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The service provider did not show up at agreed upon date and time rescheduled several times on me and then almost no communication the day they said they would pick up. Then after a full day of no response they messaged to ask if I could meet them that night (which I told them I couldn't) and then they told me they wouldn't be able to complete the shipment. This is after having them booked for several weeks already for this shipment.
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Great communication and prompt delivery. Will definitely be contacting for more shipments in the future. Thank you!
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The T Wash team was fantastic at both pick up and delivery! Our customers messaged us after delivery to comment on their excellent service. We would absolutely book with this shipper again. Thanks so much!
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Very professional with great communication. Would highly recommend!
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The service provider did not show up at agreed upon date and time After several postponements by the carrier he has stopped responding to any messages. He stated he would be in my area on Friday evening and when I asked to schedule something for the next morning he said he wouldn't be able to come by that morning. This was after the third reschedule with him. I have customers waiting on their items to be shipped and this company has wasted well over a week of my time with reschedules and no-shows.
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David has shipped for us before and it has always been a good experience! Would definitely recommend this provider!
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After communicating directly, I am not comfortable with this service provider Shipper accepted offer stating they'd be there last week. After no contact from them I reached out a few days later through email with no response. Then I texted them a few days later and they responded with a vague 'okay sounds good' when I asked for a specific date for pick up. My customer is waiting on this shipment and I need to give them an ETA. I have contracted another shipper who was able to give me a specific day for pickup.
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Pick up and delivery days were postponed multiple times (each). My customer and I both had to text the shipper individually to ask when the item would be dropped off after the stated delivery day had come and gone. (not to mention the several reschedules and late arrival for pick up) Response from MattieCrew: We have had unfortunate circumstances with health.
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We would definitely use this company again! They were prompt and communication was excellent. Thank you!
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Excellent communication and timeliness. Would use this company again!
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