FRANK POPERNIK

fpopernik (165165+ Positive Feedback)
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Company Snapshot*
Company: 

FRANK POPERNIK

Entity type: Carrier
Business Type: Local/Regional Moving Company
Carrier Operation: Interstate
CDL#: Not driving a truck
Other Authority: FMCSA MC# 749456 No DOT# since gross weight is under 10,000 Lbs.
Insurance: Combined cargo load value up to $25,000 Liability Coverage $1,000,000
View Terms & Conditions
Number of Trucks: 1
Number of Drivers: 2
Locations Served: US Local, US: Nationwide
Categories Served: Household Goods, Special Care
I never overload or create a precidence for potential damage. I have a fully enclosed hitch trailer pulled by an SUV and load everything from ground level. I am very detailed about item conditions and will use an interchange of photos to protect myself and the buyer. All services are White Glove. Items are FULLY blanketed and stretch wrapped for protection. All my routes are long distance. You would be part of a multiple destination route that requires you to understand you are not getting exclusive service. If there is a delay with one part of that route, all estimated times of arrival in that route will change. You must let the pickup or drop off locations know their new eta's will not always be formidable if they are bound by their own schedule. Though I normally hit eta's within a 1 hour window, you must have flexibility for a secondary window. Ideally road conditions would always be perfect. Unfortunately not always. Thank you for your inquiry and understanding.
Member Information
Member Since: 09/22/10
Feedback Score: 165
Positive Feedback: 100%
Star Rating:
5.0/5
based on 170 reviews
  • uShip Sales Rank: #3730 of 450,065 overall
  • #64 in Pianos
  • #269 in Special Care Items
  • See all rankings
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive:
168
 0 3 21
  Neutral:
2
 0 1 0
  Negative:
0
 0 0 0
  Total Matches:
258
 0 4 29
  Cancellations:
28
 0 0 2
Detailed Feedback
Average Rating (last yr)
Communication
4.7/5
Care of Goods
5.0/5
Punctuality
4.7/5
Services as Described
4.9/5
Feedback Received (170)
Feedback Left (252)
Cancellations (28)
Items: 71 - 80 of 170 Page: << < Prev 3 4 5 6 7 8 9 10 11 12 13 Next > >>
Rating: Positive
Company: FRANK POPERNIK
Left by: ayman0427 (1515+ Positive Feedback)
On: 11/21/2011
For: Konica 7020 Copier
Communication:
Care of Goods:
Punctuality:
Services as Described:
A++++ copier was delivered on time very smooth transaction,best service, thanks frank.
Rating: Positive
Company: FRANK POPERNIK
Left by: Barb H.
On: 11/14/2011
For: Ship Piano to Manassas
Communication:
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Services as Described:
Frank did a great job in shipping our piano. I recommend him for others.
Rating: Positive
Company: FRANK POPERNIK
Left by: Susan K.
On: 11/11/2011
For: 4 Items for transport
Communication:
Care of Goods:
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Services as Described:
Frank did a great job in carefully wrapping our shipment. It arrived in great condition. And he was both professional and courteous.
Rating: Positive
Company: FRANK POPERNIK
Left by: Craig K.
On: 11/10/2011
For: Maytag wringer washer
Communication:
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Services as Described:
Look forward to dealing with again. Great experience. Great service!
Rating: Positive
Company: FRANK POPERNIK
Left by: Elaine W.
On: 11/10/2011
For: Metal King Headboard with f...
Communication:
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Great Provider. Even after the transport, he kindly set up my box set up. Very highly recommended. Provider like him are rare.
Rating: Positive
Company: FRANK POPERNIK
Left by: Jill H.
On: 11/9/2011
For: coffee table
No Detailed Feedback Available Frank was very pleasant to deal with, and efficient with the delivery and installation of our furniture. We would use him the next time we need help moving.
Rating: Positive
Company: FRANK POPERNIK
Left by: Pierre D.
On: 11/8/2011
For: HOFFMANN STYLE KUBUS CHAIR ...
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Frank is a civilized American. He is well organized and his integrity quite obvious to recognize. He is recommended highly. I would gladly do business again with him in the future.
Rating: Neutral
Company: FRANK POPERNIK
Left by: Katherine R.
