MANTRUK

  • ernjun (454454+ Positive Feedback) TerraPass Certified Provider uShip Tracking: Status Updates with Location   WORKING ON BETTER PERFORMANCE AND LESS CANCELLATIONS-EXPANDING THE BUSINESS TO BETTER ACCOMODATE CUSTOMERS IN A TIMELY FASHION | 9/26/2010 at 12:37 AM CST
  • working on more business and expansion | 9/16/2010 at 7:47 PM CST
  • WORKING ON BETTER SERVICE AND IMPROVING PERFORMANCE | 6/12/2010 at 8:39 AM CST
Read Feedback
Report a Violation
Company Snapshot*
Company: 

MANTRUK

Entity type: Carrier
Business Type: Local/Regional Moving Company
Carrier Operation: Interstate, Intrastate Only (Non-Hazardous Material)
CDL#: Upon Request
DOT#: 1915301
MC#: 726862
Insurance: Released Value – $0.60/lb. for no charge; Full Value Protection – additional charge; Full Value Protection – no additional charge up to $10,000.00; MOTOR CARGO 10,000 ACCIDENT AND BASIC LIABILITY 300,000
Tracking Options: uShip Status Updates with Location
Number of Trucks: 2
Number of Drivers: 2
Locations Served: US: Nationwide, Canada: Nationwide, International: Worldwide
Categories Served: Household Goods
View Terms & Conditions
I am a small moving company. I can do moves involving loads of 20,000 pounds or less (about 1 to 5 rooms of furniture). We can move just about anything to just about anywhere, and can handle everything from pianos, fine art, crystal and antiques to electronics and computers with the gentle touch they require. I move local and long distance. I specialize in 1 bedroom efficiency, household goods, or anything that needs to be delivered from retail, residences, warehouses and etc. I use any size truck and any size enclosed trailer. I have pads, blankets, dollies and tie downs. I do a lot for Ebay, Craigslist , and sevral others, I have insurance thru a company called insurcargo, and P.A.F Insurance services.Very reasonable and affordable rates.

