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Took almost 2 and a half months to deliver a shipment that was suppossed to take 3 weeks. Lots of problems along the way but I never felt much urgency on the vendors part to get this done. Went 5 weeks with no contact at all until I inquired. Response from seattledriver: You're right, Tim, the trip was a nightmare. You were affected most - bike was first pickup. We go to the end of the earth to satisfy our customers, especially when things go wrong. We updated Peter frequently - sorry you felt neglected. We didn't charge Peter for transport. But please be aware - this wasn't a normal trip - no way to anticipate the mechanical issues with the van and trailer - they were unique to this trip. We're so sorry we couldn't provide our usual great service level.
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Great job of delivering exactly as planned, good communicater, would use again anytime. Response from MIDWESTLOGISTICS: THANKS FOR THE SHIPMENT, LET ME KNOW IF YOU HAVE ANYTHING ELSE I MIGHT BE ABLE TO HELP WITH, ENJOY THE FALL WEATHER, DAN
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The service provider is not able to accommodate this shipment Craig was to pick my item up yesterday, called and rescheduled for today. I rearranged work just to have him call me again today and tell me he was taking a job to Idaho and was not going to haul my shipment, very frustrating as has thrown the whole process off by weeks.
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John was great, quick to deliver, great communications and very reasonable in price. No problem with the grip, I'll just put on a new pair. Would definitely use Johm anytime!
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I am unable to reach this service provider after a reasonable time period I have tried 4-5 times to contact the provider by e-mail and twice by phone(left messages on his machine with a return number) since accepting his bid, no contact attempt has been answered. The pick up dates he specified were yesterday ot today and neither I nor the seller has had any contact from the provider, an extremely unprofessional way to do business when trust is a major part of this service. If he had a problem or issue that prevented carrying through with his service, all he needed to
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As usual, Galen was the consumate professional from start to finish. From initial bid to delivery, his communication and service are over the top. Wish I could get all my bikes hauled by this individual. Thanks Galen for another great experience. Response from BulletTransport: Thank you Tim; the pleasure was all mine. I appreciate your business and look forward to future dealings. Galen
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Great shipper, delivered quicker than expected at a great price. No issues.
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Out and bike in less than a week, 2 bikes delivered. Great service and equipment, I will definitely use again. Response from NightRiderExpress: Thanks Tim. Glad it all worked out! Enjoy that bike. Barry
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Great shipper, on time and always keeps you updated. I will use again for sure. Response from bdmxpress: Tim i enjoyed meeting you hope to work with in the future.Thanks again:Dan
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Good shipper that kept me informed through the complete process. Got the bike there very quickly, thanks, will use again.
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