On: 11/8/2011
For: Antique Secretary Desk
Communication:
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The Pros: Frank was courteous and offered an excellent price to very carefully and thoughtfully move my furniture. The Cons: Communication was not good. No clear time/date was set for this move until long after the bid was placed. And still he arrived nearly two hours later than planned.
Response from fpopernik:
Wow. As I told everyone on this route I can not give eta's while other bids needed for the route are still coming in. THAT WAS MADE CLEAR. The days posted to this bid which Katherine accepted were kept as agreed and she did not even bother to make herself available. She said I was late???FedEx and UPS won't even give arrival times. What kind of service were you hoping to match???
Rating: Positive
Company: FRANK POPERNIK
Left by: Bente K.
On: 11/6/2011
For: Antique Quarter Sawn Oak Em...
Communication:
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Services as Described:
Great guys; they wrapped the piece up beautifully and got it here in perfect condition and in the time-frame suggested. A+ overall.
Rating: Positive
Company: FRANK POPERNIK
Left by: Kristin F.
On: 11/6/2011
For: Mom's piano
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We had a great experience with Frank Popernik. Everything went as planned, and our piano arrived safely.
Items: 71 - 80 of 252 Page: << < Prev 3 4 5 6 7 8 9 10 11 12 13 Next > >>
Rating: Positive
Left for: Scott S.
On: 2/14/2012
For: Story & Clark Baby Grand P...
It was nice to work with Scott. He had all the information for the pickup and delivery placed immediately on the contact page. He gave me all the pathway information for the piano install and it made us prepared for his move. He was very pleasant in his home and helped us when needed. I would like to work with him again in the future. Thanks again for the opportunity.
Rating: Positive
Left for: Yue L.
On: 1/28/2012
For: 1 Bedroom Apartment
Yue was great to work with. From the time he accepted the bid he made sure all the information for the shipment was in place. He stayed in contact during the whole process. I would like to work with him again in the future. Thanks again Yue.
Rating: Positive
Left for: Jenny A.
On: 1/23/2012
For: 3 Items for transport
Jenny was great to work with. She had all the contact information in place from the time she accepted the bid. She was also very flexible for the delivery schedule. Jenny was very pleasant and offered to help when the delivery arrived. I would like to work with her again in the future. Thanks again for the opportunity Jenny.
Rating: Positive
Left for: Donna F.
On: 1/23/2012
For: onalaska yamaha
It was nice to work with Donna. All the information for both the pickup and the drop off was in place from the time the bid was accepted. She was very flexible for the delivery and was also very pleasant during the entire shipment. I would like to work with her again in the future. Thank you again for the opportunity.
Rating: Positive
Left for: Susan S.
On: 1/23/2012
For: Rocking Chair
Susan was nice to work with. She was very flexible with the delivery of this item which was going to a less travelled destination. She made sure I had all the pickup and delivery information. I would like to work with her again in the future. Thanks again for the opportunity Susan.
Rating: Positive
Left for: Karl Z.
On: 1/23/2012
For: Grotrian Steinweg Baby Gran...
Karl was great to work with. He was well organized and made sure the pickup and delivery information was in place from the start. He was flexible with deliveries and was very pleasant the entire time. I would like to work with Karl again in the future. Thank you again for the opportunity Karl.
Rating: Positive
Left for: Patt T.
On: 1/23/2012
For: 1 Bedroom Apartment
Patt was great to work with. She was very well organized from the start. All the information for the pickup and delivery was loaded into the contacts page from the start. She was very flexible with delivery and offered to help in any way possible. She paid immediately and tipped well for a fine job.I would like to work with her again in the future. Thanks again for the opportunity.
Rating: Cancellation
Left for: Alanna C.
On: 1/13/2012
For: My piano
A scheduling conflict arose that could not be resolved I certainly can put the delivery of the piano on another route in the future if they can not move it next weekend. I am flexible. I usually make 2-3 routes a month through that area. Think about it. If not I do accept the cancellation. Be well.
Rating: Positive
Left for: Pam H.
On: 1/8/2012
For: 1900's French Painted Cane ...
Pam was the nicest lady to do business with. From the start she had all the information in place to make this move. She was very flexible with the delivery dates and was very welcoming in her home. I would like to do something more for her in the future. Thanks again Pam.
Rating: Positive
Left for: Diane c M.
