Go Deep Xpress

ctaylor82 (6262+ Positive Feedback)
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Company Snapshot*
Company: 

Go Deep Xpress

Entity type: Carrier
Business Type: Trucking Company
Carrier Operation: Interstate
CDL#: xxxxx261
Categories Served: Boats, Full Truckload Freight, Heavy Equipment, LTL, Special Care
Trailer Type: Flatbed, Other
Number of Trucks: 1
Number of Drivers: 1
Locations Served: US: Nationwide
View Terms & Conditions
Go Deep Xpress was founded in 2005 by Charles Taylor. Charlie, as he's affectionately known is a Rice University graduate and former NFL football player. Charlie is a past Presidential Appointee of former President George H. W. Bush. He was a sub-cabinet level appointee and member of the prestigious Senior Executive Service. Charlie is also a retired Investment Banker. In that capacity he participated in over $1 billion in municipal bond financings. Go Deep Xpress provides short and long-haul delivery services. We are capable of transporting lengths up to 45 feet long and weight up to 30,000 lbs. We specialize in large boats, palletized material, oil field equipment, construction and industrial machinery. Our goal is customer satisfaction and Charlie uses the same drive that has made him successful in life to serve his clients. We believe in honesty, integrity and goodwill. Please consider Go Deep Xpress for your transportation needs. Go Deep Xpress, "when you really gotta have it".

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Member Information
Member Since: 05/22/08
Feedback Score: 62
Positive Feedback: 94%
Star Rating:
4.7/5
based on 71 reviews
Excessive Cancellations: 2
  • uShip Sales Rank: #176 of 448,381 overall
  • #14 in Power Boats
  • #17 in Boats
  • See all rankings
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive:
66
 2 7 11
  Neutral:
1
 0 0 0
  Negative:
4
 0 0 1
  Total Matches:
144
 2 12 25
  Cancellations:
26
 0 2 5
Detailed Feedback
Average Rating (last yr)
Communication
5.0/5
Care of Goods
5.0/5
Punctuality
4.9/5
Services as Described
5.0/5
Feedback Received (71)
Feedback Left (116)
Cancellations (26)
Items: 1 - 10 of 71 Page: 1 2 3 4 5 6 Next > >>
Rating: Positive
Company: Go Deep Xpress
Left by: Erin E.
On: 5/16/2013
For: chaparral 270 signature
Communication:
Care of Goods:
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Services as Described:
Very pleasant and helpful - communication was great, stayed while the boat was being loaded into the water to ensure everything went smoothly. Highly recommend! Thank you Charlie, you were really great to deal with.
Rating: Positive
Company: Go Deep Xpress
Left by: Greg P.
On: 4/29/2013
For: Maxum
Communication:
Care of Goods:
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Services as Described:
Charlie did a great job hauling my Maxum. I would call him again.
Rating: Positive
Company: Go Deep Xpress
Left by: Paul H.
On: 4/16/2013
For: Bayliner 305
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Go Deep Express is the real deal! Right from the first posting I made on U Ship, Charlie was there to answer any questions I had. I normally trailer my boats myself, but do to the width of the current shipment, I decided to let the professionals handle it. Go Deep worked with me when I needed to delay shipment dates. There was an issue with some inclement weather in Ohio and I contacted Charlie to push back a week. He had his office team on it and was able to accommodate my request without a p
Rating: Positive
Company: Go Deep Xpress
Left by: Mark K.
On: 3/23/2013
For: 1996, Maxum 3200 SCR
Communication:
Care of Goods:
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Charlie is the real deal. Great communication and got the boat to CO in the time frame we were shooting for. Sturgis bike rally is in August every year, see you then !!
Rating: Positive
Company: Go Deep Xpress
Left by: David W.
On: 1/8/2013
For: 2000 Donzi 3250
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Care of Goods:
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Great guy to work with....held my hand thru out the whole process
Rating: Positive
Company: Go Deep Xpress
Left by: kenny660r (3)
On: 12/12/2012
For: 1995 sea ray 330 sundancer
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Sorry for the delay on the feedback. Great to do buisness with. Great communication and did what they said they would do and more. Gave me a water launch when he was paid for a set off only.
Rating: Positive
Company: Go Deep Xpress
Left by: Tim R.
