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Antwon kept us in contact throughout the entire process. He was on time, professional, knowledgeable and exercised extreme care with our shipment. He arrived with the proper equipment to transport the one of a kind shipment we did.
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I no longer need my item(s) shipped Error in address.
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The service provider did not show up at agreed upon date and time As of 4/12/2022, RL Carriers have not picked up the item that was scheduled for pick up on 3/25/2022. Contacted RL Carrier and the customer representative said that there is no pick up request that matches our order. He recommended to cancel and reschedule.
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Nolan went above and beyond. Very professional, stayed in contact throughout the shipment. On pickup we had a delay and Nolan was courteous enough to adjust schedules to make sure he could accommodate our pickup. He arrived when promised and delivered on time even after the hectic pickup through no fault of his. Will use NAK Transport for LTL again anytime!
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Perry was very responsive and in communication throughout the delivery. Very professional, exercised great care with the Smart car. If we find ourselves in need of an open transport in the future, we will defiantly call Perry.
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We have contacted the company multiple times by email and texted him. You can not leave a message because the voicemail box is not set up. Very unprofessional.
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I no longer need my item(s) shipped Changed of delivery address
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The service provider is not able to accommodate this shipment Received notification that shipper doesn't come to my area and canceled pick up.
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The service provider did not show up at agreed upon date and time After 2 weeks and contacting shipper multiple times daily for a pick up, they never showed up. They also kept changing the dimensions and weight of the item to be picked up. They would also mark the item picked up. This happened 4 times.
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The Service Provider misrepresented themselves, their business or their services The communication with Marvel Transport has been non existent. I left multiple messages, no return calls. The information was misleading from the start. Marvel accepted the shipment, promised a delivery and even contacted the pick up point. However Marvel has not followed through with the expected pick up or delivery. Instead Marvel requested we add money to the shipment after the quote was accepted. This entire experience was misleading on the part of Marvel Transport. After further review and
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