TJREXPRESS (32)

Company Snapshot *

Company: TJREXPRESS
Business Type: Independent Trucker (Owner Operator)
Carrier Operation: Interstate

Other Authority: USDA LICENSED

Insurance: Full Value Protection – additional charge

View Terms & Conditions

Number of Trucks: 3
Number of Drivers: 3

Payment Methods: Cash, PayPal
Payment Accepted: Before pickup, At pickup, At delivery

Categories Served: Pets & Livestock

Providing NATIONWIDE Door to Door Ground Transport of small animals. We provide your pet with the comfort and secure feeling during their move. Our company provides all that is needed to insure your pets ULTIMATE COMFORT AND SAFETY. With over 25 plus years breeding,showing and traveling with dogs. We provide bottled water, bedding, and the crate during the trip. We ask that the shipper send food for their pet to insure the the dog/cat has as normal of a routine as they are use to. All animals are transported in a climate regulated van. (dual a/c heat) We also have alot of experience with breeds that are hard to handle that most people will not transport due to this. As well as being familiar with most breeds. ESPEC WITH FLAT FACE BREEDS!!! All dogs must be current on shots and proof of rabies (if age appropriate). All puppies must be at least 8weeks of age to cross state lines.

Pictures & Videos (3)

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Member Information

Member Since:1/13/2009
Feedback Score:32
Positive Feedback:100%
Excessive Cancellations:1

uShip Sales Rank: #460 of 166,540 overall
#5 in Dogs
#21 in Pets & Livestock
#24 in Cats
See all rankings

History	Total	1 mo.	6 mo.	12 mo.
Positive	32	2	23	32
Neutral	2	0	2	2
Negative	0	0	0	0
Matches	61	4	47	61
Cancellations	9	2	7	9

Detailed Feedback	Avg. Rating (last yr.)
Communication	4.8/5
Care of Goods	4.9/5
Punctuality	4.7/5
Services as Described	4.9/5
Average	4.8/5

Feedback Received (43)

Feedback Left (54)

Rating: Cancellation

Left by: VictoriaKennels (0)

On: 11/19/2009

For: Beautiful Minpins and Schunzer

No Detailed Feedback Available

I no longer needed the item(s) shipped
Response from TJREXPRESS:
Jan, I am sorry you had such a difficult time with the lady in Arkansas in ref to shipping these guys. Wish i could have help and sorry we had to cancel the deal. Let us know if we can be of any help in the future. Thx, Teresa

Rating:

Positive

Left by: TomDogFarm (1)

On: 11/7/2009

For: TomDog

No Detailed Feedback Available

Teresa and the crew were great. They picked up Tomi (german shepherd 90 pounds)and began the trip from California to Tennessee. All of my worries were eliminated when I first talked to Teresa, I realized that she was an animal person and I know that Tomi would be taken good care of. She called me regularly to let me know the status. He arrived in perfect condition and I could tell that he had been treated with respect and care. This is the only way to move animals from one place to another.
Response from TJREXPRESS:
Charles, It was OUR pleasure taking Tomi and dealing with you!! You are a wonderful person rescueing animals!! Tomi was a joy to have with us and as i know it was hard for Leah to let him go to Tn as they loved him!! Enjoy your retirement and keep us posted on Tomi. Let us know if we can assist you in the future. Thx, Teresa & Darren

Rating:

Positive

Left by: danzgurl9 (1)

On: 11/5/2009

For: Puppy need Shipping From arizo

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Very nice, clean, and fast shipping. she made it very clear how the process was going to be. i will def. use her for future shipping. i was very hesitant using a shipping through uship as i was nervous someone would take the money and steal my puppy but the job was completed. :)
Response from TJREXPRESS:
It was our pleasure taking this wonderful and cute mastador puppy. She was a good puppy and handled the trip with easy. Brandon made this transaction go with ease as well as Timi. Thank you both for entrusting the baby with us and be sure to let us know if we can assist you in the future. Thx, Teresa

Rating: Cancellation

Left by: mybostonbabies (5)

On: 11/5/2009

For: Boston Terrier Puppy needs to

No Detailed Feedback Available

The Service Provider misrepresented themselves, their business or their services What a nightmare.She is telling me I gave her the wrong city and refused to come and get the puppy I need a refund now so I can get the shipper I need in the next day or two
Response from TJREXPRESS:
Problem person from the word GO!! I asked this women if she wanted to cancel several times as it seemed all my efforts could not please this person.She will only deal with emails and sent emails as to pickup address and then 30mins from pickup informed me she was more then 300miles each way from where i was. At that time i informed her unless she could meet me i was going to cancel the shipment. BEWARE OF THIS SHIPPER. if any info need to make decision please contact me and i will give details.

