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Great people great products great service love working with these people the best of the best
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The customer misrepresented the shipment, and I cannot service it I will not work with this company again
Response from High end used furniture ..:
This order was cancelled by us because we lost trust in this shipping provider. Mr. Powers delivered a sofa by means of a drop and run at 11:30 at night against his word that he would deliver at 7am. As a result, the condition of the sofa was compromised. Rude. Terrible communication. Goes back on his word. Does what HE wants, not what is best for his customers. Irresponsible. Unprofessional. An absolute shame and disgrace to the shipping/delivery community. Do NOT use this guy!
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The customer misrepresented the shipment, and I cannot service it I will not work with this company again
Response from High end used furniture ..:
This order was cancelled by us because we lost trust in this shipping provider. Mr. Powers delivered a sofa by means of a drop and run at 11:30 at night against his word that he would deliver at 7am. As a result, the condition of the sofa was compromised. Rude. Terrible communication. Goes back on his word. Does what HE wants, not what is best for his customers. Irresponsible. Unprofessional. An absolute shame and disgrace to the shipping/delivery community. Do NOT use this guy!
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The customer misrepresented the shipment, and I cannot service it Will not work with this company again
Response from High end used furniture ..:
This order was cancelled by us because we lost trust in this shipping provider. Mr. Powers delivered a sofa by means of a drop and run at 11:30 at night against his word that he would deliver at 7am. As a result, the condition of the sofa was compromised. Rude. Terrible communication. Goes back on his word. Does what HE wants, not what is best for his customers. Irresponsible. Unprofessional. An absolute shame and disgrace to the shipping/delivery community. Do NOT use this guy!
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The customer misrepresented the shipment, and I cannot service it Never had a worse experience
With a company
Response from High end used furniture ..:
This order was cancelled by us because we lost trust in this shipping provider. Mr. Powers delivered a sofa by means of a drop and run at 11:30 at night against his word that he would deliver at 7am. As a result, the condition of the sofa was compromised. Rude. Terrible communication. Goes back on his word. Does what HE wants, not what is best for his customers. Irresponsible. Unprofessional. An absolute shame and disgrace to the shipping/delivery community. Do NOT use this guy!
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This was the worst delivery ever, first we gave this customer notice 24 hours out , then we were sent to the wrong address over Rocky mountain passes that took us thru the most treacherous roads , this was never mentioned that we would experience this, but then with nowhere to sleep, the lady was not receptive to our delivery situation but was very rude and in cooperative so after finding the location in a completely different town, we left it on the front porch of her massive store.
Response from High end used furniture ..:
Ridiculous! Delivery has always been to same (one) location. Mover called customer and told customer he would deliver before her store closed. With no follow up call, left my customer hanging at her store an hour after close. I called Mr. Powers and we agreed for a 7am delivery the next morning. A few hours later, got a text that mover did not want to spend money on a hotel. Mover left the sofa out in the open at 11:30 at night. As a result, condition of the sofa was compromised. Unprofessional!
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I am no longer able to accommodate this shipment Wouldn't fit.
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