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Great communication
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Very communicative and on time. Pleasure to work with
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Mani has been awesome to work with. Initially cancelled the loads and then rebooked them. From initial quoting to delivery everything has been as smooth as you could've asked for. Communication was great and if there were any issues he'd let me know right away. I'd for sure book my freight with them again as I know it'd be in good hands and get to where I needed it to be ASAP and with no issues.
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The service provider is not able to accommodate this shipment I accepted the rate from the carrier to do this load. I emailed them with no response back to the load and needing communication back for when they were going to pickup. I then called them to get an update that way. I received a voicemail back saying they weren't aware of the load and even had the wrong number. I pulled the number straight from the carriers contact info. I tried calling back multiple times to get any confusion worked out, but not able to get through to them. I need to pull this
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Great and timely communication with Bill. Showed up when he said he was going to, and same on the delivery. No issues at all, and would use him again without hesitation.
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Richie was great to deal with and very professional. Updates and communication were great, and got it back to the shop when he said he was going to. Would you him again without a question on any other shipments.
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Great experience with Adam. Communication was top notch, was on time, took care of the equipment, and overall great to deal with. Glad I went with him over the other company I was thinking. Would use him again without even thinking about it.
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Ricky was very helpful throughout the process. Communication was great and was picked up and delivered in the time I needed it and said that he would. Would use and recommend him for any future shipment.
Response from Rntwest:
Thank you for the great feedback Jason. It was great working with you. We home to do business with you again in the future.
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Lauren was great to work with. There was an issue that came up, but made the necessary changes on the fly and still got the trailer delivered when she said she was going to. Overall great communication and would definitely use again.
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I am unable to reach this service provider after a reasonable time period I booked the shipment with this carrier and have only got one email response, and didn't even confirm the date or time. This was yesterday around 1000am. Since then I have tried calling, texting, emailing with no response back. The phone number the carrier has provided goes straight to voicemail. I can't leave this shipment to chance and need another provider.
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