Todd
User Information
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Started on uShip:
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6/14/2020
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Total Matches:
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Shipments Posted:
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1
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Net Match Rate:
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100%
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Feedback Score:
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1
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Percent Positive:
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100%
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Total Positive:
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1
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Total Negative:
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0
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Excessive Cancellations:
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Customer History
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Positive:
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1
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0
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0
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0
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Neutral:
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0
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0
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0
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0
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Negative:
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0
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0
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0
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0
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Total Matches:
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2
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0
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0
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0
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Cancellations:
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0
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0
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0
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0
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Shipments Posted:
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1
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0
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0
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0
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Net Match Rate:
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100%
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n/a
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n/a
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n/a
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Exceptional
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A scheduling conflict arose that could not be resolved The shipper was contacted when the driver was dispatched to pick up the shipment. A time was scheduled to pick up the item, but due to mechanical issues, the driver was not able to keep the scheduled time and contacted the shipper. The shipper seemed to understand and gave the driver the impression everything was okay and that the pick up would occur later once the mechanical issues were addressed. Almost immediately after the conversation, the shipper cancelled without allowing a reschedule.
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Marcos and crew were FANTASTIC. Communication was excellent, service was above our expectations!! HIGHLY RECOMMENDED!!!
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The service provider did not show up at agreed upon date and time After many days after accepting the shipment, we finally heard from the shipper (7/14) stating that he wanted to be here today (7/15) at 7 am or earlier to pick it up. We agreed. At 7:30 am this morning, he had not shown up and we tried to call him. The call went straight to voicemail and the voicemail mailbox was full and we could not leave any message. He finally called us at 7:45 am and said that he was broken down and was 5 hours away. He could not and did not even try to reschedule. H
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This user does not have any active shipments.
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Category |
Origin |
Destination |
Miles |
Date |
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Brooksville, FL
7/18 - 8/8
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Ponte Vedra Beach, FL
8/8 - 8/8
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164 |
7/20 |
* Profile information provided by member. Please verify all credentials.