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Very good communication. Would use again
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Excellent communication. Picked up and delivered on time.
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The service provider did not show up at agreed upon date and time Service provided first said they had truck troble, then said they would pick-up a day late and did not call or show up.
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I am unable to reach this service provider after a reasonable time period the shipper could not be reached after numerous attempts!!
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The service provider is not able to accommodate this shipment Shipper requested to cancel
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I am unable to reach this service provider after a reasonable time period contacting shipper not possible
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Car was delivered the next day after pickup which is almost an impossible task since it was 1800 miles.
Was called several times to keep me up to date.
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A scheduling conflict arose that could not be resolved Listed below is an e-mail from the shipper confirming pick-up on October 5th.
Therefore he is the one who did not honor his commitment.
Not only that, he wanted to pick up my horse and leave in the trailer for 14 to 16 hours.
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David said sorry he couldn't make it work and go ahead and schedule another shipper if that is what you need to do.
Jen
I also have other e-mails showing he committed to a pick-up on October Response from deichen6: Was running a half day ahead of schedule after over 8,000 miles asked for pick up half day early and customer not willing to do this. Trip would have only been extended 6 hours for rest. He wanted other horses on board to stop 14 to 16 hours to wait for his. Wouldn't have been right to other customers. This was a very difficult customer to work with and very rude through emails. Only his horse mattered.
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On time. Cars delivered as promised.
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Very good communication. Delivered equipment on time.
Would use again.
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