INITIAL LOGISTICS LLC.

  • initiallogistics (805805+ Positive Feedback)   is available for your shipping needs | 5/23/2011 at 10:34 PM CST
  • We are readjusting prices due to rising fuel cost- sorry for any inconvenience- please feel free to ask us any questions. Thanks | 3/12/2011 at 3:28 PM CST
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Company Snapshot*
Company: 

INITIAL LOGISTICS LLC.

Entity type: Broker
Business Type: Freight Forwarder/Broker
Carrier Operation: Interstate, Intrastate Only (Non-Hazardous Material)
Locations Served: US: Nationwide
Categories Served: Motorcycles, Vehicles
View Terms & Conditions
CDL#: Upon Request
MC#: 693971
Other Authority: Bonded- Pacific Financial Association Since 2009
Insurance: Full Value Protection – no additional charge up to $1,000,000.00
Tracking Options: Direct Contact with Driver at any time.
Trailer Type: Auto Carrier
Initial Logistics- is a Miami based Nationwide logistics and transport provider. We service the 48 States. Specializing in light cars and trucks- we can provide our personal touch to anything you may need transported. Cars, Trucks, Boats, Motorcycles, ATV/Golf Carts, Heavy Equipment, or anything else! We transport it all. Our trucks are located in the largest US metro areas. We can be there to pickup your vehicle no matter where it may be. We offer any and all customers our expert advice and award winning customer service. Feel free to contact us with questions about any of our bids. All bids are inclusive of comprehensive and collision insurance, door-to-door service, and all fees and taxes are included. We hope to work with you in the future. Thanks for considering our company for your moving needs.

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Member Information
Member Since: 11/03/09
Feedback Score: 805
Positive Feedback: 98%
Star Rating:
4.9/5
based on 875 reviews
Excessive Cancellations: 61
  • uShip Sales Rank: #5 of 448,877 overall
  • #2 in Cars & Light Trucks
  • #2 in Vehicles
  • #4 in Antique Vehicles
  • See all rankings
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive:
845
 26 125 304
  Neutral:
15
 2 10 4
  Negative:
15
 0 5 7
  Total Matches:
3341
 170 669 1651
  Cancellations:
396
 8 140 276
Detailed Feedback
Average Rating (last yr)
Communication
4.5/5
Care of Goods
4.7/5
Punctuality
4.6/5
Services as Described
4.7/5
Feedback Received (875)
Feedback Left (1503)
Cancellations (395)
Items: 1 - 10 of 875 Page: 1 2 3 4 5 6 Next > >>
Rating: Positive
Company: INITIAL LOGISTICS LLC.
Left by: Steven G.
On: 5/20/2013
For: 2009 Ford Edge
Communication:
Care of Goods:
Punctuality:
Services as Described:
Gotter Done as promised & on time!
Rating: Positive
Company: INITIAL LOGISTICS LLC.
Left by: Bob M.
On: 5/20/2013
For: 2007 Honda Odyssey
Communication:
Care of Goods:
Punctuality:
Services as Described:
Wow! What an incredible experience I had with Initial Logistics. I moved a Honda Odyssey filled with household items. Their price was extremely reasonable. They immediately contacted me and continuously updated me on the status of the driver and the date of the anticipated move. The driver they contracted was courteous and extremely careful with the van. Initial kept in contact the whole time and the shipment was unbelievably fast. Unbelievably great service & would recommend them highly!
Rating: Positive
Company: INITIAL LOGISTICS LLC.
Left by: David F.
On: 5/20/2013
For: 1974 Chevrolet Nova
No Detailed Feedback Available
Rating: Neutral
Company: INITIAL LOGISTICS LLC.
Left by: Andrew S.
On: 5/19/2013
For: 2013 Toyota Tundra 2WD Truc...
Communication:
Care of Goods:
Punctuality:
Services as Described:
There was very little communication at all. I had to call them and see when they were going to pick it up, which wasn't correct anyway. I was never told it was picked up, then I received a call at 9 pm from a representative that I couldn't understand (could barely speak English), asking if the vehicle could be dropped off in three hours, (midnight!). I refused to let that happen, they agreed to drop it off at 10 am the next day. He was lost, spoke little English, I finally received vehicle 11am.
Response from initiallogistics:
We will handle this with the contracted driver. This is not the way we do business and is a poor representation of our company. We apologize and we would like to offer the customer credit toward any future shipment with us.
