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Low Damage Rates Mean Higher Profits on Returns

It wouldn’t be a surprise to you if I said that damage rates eat into your profit margins in a big way.

Freight that arrives to you new and damaged is one thing. You’ll often get credit for that, but where it really hurts is returned items that are beyond the point of salvage. But low damage rates through your entire shipping chain can mitigate the hurt that is felt.

This is especially true for businesses shipping large and bulky items. Those returns can be especially costly. While they present an opportunity for high-profit sales, the return efforts to get them back are much more costly.

For obvious reasons, the more an item changes hands, that is to say, the more stops, unloads, reloads, etc., an item has, the more likely it is to be damaged. So, how do you counter this?


Pick a first-to-final mile return delivery provider…preferably one that blanket-wraps these items.

The lowest damage rates in the business? uShip. Let’s talk about it.

The Significance of Low Damage Rates

Low damage rates on large item returns present a significant upside to your bottom line. Obviously, when an item comes back in good condition, it’s easier to resell that item and still turn a profit, even if it needs minimal refurbishment.

Less time has to be spent processing the item, which, as you know, means cost savings in and of itself. It also means less time is spent with that item sitting in your warehouse or shop awaiting to be sold or repurposed.

There’s also a lot to be said about lower damage rates allowing you to offer a second life to otherwise useless items. This does two things: it makes your operation more sustainable and gives you a chance to gain newer buyers at a lower price point.

That second point presents an opportunity to earn customer loyalty with someone who may not have the buying power to enter at your higher prices…yet. And that’s the key. Build loyalty now so that when they need what you sell again, they’ll remember the great experience and product they got from your business before.

The sustainability angle is one that has evolved over the last decade or so. Buyers are now more keen on the carbon footprint their behaviors have, and this includes how they buy nearly everything they consume.

In fact, in a recent study we did with Censuswide, we found that 63% of buyers are more likely to buy from a retailer if they prioritize sustainable shipping practices.

Another study by Nielsen found that 73% of global consumers say they would definitely or probably change their consumption habits to reduce their environmental impact. In that same study, it was also cited that 81% of respondents want businesses to have programs in place to help the environment.

It’s pretty obvious that a sustainable stance not only bodes well for the environment but also can help your business stand out and increase sales…all because of low damage rates that you can only get with uShip. In fact, our return damage report rate is .3%! That’s incredible, if I do say so myself.

uShip: The First-to-Final Mile Solution for Low Damage Rates

first to final mile delivery truck on road

So, how do you achieve those incredibly low damage rates that uShip boasts?

It all comes down to our unique approach to first-to-final mile delivery.

Unlike traditional shipping methods that involve multiple hand-offs and transfers, uShip connects you directly with qualified transporters who take care of your items from the moment they pick them up to the moment they arrive at your door. This eliminates the risk of damage caused by unnecessary handling and ensures that your items are transported with the utmost care.

Blanket-Wrapped Protection for Large and Bulky Items

blanket wrap low damage rates

We understand that large and bulky items are particularly susceptible to damage during transport. That’s why uShip offers blanket-wrapping as a standard feature for all large item returns. This specialized type of packing provides an extra layer of protection against bumps, scratches, and other forms of damage, further reducing your risk of incurring losses. It’s part of what sets uShip apart from other return shipping providers.

Beyond Damage Prevention: The Value of a Dedicated Return Service

We go beyond simply preventing damage. Our dedicated return service streamlines the entire return delivery process, making it easy and efficient for you to receive and process returned items. We offer a range of features to simplify your workflow, including:

  • Real-time Tracking: Track your returns every step of the way with our intuitive online platform.
  • Easy Scheduling: Arrange pickups and deliveries at your convenience with a few clicks.
  • Automated Notifications: Stay informed about the status of your returns with automated email and text alerts.
  • Transparent Pricing: See upfront pricing for all return shipments before you book.
  • Dedicated Customer Support: Get help from our friendly and knowledgeable customer support team whenever you need it.

By choosing uShip for your large item return needs, you can:

  • Reduce Damage Rates and Save Money: Lower return damage rates mean fewer losses and higher profits for your business.
  • Improve Sustainability: Our first-to-final mile approach and commitment to responsible shipping practices minimize your environmental impact.
  • Focus on Your Core Business: Leave the return shipping to us so you can focus on what you do best.

Ready to experience the difference that low damage rates can make for your business? List your first return shipment today and start enjoying the benefits of our first-to-final mile return solution that will drive better results in your return process.