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We suffered deception by the assigned driver, this caused delays. However the client was very understanding about it for which we are grateful.
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I am no longer able to accommodate this shipment They agreed on the pick up time to be between Monday and Wednesday then after booking was confirmed they reduced the pick up windown for Only by Monday 9:00 AM to 12:00 PM, then the client put a lot of pressure to send a trailer today and I confirmed a truck driver with a 53 Ft step-deck trailer with 43 Ft long on the lower deck and 10 ft long on the upper deck, the client just needed 40 Ft long to cover the shipment but he didn't undestand and didn't feel comfortable using the step-deck.
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I am no longer able to accommodate this shipment
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Kaila was very easy to work with!
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Customer could not reach me in a reasonable period of time
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Excellent
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Customer feels I misrepresented my business and/or services
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I did not show up at agreed upon date and time
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I did not show up at agreed upon date and time
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