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Once again, carrier flat out ignores specific delivery instructions. Beware if your shipment requires this treatment.
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I wish these guys could haul all my shipments! Great service, communication, and very careful with the goods!
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Horrible service from start to finish from this broker. First off, the first carrier they dispatched didn't pick up the vehicle on time, then the next day the carrier let us know they were broken down and wouldn't be able to get the vehicle. The second carrier managed to bring the vehicle here, then carelessly let it roll off the back of their trailer and it crashed into a parked car causing extensive damage to both cars. We contacted SGT, eventually they replied, but say it's not their problem. Response from SGTAutoTransport: Joel, the first carrier had a breakdown so we dispatched another driver out within minutes of the first cancellation. Your vehicle was picked up before you even had a chance to send a complaint email. You refused to pay the carrier and created nothing but problems for everyone.
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Great communication, quick delivery, very friendly, overall excellent experience!
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Old Dogminion likes to quote you a nice low price up front, then after it has been delivered, they tack on a bunch of BS charges. Last time, it doubled the cost of our freight. Never again.
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Excellent communication from start to finish, I was very impressed with the service I got from these folks! They were able to meet my demanding time frame for picking up my vehicle, and were quite accommodating to my delivery window. I look forward to working with you again in the future!
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Terrible service, was late to pick up, took forever to be delivered. Tried to add on bogus fees well after delivery. Company cannot be trusted.
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Horrible service, tacked on bogus additional fees after the fact, driver was extremely unprofessional and hardly knew what he was doing.
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Always on time, courteous, excellent experience!
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Always on time, courteous, excellent experience!
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