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Positive |
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US HORSE TRANSPORT |
| Left by: |
John M. |
| On: |
5/23/2013 |
| For: |
Going home |
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Very easy to deal with and very pleasant. US Horse transport told us what they were going to do, and then did exactly that. Can't ask for any more than that. Will definitely keep in mind for future needs.
Thanks guys
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This mare was a horse I've been wanting for 30yrs!I enjoyed working w/ both USHIP + US Horse transport!She arrived safe+sound,had water+hay right in front of her+the gentleman who unloaded her for me was SO pleasant!You could tell he knew his way around horses+that he cared about what he was transporting!He was very kind and gentle to both my horse+the horse that was needing to be unloaded to have her bedding changed, water, hay, etc.
I would most DEFINITELY use this service again for any hors
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I was really looking forward to using this company again after having a really positive experience with them back in December.But the feeling didnt last long, I was first told they were an hour and a half away from the drop off, but it turned into 11 hours. They proceeded to get stuck in my front yard (didnt even bother checking how much longer the drive was to turn around!), and my horse got a swollen fetlock during the ride. A 8 hour ride turned into a 20 hour ride. I was less than impressed!
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| Rating: |
Neutral |
| Company: |
US HORSE TRANSPORT |
| Left by: |
Ann M. |
| On: |
5/22/2013 |
| For: |
Maximus |
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We really expected more communication with US Horse Transport prior to shipping our horse cross country especially in regard to the pick up date and then through out his trip. We also thought we would be able to track his route online, but that wasn't an option. We were told we' d be able to text with the drivers along the 8 day trip but that didn't happen either. We had to call the main number and get a report when available. He did finally arrive safe and sound. Thanks for that!
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The driver, Cody, was knowledgeable and courteous. My big baby, Soloman, arrived safely and in good health.
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Positive |
| Company: |
US HORSE TRANSPORT |
| Left by: |
Aili A. |
| On: |
5/22/2013 |
| For: |
Lacy |
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Everybody at US Horse Transport really helped reduce my anxiety about sending my horse on a 12 hour trip across the country. Everybody I spoke to was knowledgable, kind, and helpful. They kept me posted throughout the whole trip, and my mare showed up healthy and happy. The drivers themselves were great horsemen and made me feel at ease. I will definitely use US Horse Transport again!
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| Rating: |
Positive |
| Company: |
US HORSE TRANSPORT |
| Left by: |
Marcy P. |
| On: |
5/22/2013 |
| For: |
caroline |
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No Detailed Feedback Available
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We are very happy with our service. We had tons of questions and all were answered promptly. The drivers were extreamly nice and helpful.
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Positive |
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US HORSE TRANSPORT |
| Left by: |
Heidi H. |
| On: |
5/22/2013 |
| For: |
Octavia |
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After some initial communication bumpiness, all ended well. Both dispatch and drivers extremely courteous and polite. Pony arrived safe & sound. Very reasonably priced.
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Thanks so much for getting the mares to Hillcrest Childrens Home.
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Neutral |
| Company: |
US HORSE TRANSPORT |
| Left by: |
Melanie M. |
| On: |
5/19/2013 |
| For: |
Hemi |
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I only say neutral because of the girl in the office not getting the information to the drivers. She was just not communicating very well with me, during the process. I had to double check that they had the address, if I had not called, they would have taken the horse to the wrong address, as I had to change the drop off location. The drivers were great and communicated often, once they had the horse on board.
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