Transit Systems

TransitSystems (175175+ Positive Feedback)
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Company Snapshot*
Company: 

Transit Systems

Entity type: Broker & Carrier
Business Type: Household Moving Broker
Carrier Operation: Interstate
CDL#: Upon Request
DOT#: 517872
Carrier MC#: 261796
Broker MC#: 517872
Insurance: Full Value Protection – additional charge
View Terms & Conditions
Number of Trucks: 1
Number of Drivers: 1
Locations Served: US: Nationwide
Categories Served: Household Goods, Special Care
Trailer Type: Dry Van, Other
As a nationwide moving and shipping company, TSI has been serving America since 1989. We average 6,000 small moves per year, are DOT licensed and we carry an A-rating from the Better Business Bureau. We offer low rates and professional service on long distance small moves and shipments. You can rely on TSI for fast response, outstanding service and quality moving and shipping services. We clearly explain your moving and shipping options whether you need a small move, a full household move, or you need to ship only a few items including furniture, large boxes, antiques, large appliances, crated items, pallets, home exercise equipment, televisions, copiers, or other office equipment. If you are only moving a small number of items a long distance, we'll schedule and complete your small move quickly, reliably and for a fraction of the cost that full-load long distance moving companies or shipping companies would charge.

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Member Information
Member Since: 05/05/06
Feedback Score: 175
Positive Feedback: 89%
Star Rating:
4.5/5
based on 245 reviews
  • uShip Sales Rank: #105 of 449,748 overall
  • #1 in Antiques
  • #3 in Furniture
  • #4 in Household Goods
  • See all rankings
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive:
206
 3 13 15
  Neutral:
14
 0 1 1
  Negative:
25
 1 3 5
  Total Matches:
890
 14 49 89
  Cancellations:
24
 0 0 0
Detailed Feedback
Average Rating (last yr)
Communication
3.9/5
Care of Goods
4.4/5
Punctuality
3.6/5
Services as Described
3.9/5
Feedback Received (245)
Feedback Left (649)
Cancellations (24)
Items: 1 - 10 of 245 Page: 1 2 3 4 5 6 Next > >>
Rating: Negative
Company: Transit Systems
Left by: Robert E.
On: 5/22/2013
For: TV Cabinet
No Detailed Feedback Available Poor communications; didn't know where my furniture was. They sub'd it to Plycon so I should have gone to them in the first place and saved the middleman fees and headaches. Scheduling was horrible.
Response from TransitSystems:
According to our records, you never once contacted us to inform us that there was an issue with your delivery. We just contacted Plycon (who you really have the issue with) and they admitted that there was a miscommunication (thier fault) regarding delivery and they rerouted a truck to get your shipment delivered as soon as possible. Unfortunately, these issues arise on occassion. I just wish that you had gotten us involved prior to venting on Uship.
Rating: Positive
Company: Transit Systems
Left by: Dorothy B.
On: 5/10/2013
For: Couch
Communication:
Care of Goods:
Punctuality:
Services as Described:
Rating: Positive
Company: Transit Systems
Left by: Lori M.
On: 5/7/2013
For: queen size mattress and box...
Communication:
Care of Goods:
Punctuality:
Services as Described:
easy to use, I was disappointed that my first bid was cancelled and I was given a credit of $89 and a refund of the balance. So I basically had to use them again to use the credit. But it worked out ok. I would use them again.
Rating: Positive
Company: Transit Systems
Left by: Joanne S.
On: 4/29/2013
For: 5 Items for transport
Communication:
Care of Goods:
Punctuality:
Services as Described:
I was very impressed with TransitSystems, the bid I accepted thru Uship.com and the employees who handled my transportation needs. They were sensitive to my special requests in protecting the items to be delivered to Santa Fe, NM on April 25th and everything arrived in perfect, "white glove" condition. It was a good choice from pick-up of the goods to their final destination and I would definitely use this service again should the need arise.
Rating: Negative
Company: Transit Systems
Left by: Lauren W.
On: 4/20/2013
For: 3 Large Antique Items
Communication:
Care of Goods:
Punctuality:
Did my items arrive safely? Yes. Did it take nearly a month? Yes. Read the fine print before booking...
Response from TransitSystems:
We were totally up front with this customer on time frames. The delivery spread (which was met) is not fine print it is part of the binding agreement.
Rating: Positive
Company: Transit Systems
Left by: Michael P.
On: 4/16/2013
For: VINTAGE KOKEN WOOD LEG BARB...
No Detailed Feedback Available great shipper perfect
Rating: Positive
Company: Transit Systems
Left by: Michael P.
On: 4/16/2013
For: Antique Porcelain Jennings ...
No Detailed Feedback Available greatshipper perfect
Rating: Positive
Company: Transit Systems
Left by: John B.
On: 4/8/2013
For: Baker Furniture Chinoiserie...
Communication:
Care of Goods:
Punctuality:
Services as Described:
The shipment took an extraordinary amount of time (6 weeks). The item was described by the seller as 250 lbs but it was closer to 350 lbs. and the first uShip guy back out of the contract adding 2 weeks to the shipment. Thus the shipment cost more than the item. However, the shipping crew was courteous and competent and the item arrived in good shape.
Response from TransitSystems:
This shipment was booked on 3/8, picked up in a week and delivered 3 weeks later... The exact timeframe that is listed in my quote and 4 weeks total. Rating low stars for another shipper backing out and adding 2 weeks is just wrong.
