Keith
User Information
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Started on uShip:
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1/17/2008
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Total Matches:
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Shipments Posted:
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0
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Net Match Rate:
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n/a
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Feedback Score:
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0
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Percent Positive:
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0%
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Total Positive:
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0
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Total Negative:
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0
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Excessive Cancellations:
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Customer History
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Positive:
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0
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0
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0
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0
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Neutral:
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0
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0
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0
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0
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Negative:
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0
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0
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0
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0
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Total Matches:
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1
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0
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0
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0
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Cancellations:
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0
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0
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0
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0
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Shipments Posted:
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0
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0
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0
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0
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Net Match Rate:
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n/a
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n/a
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n/a
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n/a
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After communicating directly, I am not comfortable with this customer Customer cancelled shipment after order was placed. Customer did not call office to cancel shipment. Therefore, driver was enroute to make pick up & dispatcher has been working on getting the item picked up. Per e-mail this was to be picked up as soon as possible. Items are picked up 24-48 hours after bid acceptance excluding weekends. Load accepted on Friday, excludes Saturday/Sunday/Monday(holiday), scheduled for Tuesday/Wednesday pick up. We are within our window of time to arrange pick
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Service Provider canceled after communicating directly – did not feel comfortable moving forward
Response from applog:
Customer accepted bid on Friday 1/19, we scheduled driver to pick up on 1/22 or 1/23 due to holiday. Customer stated that they wanted us to pickup on Sat and we broke the contract. We explained that we arrange pickup 24/48 hours after bid acceptance excluding weekends and holidays. Which would of had us to pickup on Tues/Weds as scheduled.
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This user does not have any active shipments.
This user does not have any past shipments.
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