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Poor comms(English not first language) and unpleasant when they turned up to drop off at an unconfirmed time (we were at a neighbour's house) and they would not return with our goods, depsite saying they were outside waiting which they we not.
Reported it to UShip & my husband called the 'main man' who tried to get extra £ from us - we suggested they just deliver it when next in the area to save us both trouble/cost. They delivered it 3 days later and the man tried to collect another 50%
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The service provider did not show up at agreed upon date and time I booked this shipment in accordance withg the Provider's Terms. I have had no contact at all apart from 'the sister of the Provider' calling me to say she had been left a message on her voicemail (I used the number provided on UShip only) and a promise that her brother (the Provider?) would be calling me. We have heard nothing since then and the delivery is now several days late - we have had to hire an interim freezer instead - very disappointing and its a shame because I have nothing but good
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The service provider did not show up at agreed upon date and time They sent a message (not even via UShip) on the day it was due to be delivered to say they had not collected it and needed to cancel the whole job as "wife has had a car accident'. Caused us an awful lot of problems as we had to cancel a job because of this equipment not being with us and had to refund our client. I really want to give new Service Providers a chance, but this experience has made us very wary of new (0) people.
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If only they were all like this! Perfect and easy communication between us and the ebay seller and no bombarded with too much communication. Cant rate him highly enough as a good professional and cost effective Service Provider.
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Very happy with this courier - seller was quite difficult to get hold of and they were very good at dealing with it directly. Could not ask for more. Delivered in perfect condition and as expected. Thank you
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professional courier. There was an issue with opening times and collection and they dealt with it well. Would recommend.
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Very good courier - helpful and communicated with seller directly - seller was very pleased also. Nice and pain-free communication also. Would recommend.
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Very experienced and capable courier and very good prices. We have used them several times for work equipment and furniture etc. Swift contact with sellers and good communication throughout. Really cannot fault them. Professional throughout.
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As per the other comments. Highly recommended.
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