On: 12/12/2012
For: 300Rinker Express
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Charlie was an excellent person to work with. He communicated daily on how the transport was progressing. He even checked my boat to see if everything was ok inside and out after the boat was delivered. I would highly recommend Charlie for any transport. Tim
Rating: Positive
Company: Go Deep Xpress
Left by: Chris S.
On: 10/26/2012
For: 1999 Stratos 21SS Extreme b...
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Provided great service for shipment of boat from Virginia to Texas. Picked up boat when I wasn't there and delivered on schedule, and "safe and sound". Recommend highly.
Response from ctaylor82:
These guys were great to work with. Our communication was good from start to finish. Both parties did what we said we were going to do, which led to a successful transport. Thanks for the business.
Rating: Positive
Company: Go Deep Xpress
Left by: Keith B.
On: 6/28/2012
For: Sea Ray 310 express cruiser
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Charlie and Jennifer moved my boat up from Dallas on time and without problems. I would recommend their service to a friend anytime. If I move my boat again I will call them for sure.
Rating: Positive
Company: Go Deep Xpress
Left by: Max H.
On: 6/18/2012
For: 1994 sea ray sundancer 330
Communication:
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Awesome Job guys! would highly recommend Charles and Jenifer! they were very friendly and answered all my questions right away. Shipment was delivered right on time! Again, great job! very professional!
Items: 1 - 10 of 116 Page: 1 2 3 4 5 6 Next > >>
Rating: Positive
Left for: Paul H.
On: 4/23/2013
For: Bayliner 305
Boat was delivered in perfect condition. Paul was an excellent customer and I enjoyed meeting him. He and I communicated excellent from start to finish which made the transport go very smoothly. Thanks for the business Paul.
Rating: Positive
Left for: Gregory A.
On: 4/19/2013
For: 1979 Chris Craft Catalina 281
Greg was a good customer. He also has great parents. Transport went great. Boat delivered in good condition to Union Hall. Also met good people at the receiving marina for possible future business which is always good. Thanks Greg for your business. Catch some fish in that lake and send me pictures. If you move again, which is likely according to your folks, and you need a transport gives us a call. Thanks again.
Rating: Positive
Left for: Mark K.
On: 3/23/2013
For: 1996, Maxum 3200 SCR
Boat was picked up and delivered according to terms. We had a couple of issues to work through but like true professionals he and I got it done. Mark was a great customer. We communicated frequently and well from start to finish. At the delivery site we had dinner and he was a gracious host. I appreciate the opportunity to work with him. Thanks again Mark and will see you in Sturgis my friend.
Rating: Cancellation
Left for: Tony D.
On: 2/20/2013
For: 1997 Carver 280
A scheduling conflict arose that could not be resolved There was NO change to the price. There was NO change to the terms. The bid CLEARLY stated the boat would be picked up within "14 days " of booking. The blog also stated that the low bid would be submitted only if the shipper was okay with the scheduling. The shipper accepted the low price, then changed his mind and wanted a quicker pickup than within "14" days. He did not want to allow time for me to book a backhaul. You can't have a cheap price with a quick pickup and no backhaul. Good luck
Response from Tony D.:
I agree that there was no change to the bid versus what the bidder listed on his documents. What I did not understand was that a bidder could change the bid requirements when they submitted a bid and the 14 days was far outside the pickup requirements that I had listed in the auction. I think it was just a misunderstanding, no intentional harm.
Rating: Cancellation
Left for: Michael C.
On: 1/16/2013
For: 2000 Wellcraft 3300 martini...
The customer misrepresented the shipment, and I cannot service it This was to be a standard pickup. Bid was for boat w/outdrives to be loaded on my 38' bunkstyle trailer which has been done many times. When I arrived at the marina the customer needed the boat to be "waterloaded" which he had not told me. This could not be done. I explained to the customer that we could transport a boat with outdrives but it would have to loaded via crane straight down onto the trailer, not driven onto the trailer as is a waterload. I don't think the customer intentionally mis
Rating: Positive
Left for: Christian B.
On: 1/16/2013
For: Intrepid 324 open
Christian was a great customer. The boat was picked up from Fl and delivered to Cali. Both parties communicated good throughout the process. Other than the customer having a little trouble during the wire transfer the actual transport went very well. The boat was picked up and delivered in pristine condition. Thanks Christian for your trust in Go Deep Xpress. We trully appreciate your business.
