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the daily email communication was nice to have. when there was a question, a prompt response was given. overall i'm happy with their service; though would have to say that they would have to work on their friendliness. Response from Yesican: Had to look this up, as this was over 6 months ago. After reviewing the shipment, I do not understand where the lack of friendliness came from. Picked up from her parents in CA, very nice people, delivered to Madhu in DC, very nice young lady. Only thing I can think of, concerning not being friendly, was maybe I was agitated trying to locate residence in DC. Driving in that area tends to put me on edge. Other than that, I dunno!!!!!!! LOL.. Dog delivered safely. That's what really matters. Jeff
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I always wish they had an "Amazingly Positive" option under Overall Experience for YesICan. I can't say enough wonderful things about Jeff and Deb. We transport so many rescue dogs, and as anyone who knows how rescue is, the only thing certain is that there are dogs to save. Despite a payment hiccup (our fault) Jeff was always professional, flexible, and understanding. Sometimes transporters make me want to get out of rescue. YesICan makes me want to STAY. Response from Yesican: Jennifer & Secondhand Hounds along with the AMAZING volunteer network are one of the best groups I have worked with. Yes, there is uncertainty and sometimes chaos, but anyone who works with rescues knows this is the norm. We count ourselves the lucky ones to be able to work with such a great rescue organization. Jeff & Deb Yesican Transport
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We were very pleased with the personal service provided to get our precious cargo from Tucson to Indianapolis. After patiently answering a thousand questions about Wrigley's trip, they continued to keep open communication with twice daily email updates. He was delivered timely and although the trip took 5 days, Wrigley showed no sign for wear. This is a great alternative for pet cargo. Response from Yesican: Thank you so much for the compliments. More often than not the "pet parents" have a much harder time with the journey than the pets do. While taking care of the pets is just what we do, the fact that Deb is able to personalize each transport for the owners is one of our strengths in this business. We really do appreciate the trust placed in us to allow us to move these pets to their new homes. Thanks again. Jeff & Deb Yesican Transport
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Jeff and Debbie were wonderful to work with! They kept us up to date (twice a day) on how the kitties were fairing. Jeff obviously loves animals; they were well cared for during their long journey. Thank you sooo much! Response from Yesican: Mango & Juno were a pleasure to have aboard. If you ever need our help again, we would be honored to take these guys wherever they need to go. Jeff & Deb Yesican Transport
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What a great service you provide. Communication between Jeff, Suzann and me was effortless. How great it was to be updated 3 times a day on how things were going. THANK YOU!!!!! I have already recommended your Yes I Can Transport services to people looking for a good company to work with. Response from Yesican: Working with people in the rescue community is a dream come true. Whenever you arrive and the kids are in tears with their new friends and Mom is just overjoyed at the new additions, it is what makes every mile worth it!!!! Add to that, that we know these guys would have died in shelters, It REALLY will transform your life moving rescues animals. Doesn't matter if we are moving 2 like this or 22 or 50. Saving these animals is what it is all about. Jeff & Deb Yes I Can Transport Rescue Dogsfb
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YESICAN TRANSPORT |
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Paul M. |
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5/18/2013 |
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Arielle |
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Response from Yesican: Thanks so much for allowing us to move Arielle for you. She was a pleasure to have aboard. Jeff & Deb
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Great communication with Debbie and Jeff made sure to make my dog comfortable. Overall satisfied with the entire experience and would recommend their services to anyone.
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LOVE Yesican! Our babies travel in temp and humidity controlled comfort (with gauge monitored at all times). Our NW volunteers said how the dogs arrive healthy and MUCH less stressed (b/c they get out more often) than with previous transporter. We can tell the care and concern that Jeff has for our babies and this is important to us. We will see you again and again as no one has taken such care of our babies - and this is our #1 concern! :) Love you guys..and our dogs do, too! Response from Yesican: THANK YOU!!!! THANK YOU!!!! THANK YOU!!!!!! We try to do our very best every time with these wonderful people and absolutely adorable dogs. The fact that they are all rescues and we get to see the peoples faces when we deliver, The feelings are indescribable, See you soon. Jeff & Deb
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Positive |
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YESICAN TRANSPORT |
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Tony D. |
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4/15/2013 |
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Male Boxer |
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Excellent service and was very active in leaving updates and answering any questions. They took great care of my pet also!
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I am a breeder of over 50 yrs. Breeding all types of animals and breeding of Canines for over 40 yrs. I have also owned a few dog shops, grooming, training, boarding, etc. I know what goes on behind the scenes. I wish to tell anyone who is looking to ship a large dog that you can trust this company (Debbie and Jeff) I also would like to say that these folks need to survive because they are good folks. good folks are hard to come by. ship your pets through them. don't worry about your pets~10+ Response from Yesican: Thank you so much for the over the top compliments. Tank was an absolute dream to have aboard. Not a moments trouble the entire journey. The delivery location was a little difficult to maneuver into but we managed. Once again, THANK YOU so much for the compliments. They really do help when trying to secure new business. Jeff & Deb
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