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The service provider is not able to accommodate this shipment The service provider was scheduled to pick up the tractor on Friday between 9 am and noon. He text us at about 4:30 Friday afternoon stating that he has not picked it up and that his truck broke down. It would have to be picked up on Monday.
Today, Monday, the service provider showed up at the pick up location with a u-haul trailer to haul a 13,000 lb John Deere Scraper box tractor. At 1:15pm today he texted us stating that his driver was not able to distribute the weight safely on the tra Response from patjav: The pickup location (which was a John Deere tractor dealer) informed us that the tractor was 5,000 pounds heavier than the customer had stated. We understand the customer's disappointment, but we were unable to safely move this load.
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Great company, great people to work with, and take excellent care of your property. Will use them again.
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Very easy transaction. Great communication. They picked up and delivered all items in great shape and ontime.
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After communicating directly, I am not comfortable with this service provider Communication was not good. After speaking with the provider on several occasions, and the fact that my vehicle still has not been picked up, I do not feel comfortable working with this provider. Response from Montway: There is no other response to this, but: " This is one big fat LIE" !!! This shipper accepted our bid 2 months ago ans since then Montway have tried at least 20 times to contact the customer via phone, voice mail and email and nothing!!! How can we pick-up something when we don't know where to go and get it ? The only reason the shipper is trying to blame it on us is to get its money back from Uship, but he'll get it even without blaming anyone, just put the real reason for the cancellation.
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Very easy to work with. Tractor was delivered as promised, ontime, and in great shape. Thank you.
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Steve is fantastic to work with. Communication is excellent so there are no suprises and takes care of your equipment as well. Arrived before scheduled delivery time and equipment was is in great shape.
Thanks, Steve
Judy Robison
Robison Construction
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Thank you so much. You were great to work with and provided a great service.
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