| 5/5/2008 | Service Provider | Cancellation
| geekgeek (0) |
After communicating directly, I am not comfortable with this Service Provider.
The Service Provider would not fax me the garage policy for insurance coverage. I have asked the service provider to provide me a written contract as well as a copy of his insurance policy. I am just following UShip tips. Unfortunately I can't verify the service provider's coverage. Therefore, I don't feel comfortable continuing and as the service provider suggested, I am cancelling the match.
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Response from federaltowingltd:
After several emails back and forth with this shipper we suggested that this shipper might be better off using a different service provider. We are glad to accept your cancellation. We wish you all the best finding a service provider that is more suited to your needs.
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| 5/1/2008 | Shipper | Positive
| AHC1 (81 ) |
It was a pleasure doing business with the shipper!Thanks
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| 4/4/2008 | Service Provider | Positive
| paulrham (0) |
I have given Federal Towing a positive rating. There where problems however as Matt said in a email to me "In our business accidents happen ... how you deal with them is how you become judged".
There was a small problem, Matt took care of it. I would use his firm agian.
Sincerely Paul
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Response from federaltowingltd:
Great shipper ... super fast payment ... very understanding over a problem that arose with his car. Thanks for using Federal hope to see you again next time!
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| 4/2/2008 | Service Provider | Positive
| andreas77 (0) |
Very good experience overall. On time, great driver and very effecient GPS tracking system. I recieved updates frequently of where the car was.They are the best guys for high end cars with their enclosed trailer. My NEW BMW M3 still was in showroom condition. Will use them again!!
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Response from federaltowingltd:
Great shipper, very good communication, AAA+ Enjoy the new M3 Cab
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| 3/22/2008 | Service Provider | Positive
| shabbrar (1) |
Although this shipper was not the lowest bidder, I accepted his bid based on positive feedbacks. Everything went OK except for time line for pick up and delivery . In fairness Matt made it up by reducing his bid.
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| 3/21/2008 | Shipper | Cancellation
| JInR (16 ) |
Customer could not reach me in a reasonable period of time.
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| 3/20/2008 | Service Provider | Positive
| gdiotte (1) |
These guys are awesome and down to earth people. Will recommend Federal Towing to everyone. Will do buisness with them again someday.
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| 3/3/2008 | Service Provider | Positive
| sbstransport (11) |
Shipper had great communication and pick up and delivery were on time. Good equipment as well as positive attitude. I will request a bid from them in the future. Thx
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| 2/20/2008 | Service Provider | Positive
| BajaBoys (1) |
Top rate carrier with new equipment. They took care of my car as if it was their own. The coolest enclosed carrier I have ever seen. Communication was amazing I knew where my car was at all times with their GPS location reports. I would highly recommend Matt and the gang at Federal Towing!!!
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| 10/22/2007 | Service Provider | Positive
| FriscoWahine (1) |
Federal Towing was very accomodating and honest about their service. There was an unforeseen circumstance, but they addressed it quickly, honestly, and honorably.
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