Rating: Positive
Company: INITIAL LOGISTICS LLC.
Left by: Melvin C.
On: 5/17/2013
For: 2000 Jeep Cherokee
Communication:
Care of Goods:
Punctuality:
Services as Described:
Rating: Positive
Company: INITIAL LOGISTICS LLC.
Left by: Andy E.
On: 5/17/2013
For: 1930 chevy
Communication:
Care of Goods:
Punctuality:
Services as Described:
Great experience
Rating: Positive
Company: INITIAL LOGISTICS LLC.
Left by: Robert K.
On: 5/16/2013
For: Chevrolet Rat Rod Pickup
Communication:
Care of Goods:
Punctuality:
Services as Described:
Efficient and expedient delivery.
Rating: Positive
Company: INITIAL LOGISTICS LLC.
Left by: Larry W.
On: 5/16/2013
For: 1995 Ford Mustang
No Detailed Feedback Available Great job. I would certainly recommend.
Rating: Positive
Company: INITIAL LOGISTICS LLC.
Left by: Justin T.
On: 5/13/2013
For: 2011 Ford F-150
Communication:
Care of Goods:
Punctuality:
Services as Described:
Excellent service, communication was a bit lacking in the beginning but a few emails back and forth and I was well updated. Pristine shipping, very nice driver, SUPER fast! FYI Shipper does not do scheduling on weekends. Shipped from WA to GA in under 5 days, very happy! I would highly recommend this shipper to anyone.
Rating: Positive
Company: INITIAL LOGISTICS LLC.
Left by: Patrick B.
On: 5/11/2013
For: 2011 Audi A5
Communication:
Care of Goods:
Punctuality:
Services as Described:
Driver took noticeable care of vehicle and responded promptly when a the shipment would be late. Would do business again.
Items: 1 - 10 of 1,503 Page: 1 2 3 4 5 6 Next > >>
Rating: Cancellation
Left for: Charles G.
On: 5/17/2013
For: Ford Other 2 door
The customer no longer needed the item(s) shipped Customer booked this item with us twice by accident. We have this all straightened out. Sorry for the inconvenience.
Rating: Cancellation
Left for: Sergio A.
On: 5/17/2013
For: 2011 Audi A4
A scheduling conflict arose that could not be resolved
Rating: Cancellation
Left for: John R.
On: 5/16/2013
For: 1961 Ford Galaxy Starliner ...
A scheduling conflict arose that could not be resolved We lost a driver on this route and were unable to find a replacement. Please refund the customer with our apologies.
Rating: Cancellation
Left for: Ej D.
On: 5/15/2013
For: 2011 Audi S5
I am no longer able to accommodate this shipment
Rating: Cancellation
Left for: Chris P.
On: 5/15/2013
For: 2010 Subaru Legacy
The customer no longer needed the item(s) shipped We ran behind on this shipment. Customer requested that we expedite a different driver than the one we originally assigned due to the first having been delayed. We did so at our cost- then the shipper signed on and left us a negative comment without this vehicle having been picked up yet. We will cancel the driver who we expedited to pickup and allow this customer to work with someone else. Not sure why customer chose to leave a negative after we agreed only 8 hours ago to expedite at our cost,
Rating: Cancellation
Left for: Warren G.
On: 5/14/2013
For: 2002 Infiniti G20
I did not show up at agreed upon date and time
Rating: Cancellation
Left for: Austin E.
On: 5/12/2013
For: Ford Mustang Coupe
A scheduling conflict arose that could not be resolved
Rating: Cancellation
Left for: Michelle M.
On: 5/12/2013
For: 1999 Mercury Grand Marquis
A scheduling conflict arose that could not be resolved Driver had mechanical issues on this route. We do not have another driver on this route until next week. Please refund the customer with our apologies.
Rating: Cancellation
Left for: Craig O.
On: 5/11/2013
For: 2013 Audi Q7
I did not show up at agreed upon date and time
Rating: Cancellation
Left for: Jennifer B.
On: 5/10/2013
For: 2 vehicles for transport
A scheduling conflict arose that could not be resolved We were unable to complete this shipment. On 4/17 we called the auction to facilitate a pickup and we were told that these vehicles had already been moved. Please refund the customer the deposit with our apologies for being over on the pickup timing.