Rating: Positive
Left for: David W.
On: 1/8/2013
For: 2000 Donzi 3250
This was a very good shipment. There was good communication between the parties from start to finish. David was a great shipper. He did everything he said he would do and was very timely. I enjoyed transporting the Donzi for him. Shipment was picked up and delivered on time. Thanks for the business David. BTW, the route was scenic because of all the snow. Enjoyed the view. Lol
Rating: Positive
Left for: Tim R.
On: 12/12/2012
For: 300Rinker Express
This was a great transport. Tim & I communicated very well from start to finish to make for a smooth transaction. Both parties did what they said they would do and everything went well. Tim was also a very nice person to meet and I was glad to provide him and his family with their "temporary" lodging. Tim enjoy your new Rinker. Its a lovely boat. When I'm in the area I will just give you a holler to see how things are going in Ft Myers.
Rating: Positive
Left for: Chris S.
On: 10/21/2012
For: 1999 Stratos 21SS Extreme b...
These guys were great to work with. The boat was picked up and delivered with no problem. Great communication & coordination throughout the entire process made for a smooth transaction. It was our pleasure to service them. Thanks guys for the business.
Rating: Positive
Left for: Mitch K.
On: 10/12/2012
For: 1982 Tollycraft
These guys were great. Had a slight delay because of a mechanical issue on the raod but once resolved everything went smoothly. There was great communication throughout. This boat belonged to Mitch's father who recently passed so it had great sentimental value to Mitch & Lara. We took great pleasure in being able to bring "Pops" (the Tollycraft) home to the warm waters of the Gulf and put a smile on their face. Thanks guys for the business and we will join you soon for lunch and a cruise.
Items: 1 - 10 of 26 Page: 1 2 3 Next > >>
Rating: Cancellation
Company: Go Deep Xpress
Left by: Tony D.
On: 2/20/2013
For: 1997 Carver 280
No Detailed Feedback Available There was a change to the shipping price or terms that could not be resolved I need the boat picked up no later than Wednesday Feb 27th. If this can't be accomodated, I must cancel.
Rating: Cancellation
Company: Go Deep Xpress
Left by: Michael C.
On: 1/16/2013
For: 2000 Wellcraft 3300 martini...
No Detailed Feedback Available The Service Provider misrepresented themselves, their business or their services Prior to Mr Taylor leaving his destination to come pick boat, he was fully aware that the boat had to be loaded in the water and said he would do it if I would pay an additional $100 to repack his bearings. When he got here it was obvious he had the wrong kind of trailer.The trailer he had was to accommodate a boat with outdrives, my boat has V drives. At that point he said he could not do the job but would refund $700 of $1263 we paid him upfront. He now will not refund that.
Rating: Cancellation
Company: Go Deep Xpress
Left by: Ken B.
On: 9/26/2012
For: 34 formula
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment the boat i had listed had a weight of 13,00 lbs as advertised after placing his bid and i accepted it the shipper swaid the boat is 15000 lbs and wanted to recind the bid. I emailed him nand assured him that the wt was 13,500 as this boat did not come with an arch. there was no response. It was the shipper that canceled the aggreement and i will forward his email if you would like. I would like 100%of my payment plus the 35.99 since it was the shipper who backed out not me Thankyou Ken
Rating: Cancellation
Company: Go Deep Xpress
Left by: Greg L.
On: 8/9/2012
For: 1999 Bayliner 3055 Ciera Su...
No Detailed Feedback Available There was a change to the shipping price or terms that could not be resolved After reading the carriers terms more closely and their reviews I am not comfortable working with this carrier under their terms. They want all money paid up front before the boat is even picked up and there were comments in reviews that prices changed after boat was picked up. I prefer to work with one of the other carriers that only require a down payment with full payment made upon satisfactory delivery. After getting this carrier's contact information no one answered the phone either which c
Response from ctaylor82:
Client & I agreed on payments of 50% down & 50% @ delivery. It was a time-sensitive trnasport, therefore we only had 3 days to receive payment & order & receive permits. Client refused to pay wire transfer fee of $25, therefore no payment was made. NYC & NY state take 48 hrs to issue permits. Since no payment was made, no permits were ordered. Because of non-payment, the transport window for this shipment closed. We are no longer able to transport the shipment in the requested timeframe.
