EASTwestCONNECTION

EASTwestCONNECTION (142142+ Positive Feedback)
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Company Snapshot*
Company: 

EASTwestCONNECTION

Entity type: Carrier
Carrier Operation: Interstate
CDL#: Upon Request
Other Authority: upon request
Insurance: Released Value – $0.60/lb. for no charge
Number of Trucks: 2
Number of Drivers: 2
Locations Served: US: Nationwide
Categories Served: Household Goods, Pets & Livestock, Special Care
Coast to coast moving service.---------------------------------------------> Independent mover, specializing in small shipments 3000lb and under.--------------> Full blanket wrap and shrink-wrap service provided.-----------------------------> Fully bilingual English/Spanish.---------------------------------------------> For years we are a family owned and operated business.--------------------------> All moving services provided.-----------------------------------------------> Thank you for your trust ... --------------------------------------------> :)

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Member Information
Member Since: 07/30/07
Feedback Score: 142
Positive Feedback: 100%
Star Rating:
5.0/5
based on 146 reviews
Feedback History
  Total 1 mo 6 mo 12 mo
  Positive: 0 0 0
  Neutral: 0 0 0
  Negative: 0 0 0
  Total Matches:
187
0 0 0
  Cancellations:
13
0 0 0
Detailed Feedback
Average Rating (last yr)
Communication
10 Ratings Needed
Care of Goods
10 Ratings Needed
Punctuality
10 Ratings Needed
Services as Described
10 Ratings Needed
Feedback Received (146)
Feedback Left (187)
Cancellations (13)
Items: 1 - 10 of 146 Page: 1 2 3 4 5 6 Next > >>
Rating: Neutral
Company: EASTwestCONNECTION
Left by: Robin P.
On: 5/13/2010
For: ANTIQUE MAHOGANY ROUND TABL...
No Detailed Feedback Available Table broken at loading dock.
Response from EASTwestCONNECTION:
With all respect... this customer is claiming that i broke a table at a loading dock ---> "over a year after i delivered it??
Rating: Positive
Company: EASTwestCONNECTION
Left by: Ryan S.
On: 12/30/2009
For: Boxed Household Items from ...
No Detailed Feedback Available Great communication and a job well done. Thanks so much Juan!
Rating: Positive
Company: EASTwestCONNECTION
Left by: Valerie Z.
On: 11/24/2009
For: desk with hutch
Communication:
Care of Goods:
Punctuality:
Services as Described:
Juan Carlos was friendly and helpful. He kept me informed as to the status of the shipment which was helpful.
Rating: Positive
Company: EASTwestCONNECTION
Left by: Jennifer T.
On: 11/4/2009
For: Antique Italian Commode
Communication:
Care of Goods:
Punctuality:
Services as Described:
Rating: Positive
Company: EASTwestCONNECTION
Left by: Rosemarie R.
On: 11/2/2009
For: ***S. Bent & Bros. Table Se...
Communication:
Care of Goods:
Punctuality:
Services as Described:
great price...easy transaction
Rating: Positive
Company: EASTwestCONNECTION
Left by: Joseph H.
On: 10/31/2009
For: Antique Bed and Mattress/Bo...
Communication:
Care of Goods:
Punctuality:
Services as Described:
excellent service
Rating: Positive
Company: EASTwestCONNECTION
Left by: Tiffany O.
On: 9/16/2009
For: small load, 4 large boxes (...
No Detailed Feedback Available The process was very seamless. I would definitely use for future transactions.
Rating: Positive
Company: EASTwestCONNECTION
Left by: Michelle M.
On: 9/14/2009
For: SOFA
Communication:
Care of Goods:
Punctuality:
Services as Described:
Excellent job. On time, patient, resourceful, pleasant and provided excellent communication along the way. Couldn't ask for more.
Rating: Positive
Company: EASTwestCONNECTION
Left by: Scott L.
On: 9/11/2009
For: Residential Toilet
Communication:
Care of Goods:
Punctuality:
Services as Described:
Good price, communication and item was received in great shape - Thanks!
Rating: Positive
Company: EASTwestCONNECTION
Left by: Michael M.
On: 9/11/2009
For: Green leather chair 29 X 24...
Communication:
Care of Goods:
Punctuality:
Services as Described:
juan went out of his way on this one. very flexible and reliable, will choose him again.thanks, mike
Items: 1 - 10 of 187 Page: 1 2 3 4 5 6 Next > >>
Rating: Cancellation
Left for: J.r. R.
On: 1/22/2010
For: 3 furniture items for trans...
I am no longer able to accommodate this shipment A personal issue. I cannot accomodate this customer's shipment. My apologies...
Rating: Cancellation
Left for: bigbusa2 (1111+ Positive FeedbackuShip Tracking: GPS by Veriplace
On: 1/19/2010
For: 1 crated home stereo amplif...
I am no longer able to accommodate this shipment Here is again another example of why people cancel, just like my last cancellation... As per my Uship timeframe on this shipment... it clearly states that i will pick up and deliver this item before Feb 10th... and As per Uship timeframe it also states that the customer has FLEXIBLE pick up and delivery dates... Now. the customer is telling me that he cannot wait 2 wks to have item p/u and deliver.... What am i suppose to do??? just accept cancellation and move forward... Its not fair.
Response from bigbusa2:
For the same price, my item has already been picked up and delivered 1/2 way across the country BEFORE you could even pick it up! I read your feedback and most customers complained that you do not pick up and deliver on a timely basis. While my pick up dates were "flexible", I cannot wait 2-3 weeks before you even pick the item up.
Rating: Positive
Left for: Ryan S.
On: 12/29/2009
For: Boxed Household Items from ...