On: 1/8/2012
For: Beppy's Baby Grand
Diane is the most patient and pleasant lady you could do business with. She made sure all the information for this shipment was in place from the very start. She was flexible with delivery dates and was very welcoming in her home. We needed a contact for a broken leaf spring and her husband went out of his way to find a friend who was the best mechanic for our disposition. It was Sunday and he had us on our way beyond our expectation. I would like to do something more in the future. Thanks again
Items: 1 - 10 of 28 Page: 1 2 3 Next > >>
Rating: Cancellation
Company: FRANK POPERNIK
Left by: Bob K.
On: 8/14/2012
For: Vtg RARE Electro-Voice Patr...
No Detailed Feedback Available A scheduling conflict arose that could not be resolved Shipper schedule changed and cannot pick up item in time for me.
Rating: Cancellation
Company: FRANK POPERNIK
Left by: Kyle G.
On: 8/7/2012
For: Grandma's Upright Piano
No Detailed Feedback Available There was a change to the shipping price or terms that could not be resolved I already accepted another bid and I expect a 100% full re-fund. I listed once and accepted the orginial bid - than contacted the shipper many times over weeks and got no response. Had to cancel that shipment and re-listed the bid once (maybe your system did an automatic 2nd bid or something, but I had no intention of listing the bid twice). Please provide the full 100% re-fund to me for this second bid immediately. I will not accept this 10% credit garbage. I accepted the first time even
Rating: Cancellation
Company: FRANK POPERNIK
Left by: Mary B.
On: 5/6/2012
For: 2008 Sym Fiddle II 50
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment After elapsed period of time, this shipper was unable to accommodate this shipment.
Rating: Cancellation
Company: FRANK POPERNIK
Left by: Viral A.
On: 4/30/2012
For: Home Gym
No Detailed Feedback Available A scheduling conflict arose that could not be resolved Shipment needed to be completed by April 7, but due to scheduling conflict, the shipper was not available until the following week.
Rating: Cancellation
Company: FRANK POPERNIK
Left by: Chris C.
On: 4/13/2012
For: Studio
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time The shipper stated the 14th of April as the move date during our conversation - AND in the bid acceptance. He arrived at my home today and emailed/texted/called me from our home at 10:30am. There was NO previous communication indicating the date and time had changed. During our phone conversation, he explained that the more lucrative moves on his route had other needs, and therefore, altered when he would be in our area. He admitted that he should have contacted me in advance, but stated tha
Rating: Cancellation
Company: FRANK POPERNIK
Left by: Carli D.
On: 3/8/2012
For: Mattress
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment Shipper notified me that he was canceling the route 2 days before shipment was to be picked up. Cancellation was due to financial reasons. I chose this particular shipper due to his price that I could afford. I am now stuck leaving my mattress OR renting my own truck (which is significantly more than I can afford). I do not live in the city where this shipment was being picked up, and I made special arrangements to be there for pick up. This was the last day I could move out of my house, and p
Rating: Cancellation
Company: FRANK POPERNIK
Left by: Alanna C.
On: 1/13/2012
For: My piano
No Detailed Feedback Available A scheduling conflict arose that could not be resolved I am moving this piano from its current owners house to mine. The current owner has just unexpectedly had to go out of town for an unspecified amount of time. Therefore they will not be home on or around the shipping date to let the carrier in. I have no way to get into their house to access the piano. So i don't think there's anyway I'll be able to complete this transaction at this time. I'm sorry for any inconvenience this may cause.
Rating: Cancellation
Company: FRANK POPERNIK
Left by: Frank M.
On: 11/30/2011
For: Martin Upright Piano
No Detailed Feedback Available I no longer need my item(s) shipped Seller of Piano to be shipped changed their mind
Rating: Cancellation
Company: FRANK POPERNIK
Left by: Chuck M.
On: 11/9/2011
For: UNUSUAL 1900s RUSTIC OAK NA...
No Detailed Feedback Available A scheduling conflict arose that could not be resolved The schedule of the pick up in the drivers route couldn't be resolved. I request a credit so I can get another company to make the delivery.
Rating: Cancellation
Company: FRANK POPERNIK
Left by: Ann F.
On: 8/8/2011
For: Hot Tub
No Detailed Feedback Available I no longer need my item(s) shipped After speaking to the shipper, we have decided to move the item ourselves. There is no way to get a trailer into either yard (pick-up or delivery) so we will have to move it out of the yard to load on shipper's trailer - might as well move it all the way at that point.
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