Rating: Positive
Company: Transit Systems
Left by: Marc K.
On: 3/15/2013
For: 8 Items for transport
Communication:
Care of Goods:
Punctuality:
Services as Described:
Very quick and took good care of items.
Rating: Positive
Company: Transit Systems
Left by: Kathy S.
On: 3/13/2013
For: desk leather chair and bask...
Communication:
Care of Goods:
Punctuality:
Services as Described:
smooth transaction - will highly recommend - communication was excellent, worked on coordinating move well,
Items: 1 - 10 of 649 Page: 1 2 3 4 5 6 Next > >>
Rating: Positive
Left for: Robert E.
On: 5/23/2013
For: TV Cabinet
This shipper was a joy to work with. They had an issue with delivery which was our carrier's fault. According to the carrier, the shipper could not have been nicer and more polite when they were told of the miscommunication that resulted in a 5 day delay in delivery.
Rating: Cancellation
Left for: Charles C.
On: 5/20/2013
For: 6chairs &table
There was a change to the shipping price or terms that could not be resolved
Rating: Cancellation
Left for: Tim H.
On: 5/13/2013
For: Vintage 1950s Universal Art...
There was a change to the shipping price or terms that could not be resolved Bid was generated automatically. Item was too fragile to be moved blanket wrap. The increased cost to crate the item was more then the customer wanted to spend.
Rating: Positive
Left for: Dorothy B.
On: 5/10/2013
For: Couch
Wonderful customer. Hopefully we can do business again in the future!!!
Rating: Cancellation
Left for: Dominic A.
On: 5/8/2013
For: 22 DINING CHAIRS from Flori...
There was a change to the shipping price or terms that could not be resolved The autobid was incorrectly priced based on the total weight. The customer and I decided the best option was to cancel the shipment.
Rating: Cancellation
Left for: Marilyn R.
On: 5/2/2013
For: oak table
I am no longer able to accommodate this shipment I do not have a carrier that can accommodate this order due to size and the location of the pickup.
Rating: Positive
Left for: Joanne S.
On: 4/29/2013
For: 5 Items for transport
Great customer.
Rating: Positive
Left for: Lori M.
On: 4/29/2013
For: queen size mattress and box...
Great customer.
Rating: Negative
Left for: Lauren W.
On: 4/22/2013
For: 3 Large Antique Items
We were totally up front with this customer on time frames. The delivery spread (which was met) is not fine print it is part of the binding agreement.
Rating: Cancellation
Left for: Patrick N.
On: 4/19/2013
For: 2 Items (mattress in a ship...
The customer no longer needed the item(s) shipped
Items: 1 - 10 of 24 Page: 1 2 3 Next > >>
Rating: Cancellation
Company: Transit Systems
Left by: Edward M.
On: 2/22/2008
For: Rocking chair
No Detailed Feedback Available Service Provider was unable to reach me after a reasonable period of time
Rating: Cancellation
Company: Transit Systems
Left by: mountaintransport (11131113+ Positive Feedback) Bronze Power Carrier
On: 12/22/2007
For: 10 items... CA to CA
No Detailed Feedback Available The customer no longer needed the item(s) shipped was called by phone that shipment no longer needed 2 b pick up ,on the morning i was scheduled 2 load on the truck
Rating: Cancellation
Company: Transit Systems
Left by: Chris W.
On: 10/26/2007
For: Couch Move - NYC to LA
No Detailed Feedback Available A scheduling conflict arose that could not be resolved
Rating: Cancellation
Company: Transit Systems
Left by: AquaticEdge (9)
On: 10/18/2007
For: Wing back chairs, Queen Ann...
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment No longer need the item shipped, Sellers unable to pack the chairs
Response from TransitSystems:
Yes, regretfully the person on the pickup end was not able to assist our customer - the match price assumed that the seller of the item(s) would prepare the shipment for safe transit; the buyer was not able to convince the seller to 'play ball'.
Rating: Cancellation
Company: Transit Systems
Left by: Ashley P.
On: 7/16/2007
For: Mattress set
No Detailed Feedback Available I no longer needed the item(s) shipped
Rating: Cancellation
Company: Transit Systems
Left by: Jennifer M.
On: 7/2/2007
For: Overstuffed Chair w/Ottoman
No Detailed Feedback Available Service Provider was unable to reach me after a reasonable period of time
Rating: Cancellation
Company: Transit Systems
Left by: Ricardo F.
On: 7/2/2007
For: Bedroom furniture
No Detailed Feedback Available Service Provider was unable to reach me after a reasonable period of time
Rating: Cancellation
Company: Transit Systems
Left by: Elizabeth O.
On: 6/27/2007
For: Crib and glider, Nashville ...
No Detailed Feedback Available Service Provider cancelled after communicating directly – did not feel comfortable moving forward I was not unwilling to prepare items or unwilling to pay, was simply inquiring as to my options, which were not at all explicitly stated in the bid. More importantly, I was told that I had to pay TransitSystems in full and would then be put in touch with local movers, and it would be my problem if the local movers couldn't pick up or deliver at a time that would work for me.
Rating: Cancellation
Company: Transit Systems
Left by: Robert C.
On: 6/25/2007
For: Easy Chair and Ottoman
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Rating: Cancellation
Company: Transit Systems
Left by: Francesca H.
On: 6/11/2007
For: queen bed and dresser
No Detailed Feedback Available Service Provider was unable to reach me after a reasonable period of time
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