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Great shipper
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I no longer need my item(s) shipped Great company
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She did a great job! She was polite, professional and caring for my dog. The company was hired to transport my show dog to a show. She was well cared for and the communication was wonderful. I would use her again and absolutely recommend her for pet transport. The delivery contact had a delay and she waited longer than she should have. I greatly appreciate you and your help. Thank you again
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After communicating directly, I am not comfortable with this customer I require a full refund without a credit. The service provider is a liar. The provider selected picked up order, which she never did and left me stranded on the 30th of April! I had to spend $400 out of pocket to buy a uhaul and pay for a stay at a hotel with my 2 dogs 1 cat and a baby! This is absolutely ridiculous that I am even having to dispute this. I have text messages of the lies that she kept telling. She kept saying that she was in traffic and even tried to hand off the job to a third Response from Rnrcoe: If they had tracked my gps on this they would have seen i sat in the same spot on the interstate because of a major accident. I tried to get a 3rd party to do it because i was going to be late. Then customer wanted to blame me because they were going to have to get a motel since i could not deliver until Wednesday even though that is the day she agreed on when accepting my bid. Then called my phone 52 times (which i have screen shots of) after I cancelled.
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I did not show up at agreed upon date and time He doesn't answer the phone.
Blocked my number and won't respond to text messages.
Very rude and unprofessional on the phone.
Delayed beyond agreed upon date and time.
Lack of communication.
i DO NOT feel comfortable sending my animal with this unprofessional individual.
I will book with someone else and i want a FULL refund.
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Joseph is an incredibly professional, punctual, and diligent individual. He made me feel entirely comfortable throughout the shipment process and showed me nothing but respect. He is trustworthy and reliable. I would absolutely recommend him to anyone in needs of services that he is able to provide. He Set out on a 16 hour journey and delivered my "dog" safe and sound to the destination.
Please use him for your service needs, he will take the best care of you. You have my word.
Thanks again!
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Great communication, trustworthy, kept it simple! Jus Outstanding.
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