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Customer canceled after communicating directly – did not feel comfortable moving forward
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Great to work for. Appreciate it Marcus !
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Great people look forward to future endeavors thanks guys
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Great shipper, great communication and everything as they said it would be, I look forward to any future business.
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The customer misrepresented the shipment, and I cannot service it This customer books freight with us at 2:00 pm. He goes on Google to look up our company, finds nothing and determines that is a valid reason not to do business. The reason why he finds nothing? we are a newer brokerage! We don't answer phones? we communicated with this customer as soon as he booked, he sent us an email of pickup and delivery information right after. We have business hours, the best way to get a hold of us is by emailing after hours which the customer never did.
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Great communication. Professional all the way. Thx
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Marcus thank you for the business! It was great working with you and thank you for allowing us to unload after hours! We enjoyed the trip and if you get a chance sometime, visit the Ark Encounter in Williamstown, KY. I forgot to leave you a flyer.
Eldon and Mylin for the Hooley family
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Great guy to work with
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