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Customer canceled after communicating directly – did not feel comfortable moving forward
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The customer misrepresented the shipment, and I cannot service it I'm canceling because the customer listed the incorrect weight, the customer said rhe weight was 8400 and when I called I was told with the tractor us the attachments would be around 10000
Response from Ken H.:
I posted based on the eBay listing. The seller is going to weigh the machine and attachments and I will post the actual scale weight. Sorry for the confusion and that his equipment couldn't do the job. He seems like a hard working guy and I wish him well. I hope we have another opportunity to work together.
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Great guy to work with.
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Thanks so much for the business with us. Ken provided all information on time. Highly recommended for future business. Anytime again.
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Excellent customer! Easy to communicate with. Easy drop off area. Plenty of help unloading. I would definitely ship for him any time.
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Easy transaction, great to deal with!
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Perfect shipper!!!!
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I ended up hauling three cement trailers and everything went well, and I would do it again.
Response from Ken H.:
SERVICE WAS GREAT. SORRY WE COULD NOT CONNECT FOR THE GORMET BBQ. MAYBE NEXT TIME. I NEED A PICKUP TAKEN TO LOUISIANA, INTERESTED? TIME IS FLEXIBLE. ALSO I POSTED A RANCHERO TO COME OUT FRON BOSTON AREA, ALSO FLEXIBLE.
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Ken, Thanks again for your second shipment, hoping we can service your needs in the future as well. Your business is highly appreciated. Please send us your feedback on this second shipment when you get a moment. Thanks again for entrusting us to handle your shipping needs, let me know if we can be of more help.
Response from Ken H.:
AS USUAL, IT WAS A PLEASURE TO DO BUSINESS WITH YOU.
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Great client, payment ontime, will service his shipping needs anytime. Thanks Ken.
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