provider is not able to accommodate my shipment.
in my listing it states that a 91 mazda is to be taking along with household goods upon contact this provider i was informend that his bid did not included the car. He was told previous that the bid must be for household goods and car.
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Response from jumpingjim:
I had mentioned to you car would be another $1500 Its right in the listing.How do think someone is moving this for that cheap w/car it is not going to happen? I can bid this job. My bid will be for household and can pickup on 31st or 1st.The car as well if needed will discuss if household bid is accepted. Car move will be .65 per mile (8/26/2007)
Response: the car must be included in the bid so please bid (8/26/2007)
My Response: I will rebid ..You are talking another $1500 on a separate t
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| 8/24/2007 | Service Provider | Positive
| bockflock (1) |
Arthur & Michael are fantastic ! We really got to know them well, we trusted them completely with our belongings. Everything got here safely and in good time. They are such hard workers. We truly felt so comfortable with them. We hope they got back home safely ! Minor issues came up, as with any move, but Arthur & Michael made up for all of that.
Thank you both for everything.
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Response from jumpingjim:
Thank you was my pleasure to have such a great customer
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