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The service provider is not able to accommodate this shipment The service provider was aware of the motorcycle that was being picked up, but when he showed up he could not fit the motorcycle in his vehicle. The service provider should be aware of what his towing capacity is before he submits a bid and accepts a shipment.
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I no longer need my item(s) shipped This shipment was cancelled in 2021 and has been in my dashboard since. There was no issue with Graber Express LLC.
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Phone numbers for the company and the driver were disconnected/changed a few times during the transportation process. Not the best communication; delivery timeline and any updates or complications were not communicated. I understand that delays happen but I was not able to relay any information to the recipient.
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The service provider is not able to accommodate this shipment Service provider was in an accident and was unable to complete shipment
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A scheduling conflict arose that could not be resolved Customer has decided to ship bike on their own
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A scheduling conflict arose that could not be resolved Shipper was involved in an accident en route to pick up
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A scheduling conflict arose that could not be resolved Great shipper, will work with again
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Great communication and excellent customer service! Delivered as promised and he was super easy for my staff to work with on the unloading process. Thank You!
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