Click to zoom

 Previous | Next 
Member Information
Member Since: 10/12/06
Feedback Score: 454
Positive Feedback: 95%
Star Rating:
4.8/5
based on 537 reviews
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive:
495
 0 3 3
  Neutral:
18
 0 0 0
  Negative:
24
 0 0 0
  Total Matches:
1039
 0 0 0
  Cancellations:
181
 0 0 0
Detailed Feedback
Average Rating (last yr)
Communication
10 Ratings Needed
Care of Goods
10 Ratings Needed
Punctuality
10 Ratings Needed
Services as Described
10 Ratings Needed
Feedback Received (537)
Feedback Left (1001)
Cancellations (180)
Items: 1 - 10 of 537 Page: 1 2 3 4 5 6 Next > >>
Rating: Positive
Company: MANTRUK
Left by: Jay O.
On: 2/22/2013
For: 17 Pallets (48" x 40")
No Detailed Feedback Available Honest guy, we had big problems with warehouse. But ernjun stepped up and did the right thing and took care of all the paperwork and problems.
Rating: Positive
Company: MANTRUK
Left by: James B.
On: 1/24/2013
For: 2000 Suzuki GSX-R 1300 Haya...
Communication:
Care of Goods:
Punctuality:
Services as Described:
He did exactly what he promised. Great price and the bike went in an enclosed trailer from Upstate, NY to Metro-Atlanta, GA and at a fraction of what other's wanted to charge.
Rating: Positive
Company: MANTRUK
Left by: Sun K.
On: 1/23/2013
For: 6 sewing machines and acces...
Communication:
Care of Goods:
Punctuality:
Services as Described:
very good
Rating: Positive
Company: MANTRUK
Left by: David S.
On: 5/8/2012
For: Tractor part on pallet
No Detailed Feedback Available
Rating: Negative
Company: MANTRUK
Left by: Raymond H.
On: 2/4/2012
For: 1 Pallet (1400mm x 800mm Std)
Communication:
Care of Goods:
Punctuality:
Services as Described:
shipper was paid in full and never picked up or shipped the item
Rating: Positive
Company: MANTRUK
Left by: Alex T.
On: 1/16/2012
For: Allen ADC 3500 Electric Org...
No Detailed Feedback Available
Rating: Positive
Company: MANTRUK
Left by: Keith W.
On: 12/15/2011
For: 2-3 pallets (9 x 55 gal dru...
Communication:
Care of Goods:
Punctuality:
Services as Described:
Very helpful and accomodating. Sorry my feedback took so long. Great job.
Rating: Positive
Company: MANTRUK
Left by: Doug D.
On: 10/28/2011
For: (4) Skids - Automotive Cast...
No Detailed Feedback Available
Rating: Positive
Company: MANTRUK
Left by: Ilse T.
On: 5/7/2011
For: 8 Pallets (48" x 40")
Communication:
Care of Goods:
Punctuality:
Services as Described:
Everything went smoothly. Thank you.
Response from ernjun:
THANKS
Rating: Positive
Company: MANTRUK
Left by: Michelle P.
On: 5/6/2011
For: Sideboard
Communication:
Care of Goods:
Punctuality:
Services as Described:
Good service
Response from ernjun:
THANKS
Items: 1 - 10 of 1,001 Page: 1 2 3 4 5 6 Next > >>
Rating: Cancellation
Left for: Jason P.
On: 2/1/2013
For: olds engine
I am no longer able to accommodate this shipment
Rating: Cancellation
Left for: GustafsonTrailers (3333+ Positive Feedback) uShip Tracking: Status Updates with Location
On: 4/12/2011
For: Trailer-New
I did not show up at agreed upon date and time
Rating: Cancellation
Left for: Mike D.
On: 2/21/2011
For: 3 seat reclining theater so...
I did not show up at agreed upon date and time I WILL STILL PICK UP IN NEXT FEW DAYS-WILL SHIP FOR A BETTER PRICE ON MANTRUK
Rating: Cancellation
Left for: Dan P.
On: 2/17/2011
For: 16' box trailer
I am no longer able to accommodate this shipment
Rating: Cancellation
Left for: Yegor K.
On: 2/14/2011
For: ATV Polaris RZR 800 to NJ
I did not show up at agreed upon date and time I HAVE SPOKEN WITH THE PICK UP PERSON AND WILL PICK UP IN WEDNESDAY WITH A DELIVERY DATE OF FEB 18, 2011 ERNJUN
Rating: Cancellation
Left for: Joel L.
On: 2/13/2011
For: 2 Items for transport
A scheduling conflict arose that could not be resolved
Rating: Cancellation
Left for: Piedmont P.
On: 2/10/2011
For: ANTIQUE ACCORDION SHIPPED F...
I am no longer able to accommodate this shipment
Rating: Cancellation
Left for: Ed G.
On: 2/8/2011
For: 2 Items for transport
Customer cancelled after communicating directly – did not feel comfortable moving forward I UNDERSTAND YOUR COENCERN AND WANT TO EARN YOUR BUSINESS AND SAVE YOUR BUSINESS-I WILL PUCHASE 36 HOUR INSURANCE WITH PAF AND SEND YOU A CERTIFICATE OF INSURANCE TO HAVE IN YOUR POSSESION THE DAY OR BEFORE I PICK UP-I AS OWNER WILL PICK UP MY SELF., I AM TRYING TO RESOLVE ALL ISSUE AND MAKE GOOD FAITH-I WILL SEND YOU INSURANCE INFO AND PICK THE ITEMS UP MY SELF BY NEXT WEEKEND/I WILL CALL YOU I WILL EVEN GIVE YOU A BETTER BREAK ON PRICE-ALL I ASK GIVE ME A CHANCE AND I WILL TAKE CARE OF YOU.
Rating: Positive
Left for: Marie D.
On: 2/2/2011
For: 6 boxes for transport
GOOD COMMUNICATION AND WELL PREPARED AAA++ ERNJUN
Rating: Positive
Left for: Toni S.
On: 2/2/2011
For: 3 large boxes
GOOD COMMUNICATION AND WELL PREPARED
Items: 1 - 10 of 180 Page: 1 2 3 4 5 6 Next > >>
Rating: Cancellation
Company: MANTRUK
Left by: Jason P.
On: 2/1/2013
For: olds engine
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment shipper failed to ship my item and has not refunded
Rating: Cancellation
Company: MANTRUK
