Brighteyes (34)

Company Snapshot *

Company: Brighteyes
Business Type: Independent (with pickup truck/van)
Carrier Operation: Interstate

CDL Number: 008066423

Categories Served: Household Goods, Pets & Livestock, Food & Agriculture

Number of Trucks: 2
Number of Drivers: 1

Payment Methods: Cash, Money Order
Payment Accepted: At pickup, At delivery

View Terms & Conditions

Breeder who shows often and does private hauling. We do monthly hauls from Carolina to Iowa and surrounding states and back. We offer a 24'4Star aluminum stock trailer with three Box stalls or a two horse slant 4Star aluminum trailer. We pull with a Dodge Dually. We offer constant hay and water, and frequent rest stops. We do not believe in offloading horses for overnight, as we feel it opens up to catch diseases.

Pictures & Videos (2)

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Member Information

Member Since:6/12/2005
Feedback Score:34
Positive Feedback:95%

History	Total	12 mo.
Positive	37	4
Neutral	4	2
Negative	2	0
Matches	58	7
Cancellations	5	0

Detailed Feedback	Avg. Rating (last yr.)
Communication	10 Ratings Needed
Care of Goods	10 Ratings Needed
Punctuality	10 Ratings Needed
Services as Described	10 Ratings Needed
Average	10 Ratings Needed

Feedback Received (48)

Feedback Left (57)

Rating:

Neutral

Left by: Danajoho (7)

On: 5/25/2009

For: Rescue horse needs ride NC to

No Detailed Feedback Available

Lady was very sweet. Had very little communication during the trip due to lack of cell phone service. Lady seemed pleased after we got there , but was worried because she was unable to contact us.
Response from Brighteyes:
There is NO WAY you can convince me there is NO phone service with your verizon phone on MAJOR interstates, which is what you traveled!! You are a very sweet person, but you hauled my horse in unsafe equipment, and REFUSED to communicate although I left numerous messages on your cell phone....after you were over six hours late I even threatened you with calling the Highway patrol....still no response....then you arrived without one SINGLE LIGHT on your trailer....judge for yourself.

Rating:

Positive

Left by: ponyride (1)

On: 5/21/2009

For: pony shipping

Communication:
Care Of Goods:
Punctuality:
Services As Described:

100% on time and very nice to deal with. thank's tony
Response from Brighteyes:
People like you are what makes hauling horses worthwhile! Thanks for another positive experience!!

Rating:

Positive

Left by: zctranzport (6)

On: 4/28/2009

For: Rescue horse needs ride NJ to

No Detailed Feedback Available

Great people to deal with, great contact inf. hope to bid again.
Response from Brighteyes:
You were very sweet, did a great job for us, and enjoyed your overnight visit....thank you for the "help" in getting Bingo, who was a rescue, to us....you went above and beyond, and we appreciate it!! Will definately use you again if given half the chance! HIGHLY recommended!!

Rating:

Positive

Left by: Keenapp (73

)

On: 4/18/2009

For: Rescue horse FL to SC

No Detailed Feedback Available

Bennie wad a great shipper. She was easy to get ahold of, flexible with the delivery time, mare was easily loaded and traveled well, payment was received right away, and she was very knowledgeable on horses and interesting to talk to. We are glad we got to meet you! Thanks, Crystal & Tom
Response from Brighteyes:
Thank you so much for being there, and caring enough to transport rescues for a reasonable price....can't thank you enough....you are great people, caring, and have nice equipment. That is all any shipper could ask for!!! REALLY enjoyed meeting you and will use you again in a New York minute if the need arises!!!

Rating:

Neutral

Left by: classicrun (-1)

On: 1/18/2009

For: Mother's Cat

No Detailed Feedback Available

VERY, VERY, VERY POOR COMMUNICATION. IT IS THE 21ST CENTURY. BUY A CELL PHONE, ANSWER EMAIL, ANSWER YOUR PHONE (a Paypal account would be nice also). I WOULD NEVER RECOMMEND THIS PERSON TO ANYONE. The drivers were very nice and took great care of the cat but I had no way to contact them personally, I didn't know anything. Unfortunately, her behavior cost them a generous tip. Mixed review - bad for her, good for the drivers. I recommend that they drive for someone else.
Response from Brighteyes:
I have to laugh at this. You are a spaz case. I called your Mom three times on the day of pick up, and you the night of pickup....you were so worried about paying via Credit card when I told you we did not take CC's.....freaked out over that and hung up on me. My driver also spoke to your mom at least twice on day of pickup....talk about joining the 21st century....get caller ID....his number would be on it!!!! Driver stopped due to snow, and did not call at 2 AM....sorry if that bothered U!

Rating:

Positive

Left by: rachelleah72 (4)

On: 12/31/2008

For: Dayo

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Bennie Lynn was wonderful, a real pleasure to work with. I would highly recommend her service. She kept in touch during the process with updates to help us feel more at ease. Bennie Lynn also was extremely helpful in loading our "hesitant " guy. Many thanks, The Charletons!
Response from Brighteyes:
It was a pleasure.....Rachel was extremely sweet, and the 'reluctant' guy was really a kind soul...just needed reminding!! Thanks for your business, and hope to haul for you again someday!!

