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this shipper is now at the top of my list!! very courteous, professional, and personable. thanks, Heather!!
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great shipper. appreciated the contact thruout the trip.
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nice, helpful folks. my mule arrived in great shape.. thank you!!!
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great service!! love the tracking and watching my shipment move. personnel are cordial and competent! thank you.
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After communicating directly, I am not comfortable with this service provider please refer to my recent e-mail to USHIP. provider has never contacted me or seller directly and will not reply to messages, e-mails.
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The service provider did not show up at agreed upon date and time contract was initiated @4th of august; shipper told me he'd need about a 2 week extension on it, to which i agreed. MULTIPLE problems have arisen on shipper's part... truck broke down,family problems, went on vacation with son. then, without prior contacting me or former owner of horse, he called her @ two hours from her home to pick up horse (she had gone out of town for a personal obligation and could not return home), so he left and told me it would "be a couple of weeks" until horse would b Response from performancehorsemanship: In response to this cancellation..my sons vacation WAS this transport trip and sometimes vehicle repairs are unavoidable when you drive 3000 miles a week. I had contacted the previous owner of this horse several days in advance to let her know when I would be there and when I called 2 hours from her home she informed me SHE would not be home and the horse was running loose on 100 acres with 20 broodmares so I cancelled the trip due to having 2 other horses already on board. Bad client!!!
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FANTASTIC hauler and highly recommended. she promptly answered calls and e-mails, kept me and seller UTD on plans, and even sent pictures en-route:)could not ask for better service. thanks, Jennifer! Response from SpringBayFarmsLLC: We were glad to be of service Karen! :) Smokey loaded & hauled great and I hope he does well at his new home. Please keep us in mind for your future transportation needs. ~Jennifer~ *SpringBayFarms*
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appreciated that he kept in touch. driver was very thoughtful and kind. my animal arrived in great shape.
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Rating:
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Positive
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Left for:
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dinac
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On:
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4/22/2007
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For:
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horse
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excellent service; kind, caring people; responsive and responsible with phone notifications; nice rig. HIGHLY RECOMMEND!!!
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