Left by: GustafsonTrailers (3333+ Positive Feedback) uShip Tracking: Status Updates with Location
On: 4/12/2011
For: Trailer-New
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time I have given this guy three different chances to pick up this trailer... he always makes up excuses why he cant do it... now he is banned from uship.. sooo... please do not mark another cancellation on my account... I tried sooo hard and gave this guy soooooooooooooo many chances... it has been 6 months... I am not waiting anymore>>> Thanks Chris (GustafsonTrailers) 612-919-5725
Response from ernjun:
THANKS
Rating: Cancellation
Company: MANTRUK
Left by: Mike D.
On: 2/21/2011
For: 3 seat reclining theater so...
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time Shipper was unable to make shipment and didnt notify that there would be a problem untill the day of shipping at 11am. At that time his accomodation was that he could do it in a week. My customer is just going to rent a truck and pick it up himself. It made my company look really bad.
Response from ernjun:
YOU GUYS ARE WORKING TOO FAST AND NEED BETTER TIMELINES AND COMMITMENTS
Rating: Cancellation
Company: MANTRUK
Left by: Dan P.
On: 2/17/2011
For: 16' box trailer
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment It is a aproaching one month since I booked this and this provider continues to run into problems accomodating my shipment. time has run out and I will find a different solution.
Response from ernjun:
THANKS
Rating: Cancellation
Company: MANTRUK
Left by: Yegor K.
On: 2/14/2011
For: ATV Polaris RZR 800 to NJ
No Detailed Feedback Available The Service Provider did not show up at agreed upon date and time I told that I need the unit to be picked up on Monday or Tuesday.They can't.The provider has problems.I have no time to wait.The time is MATTER to me.I'm sorry.I need to speed up my shipment.Please cancel this booking.
Rating: Cancellation
Company: MANTRUK
Left by: Joel L.
On: 2/13/2011
For: 2 Items for transport
No Detailed Feedback Available A scheduling conflict arose that could not be resolved Original dates could not be met. Csn't reach agreement on a reschedule.
Rating: Cancellation
Company: MANTRUK
Left by: Piedmont P.
On: 2/10/2011
For: ANTIQUE ACCORDION SHIPPED F...
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment The service provider has been suspended from Uship, we do not wish to use thier services.
Response from ernjun:
THANKS THINGS HAPPEM BUT I UNDERSTAND
Rating: Cancellation
Company: MANTRUK
Left by: Ed G.
On: 2/8/2011
For: 2 Items for transport
No Detailed Feedback Available After communicating directly, I am not comfortable with this Service Provider Via email I asked Earnest at Mantruk to provide proof of insurance. He said he would have his subcontractor send it, which they didn't. Then I found a website which claims this company is a scam http://mantruc.pissedconsumer.com/ernjun-mantruk-ernest-keith-uship-scammer-20100913198296.html and asked Earnest what it is about. He claimed stated "Somebody got pissed last year with a freight shipment. It was a lawyer but we resolved it. That was before I got my dot and insurance activated I am in th
Response from ernjun:
THANKS
Rating: Cancellation
Company: MANTRUK
Left by: Mark W.
On: 1/31/2011
For: Kelly shipment
No Detailed Feedback Available A scheduling conflict arose that could not be resolved Shipment booked 1-05-2011.Shipper said he "hired"some new guys and after several attempts to get item picked up,I got a call from a different shipper that said they were a contracter for original shipper.They said they would pick up Friday 1-21-2011,well past the 10 day period,or at the latest Saturday morning.Saturday at 3:00 pm said they were one hour away.At 4:30 dispatcher could not reach the driver.I told her we closed at 6:00.Finally got call from driver at 6:20 to say he would still be lo
Response from ernjun:
we have had all this crazy weather in all directions I can still pick it up-I see you have it listed over 3 weeks now
Rating: Cancellation
Company: MANTRUK
Left by: Hitesh S.
On: 1/21/2011
For: Palletized Load Pickup from...
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment This Provider is a total FRAUD. The description provided complete details of the shipments. He made 3 bids. He was going to pick up on Mon. Tues and Wed went by. When we inquired on Wed evening, we were told he was e-mailing some paperwork, nothing came through. Next 2 days he said he had dentist/doctor appointments & canceled shipment today!!! This individual should be BANNED FROM UShip. One can loose lot of money. Time is critical when you have to make pickups. It is completely unacceptable!!!
Response from ernjun:
SIR YOUR SHIPMENT DID NOT PROVIDE ENOUGH INFO, AFTER YOU CONFIRM BID YOU NEVER PROVIDED PICK UP ADDRESS OR DELIVERY ADDRESS, YOUR WEIGHT AND EVERYTHING WAS OFF-HOW COULD I PROCEED WITH WRONG INFO-BEFOR EYOU POST YOUR BID AGAIN PLEASE CORRECT EVERYTHING AND BE BETTER EXPLAINIBLE ON WHAT YOU NEED DONE--THANKS ERNJUN
* Profile information provided by member. Please verify all credentials.