| Rating: |
Cancellation |
| Company: |
Done Right moving and storage |
| Left by: |
Saliese F. |
| On: |
5/15/2013 |
| For: |
Storage unit |
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No Detailed Feedback Available
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After communicating directly, I am not comfortable with this Service Provider After I booked with this service provider they changed the pick up date on me numerous times with different excuses each time. The inconsistencies made me very uncomfortable,when I contacted them to explain how I felt the man became very rude and told me that uship will not refund any of my money and told me to have a nice life! This is not acceptable behavior and only made me more sure about not having them move all my items.
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No Detailed Feedback Available
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The Service Provider is not able to accommodate this shipment Their truck is broke down and I am. Not sure when it will?be repaired. The seller of the stuff I need picked up is a realtor and the house where this stuff is being held is closing and they need it out. I had to get someone else.i would like a refund ASAP. I will not be rebooking thru you and I have contacted American Express to cancel payment also. Please advise of receipt of the cncellation
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No Detailed Feedback Available
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The Service Provider misrepresented themselves, their business or their services DO NOT USE THIS COMPANY. Mover showed up 6.5 hours later in a small truck (not a 28' trailer as I was told via e-mail) with large furniture already in it. My shipment wouldn't have fit in truck. Mover asked me to help load the truck. Mover was aggressive and confrontational. Cops should have been called. Mover was asked to leave the premises after several outbursts of shouting. Very poor communicators, extremely unprofessional. Mover should be removed from Uship. I hope to save other people fro
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No Detailed Feedback Available
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There was a change to the shipping price or terms that could not be resolved The shipper' bid was made to a 10x10 storage room size and a PHOTOGRAPH. The old bid & switch game. Bidder showed up 1 1/2 days late, at a time when he knew I could not be at the storage room with him, then pretended to be surprised that there were some unboxed items [which are CLEARLY VISIABLE in the photograph] and demanded more money from the owner to box her items. She asked if he had seen the photo at which point he realized his scam was not going to work so he cancelled the contract.
Response from darlenegrekian:
Unfortunately there was a bid and switch game. There were many more things then listed in his inventory and picture. Agreement was to empty the storage by the end of the month. We were early not late.How would we know when he could not be at the storage unite? (He makes no sence)No money was asked for.He and the women on the other end blew up at us. This cost us fuel and time not him.We felt he was dishonest and abusive. Before regretting it later we made the decision to cancel at our expense.
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No Detailed Feedback Available
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A scheduling conflict arose that could not be resolved The seller of the tires that i purchased is insisting that they be picked up this week. Hes been holding them for me for over a month now while i tried to find a shipper. He is growing very impatient. I found another shipper that can pick them up tomorrow. My appologies.
Response from darlenegrekian:
This guy is fibbing. I called the customer where the tires are at and he said he didn't care if they sat a month.They were paid for. Allen found someone to do it cheaper.I tried to call him 30 times no answer. No call back.
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No Detailed Feedback Available
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I no longer need my item(s) shipped This was totally my fault as a shipper. I hope this does not reflect negatively on the provider. I did not read the bid information correctly before I bid. I talked to Ken and he was very nice and understanding with me. Excellent customer service! He tried very hard to make it work but due to my oversight our time frames could simply not match up. I really hope to work with him in the future.
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| Rating: |
Cancellation |
| Company: |
Done Right moving and storage |
| Left by: |
Ali G. |
| On: |
10/17/2011 |
| For: |
1 Bedroom House |
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No Detailed Feedback Available
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I no longer need my item(s) shipped This shipment is for a business equipment. The seller of the equipment has not been able to prepare the machine on the date promised, which I put on the bid accepted by the provider. The seller is not able to tell me a ship date at this point, so we do not know when the service will be needed.
The service provider has shown all the flexibility they can possibly do to accommodate scheduling changes and have been very courteous throughout. I hope to use their service in the future.
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No Detailed Feedback Available
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The Service Provider did not show up at agreed upon date and time Pick up had to be yesterday, and shipper agreed to pick up within one day of booking. We have made multiple attemps to comunicate with them by phone and emails and there is no response, messages have been left, no response.
Response from darlenegrekian:
I am very sorry that this person could not understand that my mom was on her death bed at the time of pick up had I known I would never have bid on this load. I spoke to the person who I was picking up at and he had no problem but this person thought his mirrors were more important then putting my mom in the ground I really do feel sorry for him.
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| Rating: |
Cancellation |
| Company: |
Done Right moving and storage |
| Left by: |
Jackie C. |
| On: |
9/7/2011 |
| For: |
Bookcase |
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No Detailed Feedback Available
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I no longer need my item(s) shipped Daughter changed her mind.
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No Detailed Feedback Available
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A scheduling conflict arose that could not be resolved I listed my shipment to be picked up by August 19, 2011 and Delivered within 5 days. When the service provider called to confirm the pick-up, I tried to confirm the delivery details and was told I would not receive my shipment until September 3th,4th,or 5th, 2011. When I informed them that that was Labor Day weekend they tried to change the date again to the week following the holiday. I was not able to accommodate that time frame due to my own travels and the fact that some of the items being
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