Rating:

Positive

Left by: susanrbush (1)

On: 11/2/2009

For: One cute english bulldog

Communication:
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Tereas was very friendly and easy to work with. She kept us informed during shipment. Thank you for taking good care of Scarlet!
Response from TJREXPRESS:
Susan, Scarlett an easy dog to deal with on our trip west. Even thru road closures and all it was a pleasure to know that you understood and knew that we were more concerned with the safety of our passengers than trying to risk them. I hope you enjoy Scarlett and she enjoys being back in Calif. with you and your husband. Please dont hesitate in contacting us should Scarlett go back to your son once the baby gets older. Thx, Teresa

Rating: Cancellation

Left by: jeanjcb2 (0)

On: 10/24/2009

For: 3 cats for transport

No Detailed Feedback Available

I no longer needed the item(s) shipped
Response from TJREXPRESS:
Jean,hope allwent well with you driving the cats yourself please let us know if we can assist you in the future. Thx, Teresa

Rating:

Positive

Left by: lynkent (1)

On: 10/22/2009

For: Mouse, a small spayed female c

Communication:
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This was my first first experience with a ground transport and I couldn't have been more pleased. I was kept informed along the entire route. The vehicle and cages were exceptionally clean - dogs had soft clean bedding, food, water. I would not hesitate to use them again and neither would the SPCA.
Response from TJREXPRESS:
Lynn, It was our pleasure to bring Mouse to you!! Anyone rescueing a dog is always a SUPER PERSON, i know Mouse will live a GREAT life with you. Please let us know if we can assist you or Red River SPCA in any future transports. Thanks, Teresa

Rating: Cancellation

Left by: brookeb818 (0)

On: 10/19/2009

For: REGGIE - PRECIOUS SMALL RAT TE

No Detailed Feedback Available

After communicating directly, I am not comfortable with this Service Provider Teresa is a sweetheart and a great lady to deal with but the adopter of my animal is not comfortable with his being on the road for a period of days. I am sorry. But I highly recommend.
Response from TJREXPRESS:
Brooke, Sorry this transaction did not take place as i was in your area and the other dog i picked up was delivered within 48hours. However dealing with dogs for over 25plus yrs i think when this lady became so wishy washy about even adopting Reggie maybe for Reggie it was a good thing and he can get to a forever home with some other loving person as this women did not seem interested enough after having almost a week of debate to even get her to accept the bid. I hope you keep recueing dogs.

Rating:

Positive

Left by: bouman1 (4)

On: 10/18/2009

For: Brittany puppy -- 8 weeks old

Communication:
Care Of Goods:
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Good people, no problems, constant communications. THANK YOU for taking care of our puppy!!
Response from TJREXPRESS:
Steve, Thanks for using ur company to transport you lil girl to a really nice home. The new owners are very very nice people and i am sure that she will be spoiled rotten. Please contact us for any future transports you may have. Thanks, Teresa

Rating: Cancellation

Left by: alancasas (0)

On: 10/4/2009

For: 1 english bulldog, 3 schitzu's

No Detailed Feedback Available

There was a change to the shipping price or terms that could not be resolved Although Teresa was kind and friendly when we made phone contact, There was not a 'reasonable solution to the payment methods 'for this transaction. We could not resolve the issue in a timely manner for either party. Thank you for the try :-)
Response from TJREXPRESS:
Michelle, I am sorry i could not help you and your brother get the dogs to Delaware with such short notice it is difficult to make payment arrangements and i could not accept paypal for this transaction. Please let us know if we can somehow help you in the future. Thanks, Teresa

Rating: Positive Left for: mikimoto (1) On: 3/19/2009 For: Miki & Ming - two puppies	Brenda, Ming and Miki were 2 of the funniest guys on this trip and sure had a ball.They were very excited to get to Hammondsports although it was raining they still were very happy. I hope they and you adjust well to your new location. Thanks for intrusting Ming and Miki with us it was our pleasure to transport them. Teresa
Rating: Positive Left for: CoryCraddock (1) On: 3/19/2009 For: West Highland Terrior (15 lbs.	Cory, I just wanted to say thanks for intrusting Buddy in our care, he was just a wonderful passenger and even with his teeth he ate milk bones he loved them. I told your brother to get him some to help is teeth get cleaned as well. I sure hope Buddy is enjoying Charlotte, N.C. THANKS AGAIN, TERESA
Rating: Positive Left for: manasreh (1) On: 3/15/2009 For: Rabbit	Taeko, Sam was a great passenger she loved watching the dogs. What a sweet sweet bunny!! Hope you were pleased with our service it was our pleasure sealing with you and your husband and SAM!! THANKS, TERESA
Rating: Positive Left for: burge2 (1) On: 2/27/2009 For: Casper Read Story	Sherry, What a pleasure it was meeting your family in Fla as well as meeting you and most of all Casper. He was a delite from the moment we meet and was a very very easy dog to transport. Thanks again for intrusting us with your BABY!!!

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