Items: 1 - 10 of 395 Page: 1 2 3 4 5 6 Next > >>
Rating: Cancellation
Company: INITIAL LOGISTICS LLC.
Left by: Charles G.
On: 5/17/2013
For: Ford Other 2 door
No Detailed Feedback Available I no longer needed the item(s) shipped
Rating: Cancellation
Company: INITIAL LOGISTICS LLC.
Left by: Sergio A.
On: 5/17/2013
For: 2011 Audi A4
No Detailed Feedback Available A scheduling conflict arose that could not be resolved I would no longer be in the location where my car was going to be shipped from.
Rating: Cancellation
Company: INITIAL LOGISTICS LLC.
Left by: John R.
On: 5/16/2013
For: 1961 Ford Galaxy Starliner ...
No Detailed Feedback Available A scheduling conflict arose that could not be resolved
Rating: Cancellation
Company: INITIAL LOGISTICS LLC.
Left by: Ej D.
On: 5/15/2013
For: 2011 Audi S5
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment I set up a three day range one month in advance with initial logistics and then three day range came and went with no communication from the driver of the truck whatsoever. On the fourth day they still could not pick up my car so I left my house in Miami (mind you I had flew there just to ship the car) and returned to my house in LA for work.
Rating: Cancellation
Company: INITIAL LOGISTICS LLC.
Left by: Chris P.
On: 5/15/2013
For: 2010 Subaru Legacy
No Detailed Feedback Available I no longer needed the item(s) shipped If service provider truly has a driver expedited and is positive That the car will be picked up TODAY than i will accept their driver. If not than i draw the line today, i cannot wait 14 days for pickup And i can move on. Please email Service Provider and ask if it Can happen, Thankyou.
Rating: Cancellation
Company: INITIAL LOGISTICS LLC.
Left by: Warren G.
On: 5/14/2013
For: 2002 Infiniti G20
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time The car was tyo be picked up 5/1.After numerous excuses on his part I cancelled him on 5/10. contacted discover to stop payment and made arrangements with another shipper that picked up the car the same day.I no longer need your services,that I paid for, and never recieved.I do not want a credit! Refund my money!You already cost me time and the expense of renting a car!!!N
Response from initiallogistics:
We had a driver fall behind, and could not get this done by the time the customer needed it done. Customer canceled to work with another shipper.
Rating: Cancellation
Company: INITIAL LOGISTICS LLC.
Left by: Austin E.
On: 5/12/2013
For: Ford Mustang Coupe
No Detailed Feedback Available A scheduling conflict arose that could not be resolved The item was not picked up in time and costs too much money.
Response from initiallogistics:
Item was not picked up in time because it was listed as a running vehicle, and it does not run. IT involves greater cost, as it was listed as a running vehicle and it is not a running vehicle. This is very simple- be sure of the condition of your vehicle, and this can be avoided.
Rating: Cancellation
Company: INITIAL LOGISTICS LLC.
Left by: Michelle M.
On: 5/12/2013
For: 1999 Mercury Grand Marquis
No Detailed Feedback Available A scheduling conflict arose that could not be resolved
Rating: Cancellation
Company: INITIAL LOGISTICS LLC.
Left by: Craig O.
On: 5/11/2013
For: 2013 Audi Q7
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time The Service Provider was unable to get a driver to transport my truck. We had agreed that the pick up would take place by the 9th of April on the 23rd of April, they still had not picked up the truck. We agreed they could not fulfill my order, and agreed that it would need to be cancelled. Please process a credit for my payment.
Response from initiallogistics:
We were unable to schedule this for pickup due to unforeseen delays from a late season storm.
Rating: Cancellation
Company: INITIAL LOGISTICS LLC.
Left by: Jennifer B.
On: 5/10/2013
For: 2 vehicles for transport
No Detailed Feedback Available The Service Provider misrepresented themselves, their business or their services I don't believe that a phone call was made to the auction at all. I called today and gave them the vin #'s and they did verify that they had not been picked up. I have sent numerous emails trying to get status reports as to when to expect the vehicles and was given the run around. No one contacted me at any time to relay the information. The vehicles have been sitting there for a month. TOTALLY UNPROFESSIONAL!!!!!!!!!!!!!!!
Response from initiallogistics:
When an auction reports that vehicles have been picked up, we do not pursue an order any further. We apologize to the customer if the auction was in eroor, but that is what we were told.
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