Rating: Cancellation
Company: Go Deep Xpress
Left by: Jeff D.
On: 7/26/2012
For: 2 heavy equipment items for...
No Detailed Feedback Available There was a change to the shipping price or terms that could not be resolved There was a miscommunication between myself and the shipper resulting in cancellation. Communication with the shipper was beyond excellent and they worked diligently as possible to help resolve the issue, but in the end we couldn't find a viable solution. Will most certainly do business with this shipper in the future.
Response from ctaylor82:
Jeff had two shipments to be picked up. He mistakenly listed the mileage for the shorter distance. The second item was several hundred miles away, therefore the price would change significantly. We suggested that he re-list the items and use the farthest distance to compute the rate. He was a very nice guy. He just made a mistake listing the shipment. No harm, no foul.
Rating: Cancellation
Company: Go Deep Xpress
Left by: Steve H.
On: 2/28/2012
For: searay 34 sundancer
No Detailed Feedback Available After communicating directly, I am not comfortable with this Service Provider i dont feel i should pay 4thousand dollars before my boat is even picked up ,i am sorry about this but if you were on the other side and i was asking for 4k you would be weirded out. if you are a straight up business i am sorry for this . but there are many many scams out there ....i just cant do it sorry
Response from ctaylor82:
Guy agreed to terms (listed in profile) prior to accepting bid. Then he changed his mind. We then changed terms & agreed to allow him to pay small deposit & balance at pickup. He agreed again, only to cancel. I then checked his profile, (which I should have done before bidding on his boat) and found that he had done this (not pay) before. This guy never did anything he said he would do. We don't deal with unethical customers. Glad that he is gone. TSP's beware of this guy. He doesnt like pay.
Rating: Cancellation
Company: Go Deep Xpress
Left by: Todd S.
On: 2/23/2012
For: 1989 27ft Carver project
No Detailed Feedback Available After communicating directly, I am not comfortable with this Service Provider " Accepted bid to move boat, agreed upon date and price, Insisted I wire the funds through 2 accounts instead of the normal pay channels. He was 2 days late in picking up boat after he picked up boat he called and said your 8000 lb boat weighs 11,000 lb's. He said he had a scale receipt, (I have never seen)Demanded $1135.00 more to be wired if I ever wanted to see my boat. I asked that he check the boat for water and pull the plug(Boat had been sitting outside for years) He said he is not respon
Response from ctaylor82:
Big liar. He listed a boat @ 7600 lbs. Catscale weighed boat @ 10820 lbs. Uship & marina has a copy of Catscale weight. The boat was pickup on the 2/17 ontime. Marina will verify that. Shipper was advised that there would be added cost because of the additional weight. Shipper refused and requested that the boat be returned to marina. Shipment was cancelled and the boat was returned to the marina. The marina will verify everything I'm saying. We stand on our track record. Beware of this guy.
Rating: Cancellation
Company: Go Deep Xpress
Left by: Kevin P.
On: 12/22/2011
For: Cobalt 282
No Detailed Feedback Available A scheduling conflict arose that could not be resolved Christmas Holiday conflict
Rating: Cancellation
Company: Go Deep Xpress
Left by: William O.
On: 10/18/2011
For: 1985 Cruiser Inc. Avanti Vee
No Detailed Feedback Available A scheduling conflict arose that could not be resolved I found out my boat would not be ready at the date I had told them.. I have to have more work done than I anticipated.. Thanks, Bill
Rating: Cancellation
Company: Go Deep Xpress
Left by: Hugh F.
On: 10/2/2011
For: sailboat and cradle
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment Trucking company showed up 2 weeks late and with the wrong trailer. With the wrong trailer the load was over heighth and required extra permits and special routing. Trucker decided to cancel carrying this shipment and offloaded the boat at the origin. No service was provided by the trucking company. A full refund of this booking is requested.
Response from ctaylor82:
Transporter showed up on time as we always do. We also brought the proper trailer for the height that was listed. Shipper misrepresented the height (boat 2 ft higher) of the boat to get lower rate. Advised the rate would be higher. Initially agreed to pay the added cost,but then changed mind. If the boat's height were listed correctly, it would not have been an overheight load. Customer signed agreement to pay deadhead, per diem & downtime charges. Customer just lied.Case closed. Simple as that.
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