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A scheduling conflict arose that could not be resolved Steve was very communicative both during and after the booking process. Due to an issue with his trailer, he was not able to complete the shipment. He let us know as soon as he was able that he could not complete the shipment.
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This was an excellent Uship experience. Communication and service were top notch. Exactly how a shipment through uship should be handled. Best uship experience yet. Would absolutely book with Travis again. Thank you!!
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I am unable to reach this service provider after a reasonable time period Shipper was very communicative leading up to the booking, said he would be picking up the item in a couple of days, then was totally unable to be reached through text, phone, or email. Also contacted him through the Uship support system. No luck. we are now without the table we were expecting to be here for the holidays. We totally understand that things happen, routes change, etc. Just wish he would’ve communicated and we could’ve re-listed sooner.
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Great communication and service. Would definitely book again. Response from MikeH7858: Great customer, very understanding and would definitely help her out again no problem.
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Matt was great. Zero issues. Quick shipment. Good communication. Would definitely use again. Thank you!
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The service provider did not show up at agreed upon date and time Shipper canceled 2 days before my pick up window expired. They did not communicate to me that they would be unable to pick up the shipment. I had to reach out to them. They also tried to blame me for not making it clear that pickup had to be during business hours, when my listing very clearly stated as much and I had communicated to shipper via text. When I reached out to Shipper, she acted like shipment had been picked up two days prior. Shipper‘s excuse is not adding up. Horrible communication
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The service provider is not able to accommodate this shipment Fridge would not fit in Shipper’s trailer. He agreed to cancel.
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Awesome communication and service. Will definitely use again!
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Ivan was a great communicator. Shipment went smoothly. Would highly recommend and use his services again!
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