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Super quick delivery, nice and clean sprinter van, helpful in getting our shipment secured properly and delivered safely.
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I no longer need my item(s) shipped The customer requested cancellation. They decided to pick up the item and no longer needs the shipment.
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The service provider is not able to accommodate this shipment Needed to move our bike in a closed vessel, so he was unable to assist. However, he was very kind and cordial in our discussions regarding this shipment.
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A scheduling conflict arose that could not be resolved Short connection but looking to work together in the future.
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The service provider did not show up at agreed upon date and time Delayed pick-up by several days.
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A scheduling conflict arose that could not be resolved Thank you for informing me
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The service provider is not able to accommodate this shipment We had put the bid up showing the latest date of delivery was Monday, but Diaz Transport said it'd have to be on Tuesday the 17th. Our customer was upset about this so we had to find someone else. We are sorry for cancelling, but this was what we originally needed. We were able to find another courier that could deliver by Monday the 16th.
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The service provider is not able to accommodate this shipment Incorrect Address was given to the service provider. He was instructed to deliver in Las Vegas NV. We found out from the consignee the item was supposed to be shipped to Seattle. The service provider does not go to Seattle so he was informed we needed to cancel and find a service provider who can go to Seattle. Fortunately, we found out before the service provider picked up the item. He was informed and said he could not go to Seattle.
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Great experience. We had a challenge on our side and the driver was able to help us resolve it. Will use again
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Great experience. Communicated effectively and efficiently. Will definitely use again!
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