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Thank you for your business.
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Need better communication for warranty work items with invoice numbers.
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The customer no longer needed the item(s) shipped Mr. Gonzalez wasn't available until 5/6pm on said pickup date. I had been booked for another shipment going to Sacramento from the Bay area. It took me longer than expected to arrive and complete delivery. I contacted MR. Gonzalez via text to reschedule, at thY time he notified me that shipping was no longer required.
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Pickup and delivery was simple, no issues during transport.
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A scheduling conflict arose that could not be resolved
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The customer no longer needed the item(s) shipped
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After communicating directly, I am not comfortable with this customer No one involved in this shipment did anything wrong. Upon calling the customer,.
She described her house as "miles off the paved road,.
Not much more than a trail,you have to cross driving through 2 or 3.
Creeks."
I am not comfortable delivering through these conditions where I will most likely get stuck in my delivery. Van towing a trailer.
I wish all parties all the best.
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