Rating:

Positive

Left by: jpence48 (1)

On: 10/7/2008

For: Grand View Calloway Bull

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Brighteyes did a fabulous job bringing Calloway to us in great condition. Reese kept in contact with us the whole time and it was a really good experience. I recommend them highly!
Response from Brighteyes:
It was great meeting you, and thanks for another positive experience!!

Rating:

Positive

Left by: duffield (1)

On: 9/8/2008

For: Horses: MS to IA

Communication:
Care Of Goods:
Punctuality:
Services As Described:

Fantastic!! I was worried my horses would not load, but the driver was very patient and got them all on w/o any major issues. I know he wanted to get on the road, but he let me take the time to take a few pics of my boys on his trailer. THANK YOU!!! :)
Response from Brighteyes:
Thanks for the fantastic experience. Would haul for you anytime. Very positive experience!!

Rating: Cancellation

Left by: mater1 (1)

On: 8/23/2008

For: Mater Horse transport

No Detailed Feedback Available

The Service Provider is not able to accommodate my shipment Service provider had an accident and was hospitalized. Unable to deliver horse. Need delivery asap.
Response from Brighteyes:
Sorry for the inconvinience.....

Rating: Cancellation

Left by: jbrodwyn (0)

On: 8/15/2008

For: king

No Detailed Feedback Available

I no longer needed the item(s) shipped
Response from Brighteyes:
Again, accepted a "book it now" only to have the haul cancelled hours later saying it had already been done. It is very helpful to keep in mind for the future, please remove your listing if the shipping is no longer needed!! Cancellations do NOT look good on a shipper's record, and are even worse when the shipper did not cancel!! I hope King arrived safe and sound. Good luck to you!!

Rating: Negative Left for: Danajoho (7) On: 5/25/2009 For: Rescue horse needs ride NC to	I have been in a quandry about this, but in all fairness this transporter has a lot to learn..she was super sweet when she FINALLY got here, but it does not change the facts. To quote the other person who left a negative...a simple six hour trip took nearly TWELVE hours..I was scared to death..I have used USHIP LOTS and this is the WORST experience I have ever had! Trailer was unsafe, arrived at 4 AM with NO LIGHTS, ABSOLUTELY NO COMMUNICATION although called repeatedly!! An absolute NIGHTMARE!
Rating: Positive Left for: hellekant (1) On: 5/20/2009 For: 4 NHP	this shipment was never completed as the university changed their mind at the last minute.
Rating: Positive Left for: fastfirst (2) On: 5/20/2009 For: Gordon Whitefoot	Thank you for your business, and for making ours easier...wish we could get clients like you all the time. Your horse was a darling, and very easy to handle. Hope to haul for you again in the future!!
Rating: Positive Left for: SJWBauer (1) On: 5/20/2009 For: 15.2 Gelding from Richmond to	Short haul and very interesting!! We got there way ahead of schedule, and picked the horse up earlier than anticipated, but owner was very understanding and very easy to deal with. Thanks so much for accomodating us!!
Rating: Positive Left for: scottyj (2) On: 5/20/2009 For: 16h john mule	Very easy haul, great mule!! Wish all of our customers were like this!! Thanks so much!!
Rating: Positive Left for: reicheru (1) On: 5/20/2009 For: 17h Gelding from Columbia, SC	We actually laid this horse over at our farm in SC for a couple of days. Owner was great, very easy to deal with and a pleasure to do business with!! Thanks so much, and hope to do business with you again!!
Rating: Positive Left for: jericho2 (1) On: 5/20/2009 For: 2 Horses to haul a Morgan and	Very nice people. Very good communication, easy to deal with. Thanks.
Rating: Positive Left for: ponyride (1) On: 5/20/2009 For: pony shipping	Very positive experience....buyer was very nice and easy to deal with. Thanks so much for another postitive experience!!! Wish all my hauls could be like this one!
Rating: Positive Left for: zctranzport (6) On: 4/28/2009 For: Rescue horse needs ride NJ to	A+....very nice and knowledgeable. Did a great job for me, and hauled another horse for me on his way to another pickup. He is a very neat and unique person, and we enjoyed visiting with him!! Highly recommended! Response from zctranzport: Thank you Bennie, it was a pleasure meeting you thank you :) and Johnie
Rating: Positive Left for: Keenapp (73 ) On: 4/18/2009 For: Rescue horse FL to SC	VERY punctual.....wonderful people. A pleasure to deal with, and took great care of my horse!!! Highly recommended!! Would DEFINATELY use them again!! Response from Keenapp: We love meeting people who truely care for their animals and this shipper was one of them. I had never seen such healthy and happy horses! Thank you for allowing us to ship your mare and for the conversation and for showing us such beautiful animals. Tom & Crystal - Rockin' K Ranch

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