Ryan... it was great working with you... thanks so much...!
Rating: Cancellation
Left for: Brian H.
On: 12/21/2009
For: Solid Oak Rolltop Desk MINT!!
I have not been able to contact the customer after a reasonable period of time. i have tried several times to reach this customer via email... i have called him and not able to talk to him... i keep leaving him messages with secretary and no response... am sorry but this events have force me to submit this cancellation... thanks for your understanding...
Rating: Positive
Left for: Valerie Z.
On: 11/23/2009
For: desk with hutch
Thanks Valerie... Gracias!
Rating: Positive
Left for: Margaret S.
On: 11/23/2009
For: Duncan Phyfe round table
Thank you Margaret!!!
Rating: Positive
Left for: Kory M.
On: 11/4/2009
For: DESK
Thanks Kory....!!!
Rating: Positive
Left for: Joseph H.
On: 10/31/2009
For: Antique Bed and Mattress/Bo...
Thanks Joe... !!
Rating: Positive
Left for: Rosemarie R.
On: 10/31/2009
For: ***S. Bent & Bros. Table Se...
thank you guys...!
Rating: Positive
Left for: Laura A.
On: 10/27/2009
For: chest of drawers
THANKS LAURA....!!
Items: 1 - 10 of 13 Page: 1 2 Next > >>
Rating: Cancellation
Company: EASTwestCONNECTION
Left by: J.r. R.
On: 1/22/2010
For: 3 furniture items for trans...
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Rating: Cancellation
Company: EASTwestCONNECTION
Left by: bigbusa2 (1111+ Positive FeedbackuShip Tracking: GPS by Veriplace
On: 1/19/2010
For: 1 crated home stereo amplif...
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment I can't wait 2+ weeks to have this picked up.
Response from EASTwestCONNECTION:
Here is again another example of why people cancel, just like my last cancellation... As per my Uship timeframe on this shipment... it clearly states that i will pick up and deliver this item before Feb 10th... and As per Uship timeframe it also states that the customer has FLEXIBLE pick up and delivery dates... Now. the customer is telling me that he cannot wait 2 wks to have item p/u and deliver.... What am i suppose to do??? just accept cancellation and move forward... Its not fair.
Rating: Cancellation
Company: EASTwestCONNECTION
Left by: Brian H.
On: 12/21/2009
For: Solid Oak Rolltop Desk MINT!!
No Detailed Feedback Available Service Provider was unable to reach me after a reasonable period of time EASTwestCONNECTION I've been waiting 15 days for Juan to get up from Florida. He said he could pick up the desk around the 15th Of Dec. I have talked to him personally. I have left him messages for him to call me. Barb has left a no. of messages also. The last time I got him on the phone , he hung up on me. I called him rite back, & I got his voice mail. He won't return my calls.
Rating: Cancellation
Company: EASTwestCONNECTION
Left by: Rachel M.
On: 2/24/2009
For: Dresser and Armoire
No Detailed Feedback Available A scheduling conflict arose that could not be resolved
Rating: Cancellation
Company: EASTwestCONNECTION
Left by: Donald H.
On: 7/17/2008
For: Sofa - 3 piece Victorian Gem
No Detailed Feedback Available A scheduling conflict arose that could not be resolved schedule problem
Rating: Cancellation
Company: EASTwestCONNECTION
Left by: Jan N.
On: 7/3/2008
For: dragonboat 2
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Rating: Cancellation
Company: EASTwestCONNECTION
Left by: Clayton W.
On: 7/2/2008
For: CHI2
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment
Rating: Cancellation
Company: EASTwestCONNECTION
Left by: Radha D.
On: 5/22/2008
For: 1 Bedroom Apartment
No Detailed Feedback Available A scheduling conflict arose that could not be resolved The shipment left a little early than I was ready for, but I wouldve loved to work with them since they were very prompt in their communication and dealings.
Response from EASTwestCONNECTION:
As Uship records will show... that.... Customer's timeframe for pick up and delivery were fully flexible when accepted my bid... But after our first conversation, customer decided/needed shipment to be pick up and deliver on specific dates.
Rating: Cancellation
Company: EASTwestCONNECTION
Left by: Clover F.
On: 12/5/2007
For: china cabinet
No Detailed Feedback Available The Service Provider is not able to accommodate this shipment After waiting patiently for almo9st 2 months for the provider to complete the shipment and communicationg with him at least 3 or 4 times, the provider claimed he was in San Antonio and could not reach me. This is the 2nd time this provider has bid on my shipment and not abeen able to complete the bid.
Response from EASTwestCONNECTION:
Uship records will show that cust. did not wait 2 months as she states. Records will also show that i only made one bid on her shipment. As per Uship records customer did not have a pick up address or a dropped off address + she only had one phone # listed on Uship and that's where i called her with a 48 hr. in advance without getting any anwer.
Rating: Cancellation
Company: EASTwestCONNECTION
Left by: Yilan L.
On: 11/16/2007
For: Pick up in OR and delivery ...
No Detailed Feedback Available A scheduling conflict arose that could not be resolved The shipper was suppose to pick up the item first week of the Nov. But he did not. After many emails and calls I made to him, he said he would let me know the date. Today, the shipper calls me that he has family issue come up can't do the shipment for a reasonable time. What can I say?!
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